This study aims to examine the experiences of local government actors in implementing protection services for women and children Unit Pelaksana Teknis Daerah (UPTD) Perempuan dan Anak (PPA) in Bekasi City. Research on the protection of women and children has thus far been dominated by a technocratic policy approach, resulting in a lack of studies that highlight the subjective experiences of implementing actors at the local level, particularly through a participatory approach. This study employs a qualitative approach using the Photovoice method. Data analysis utilizes the SHOWeD analytical framework and thematic analysis. to explore how these actors interpret the dynamics of their work, operational challenges, and their strategies for providing protection services. Data were collected through participatory photo sessions, focused group discussions, and in-depth interviews. The results of this study reveal four themes in the process of protecting women and children: an integrated protection system; the intensity of cases and the prevalence of violence; challenges within the protection system; and emotional burdens and demands for professionalism.
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