This study aims to analyze the practice of collaborative governance in the handling of people with mental disorders (ODGJ) in Bekasi City based on the four indicators of Ansell and Gash's (2008) model, namely starting conditions, facilitative leadership, institutional design, and the collaborative process. The study employs a qualitative approach with an explanatory case study design. Primary data were obtained through in-depth interviews with eight informants selected through purposive sampling, comprising the Health Office, Mustikasari Public Health Center, Sepanjangjaya Public Health Center, the Social Affairs Office, Community Social Workers (PSM), the Rapid Response Team (TRC), Jamrud Biru Foundation, and Galuh Foundation, supplemented by secondary data in the form of policy documents. Data were analyzed using the Miles and Huberman interactive model. The findings show that the starting conditions of the collaboration are marked by resource imbalances across sectors, yet are still driven by a high degree of interdependence among the parties involved. Facilitative leadership is exercised by the Health Office through the Community Mental Health Implementation Team (TPKJM), combined with fluid coordination at the field level. The institutional design already has a formal legal basis in the form of a Mayoral Decree on the TPKJM, although a shared Standard Operating Procedure (SOP) is still being developed. Meanwhile, the collaborative process demonstrates a positive cycle of dialogue, trust, commitment, and shared understanding that has produced a number of tangible achievements (small wins).
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