Teknik: Jurnal Ilmu Teknik dan Informatika
Vol. 6 No. 2 (2026): Oktober: Teknik: Jurnal Ilmu Teknik dan Informatika

Pengaruh Kualitas Produk dan Harga Terhadap Keputusan Pembelian Konsumen pada Toko Daring (Online)

Hanum Salsabila Rahmadani (Universitas Ibnu Sina)
Amanda Suryanti Nafisa (Universitas Ibnu Sina)
Muhammad Rhamzy Juanda (Universitas Ibnu Sina)
Army Trilidia Devega (Universitas Ibnu Sina)



Article Info

Publish Date
31 Oct 2026

Abstract

The purpose of this study is to measure the influence of product quality, service quality, and price on purchasing decisions at the tiktok shop online store. This study employs a descriptive method with a quantitative approach. It uses primary data obtained through a questionnaire containing a list of structured questions to evaluate the variables under study. Sampling in this study used a non-probability sampling technique, with a sample size of 171 people out of a population of 300, with a tolerated margin of error of approximately 5%. The results of the study found that the product quality variable had a positive but insignificant effect on purchasing decisions. The service quality variable had a positive but insignificant effect on purchasing decisions. The service quality variable has a positive but insignificant effect on purchasing decisions. The price variable has a positive and significant effect on purchasing decisions. Furthermore, the results of the coefficient of determination test indicate that purchasing decisions are influenced by 54% by product quality, service quality, and price. Meanwhile, the remaining 46% is influenced by other factors not examined in this study.

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Journal Info

Abbrev

TEKNIK

Publisher

Subject

Computer Science & IT

Description

Jurnal Ilmu Teknik dan Informatika (TEKNIK) menerbitkan satu-satunya makalah yang secara ketat mengikuti pedoman dan template TEKNIK untuk persiapan naskah. Semua manuskrip yang dikirimkan akan melalui proses peer review double-blind. Makalah tersebut dibaca oleh anggota redaksi (sesuai bidang ...