A Bibliometric Analysis on Digital Maturity, Service Quality, and Distribution Channels in Sharia MSMEs

Ferliansyah Zais (Sekolah Tinggi Ekonomi dan Bisnis Islam (STEBI) Lampung)
Sinta Ayu Purnamasari (Sekolah Tinggi Ekonomi dan Bisnis Islam (STEBI) Lampung)
Maya Meilia (Sekolah Tinggi Ekonomi dan Bisnis Islam (STEBI) Lampung)
Umi Khulsum (Sekolah Tinggi Ekonomi dan Bisnis Islam (STEBI) Lampung)

International Journal of Contemporary Sciences (IJCS)
Vol. 3 No. 3 (2025): March 2025

The development of MSMEs in Indonesia has progressed with the increasing number of competitive business actors who can utilize digital technology. However, some major challenges occur in Sharia MSMEs due to the weak strategic management of these MSME actors. This study aims to investigate the relationship between digital maturity, service quality, and distribution channels in efforts to develop Sharia MSMEs. The study used bibliometric analysis with the help of the Publish or Perish and VosViewer applications. The results found that these three themes are related to the development of MSMEs. There is a lot of previous literature that connects the three factors to improve business performance. Further research can be conducted on these themes which are then expected to become one of the factors implemented in the strategic management of Sharia MSME actors to achieve their long-term business goals