IAIC Transactions on Sustainable Digital Innovation (ITSDI)
Vol 8 No 1 (2026): October

The Evolving Role of Traditional Banks in the Fintech Era

Muna Azuddin (International Islamic University Malaysia)
Henry Henry (STIE PMCI)
Samantha Martinez (Rey Incorporation)



Article Info

Publish Date
26 Oct 2025

Abstract

Traditional banks have long operated under a “fortress model” built on regulatory protection, proprietary infrastructure, and closed value chains, but fintech competition is pressing them toward open and collaborative ecosystems. Prior studies examine fintech disruption, open banking, and bank-fintech partnerships separately, leaving unclear how banks’ strategic identity changes. This study examines how incumbent banks reinterpret their competitiveness and redesign their value proposition through cross-industry partnerships, Application Programming Interface (API)-based services, digital onboarding, and modular financial platforms. A qualitative multi-case study was conducted using document analysis of regulatory frameworks, strategic reports, and partnership announcements from 2021 onward, covering purposively selected banks in Asia and Europe. Thematic coding and a three-level rating of four analytical dimensions were used to derive three transformation archetypes, namely Digitalized Fortress, Hybrid Value Orchestrator, and Ecosystem Platform Leader. The results show that banks integrating digital capabilities, organizational ambidexterity, and innovation governance tend to reposition themselves as orchestrators, and that partnership quantity does not equate to transformation depth. The pace and depth of this shift vary with legacy system rigidity, cultural inertia, and regulatory openness. The study concludes that ecosystem integration is a potential but not universally inevitable trajectory, requiring strategic clarity, technological interoperability, and trust-based collaboration. The future of banking is thus defined not by digital adoption alone but by institutional adaptability and cooperative value creation.

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Journal Info

Abbrev

itsdi

Publisher

Subject

Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Library & Information Science Materials Science & Nanotechnology

Description

IAIC Transactions on Sustainable Digital Innovation (ITSDI e-ISSN : 2715-0461 , p-ISSN : 2686-6285 ) managed by Indonesian Association on Informatics and Computing (IAIC) and supported by Alphabet Incubator . ITSDI provides media to publish scientific articles from scholars and experts around the ...