<![CDATA[Consistent product quality depends on the repeatability of technical operations and the coordination of interdependent production activities. This study examined the individual and joint associations of technology standardization and process coordination with perceived product quality consistency at PT Unilever Indonesia Tbk’s Skin Care Factory in Cikarang, Indonesia. A quantitative cross-sectional survey was conducted during the March–July 2026 research period. Purposive sampling yielded 160 employees, who completed an 18-item questionnaire through Google Forms after providing electronic informed consent. Each construct was measured using six five-point Likert items. Analyses included internal consistency assessment, Pearson correlations, and multiple linear regression, supplemented by diagnostic and sensitivity analyses. Cronbach’s alpha ranged from .914 to .922. Technology standardization and process coordination were positively correlated with perceived product quality consistency (r = .422 and .548, respectively; both p < .001). Both remained significant in the adjusted model: technology standardization, B = 0.290, β = .292, 95% CI [0.162, 0.418]; process coordination, B = 0.449, β = .467, 95% CI [0.325, 0.574]. The model explained 37.9% of outcome variance, F(2, 157) = 47.963, p < .001. Process coordination had the larger standardized coefficient, although the coefficient difference was not statistically significant. These findings support examining technical standardization and organizational coordination together when assessing perceived quality consistency. Longitudinal research linking employee assessments to objective production indicators is needed to evaluate causal mechanisms and operational improvements.]]>
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