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Team Collaboration as a Mediator of Agile Practices and Stakeholder Engagement on Project Success at Balikpapan’s Communication and Informatics Office Azlyn Ahmad Zawawi; P. Natarajan; Ratih Hesty Utami Puspitasari
Data : Journal of Information Systems and Management Vol. 4 No. 2 (2026): April 2026
Publisher : PT Penerbit Ilmiah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/data.v4i2.1995

Abstract

Government application projects must coordinate changing requirements, technical delivery, and stakeholder priorities. This study examines whether team collaboration mediates the associations of agile practices and stakeholder engagement with application project success in the institutional context of Balikpapan’s Communication and Informatics Office, Indonesia. An explanatory cross-sectional survey dataset containing 180 respondent records and 20 five-point Likert items was supplied for analysis. The accompanying workbook reports reflective measurement-model indicators and resampled path estimates; its methods metadata, however, identifies regressions on average item scores rather than a fully documented PLS-SEM algorithm. The reported direct paths were positive for agile practices to collaboration (β = 0.484) and project success (β = 0.355), stakeholder engagement to collaboration (β = 0.432) and success (β = 0.188), and collaboration to success (β = 0.440); all reported p values were below .001. The indirect effects through collaboration were 0.213 and 0.190, respectively, with bootstrap intervals excluding zero. Reported model R² values were 0.511 for collaboration and 0.653 for project success. The findings are consistent with complementary direct and collaborative pathways, subject to confirmation of dataset provenance and the estimation procedure. This study offers a context-specific framework for coordinating digital public-sector application projects.
Dashboard Information Quality, Recommendation Explainability, and Contextual Relevance as Predictors of Replenishment Decision Confidence among Alfamart Employees in Singkawang Onasoga Olukayode; P. Natarajan; C. Tri Widiastuti; Setyoningsih Wibowo
Data : Journal of Information Systems and Management Vol. 4 No. 2 (2026): April 2026
Publisher : PT Penerbit Ilmiah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/data.v4i2.2002

Abstract

Business intelligence dashboards are widely deployed in retail store networks to support inventory management. Yet the availability of dashboard-generated replenishment recommendations does not automatically ensure that employees feel confident acting on them. This cross-sectional survey examined whether three dashboard-related characteristics perceived information quality, recommendation explainability, and contextual relevance are associated with replenishment decision confidence among frontline employees. Data were collected from 120 eligible staff across 30 Alfamart outlets in Singkawang, West Kalimantan, between September and October 2025, using a 16-item Likert questionnaire (1–5). A separate pilot of 25 respondents across five stores informed instrument refinement. Multiple linear regression with cluster-robust standard errors (30 store clusters) was the primary analytic method. All three predictors were positively and significantly associated with decision confidence after controlling for dashboard experience and role. Information quality (B = 0.357, 95% CI [0.237, 0.478], p < .001), contextual relevance (B = 0.395, 95% CI [0.239, 0.552], p < .001), and recommendation explainability (B = 0.170, 95% CI [0.036, 0.304], p = .014) each contributed independently. The three predictors jointly accounted for ΔR² = .327 beyond the control variables (R² = .338 overall). Findings support the value of distinguishing information quality from the interpretability and operational applicability of dashboard recommendations. Limitations include the cross-sectional design, single organizational context, and the self-report nature of the dependent variable. Practitioners seeking to improve user confidence in automated replenishment systems should attend to both the accuracy of underlying data and the clarity and local fit of generated recommendations.
Technology Standardization and Process Coordination as Predictors of Product Quality Consistency at PT Unilever Indonesia Tbk’s Skin Care Factory in Cikarang Zohaib Hassan Sain; P. Natarajan
Novatio : Journal of Management Technology and Innovation Vol. 4 No. 3 (2026): July 2026
Publisher : PT Penerbit Ilmiah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/novatio.v4i3.2030

Abstract

Consistent product quality depends on the repeatability of technical operations and the coordination of interdependent production activities. This study examined the individual and joint associations of technology standardization and process coordination with perceived product quality consistency at PT Unilever Indonesia Tbk’s Skin Care Factory in Cikarang, Indonesia. A quantitative cross-sectional survey was conducted during the March–July 2026 research period. Purposive sampling yielded 160 employees, who completed an 18-item questionnaire through Google Forms after providing electronic informed consent. Each construct was measured using six five-point Likert items. Analyses included internal consistency assessment, Pearson correlations, and multiple linear regression, supplemented by diagnostic and sensitivity analyses. Cronbach’s alpha ranged from .914 to .922. Technology standardization and process coordination were positively correlated with perceived product quality consistency (r = .422 and .548, respectively; both p < .001). Both remained significant in the adjusted model: technology standardization, B = 0.290, β = .292, 95% CI [0.162, 0.418]; process coordination, B = 0.449, β = .467, 95% CI [0.325, 0.574]. The model explained 37.9% of outcome variance, F(2, 157) = 47.963, p < .001. Process coordination had the larger standardized coefficient, although the coefficient difference was not statistically significant. These findings support examining technical standardization and organizational coordination together when assessing perceived quality consistency. Longitudinal research linking employee assessments to objective production indicators is needed to evaluate causal mechanisms and operational improvements.