<![CDATA[This study examines the implementation of records management activities in the General Affairs Department to support hospital operations at RSUD Panembahan Senopati, identifies the challenges encountered, and describes the efforts made to address them. This study used a descriptive qualitative method and collected data through observation, interviews, and documentation. Data analysis involved data collection, reduction, presentation, and drawing conclusions. The findings indicate that records management activities include receiving and recording correspondence, classifying, storing, maintaining, and using records to support the hospital’s administrative needs. The e-Surban application supports managing incoming and outgoing correspondence, while physical records are still stored manually. The main challenges include limited storage space, increasing record volumes, limited human resources, and the suboptimal integration of physical and electronic records management. Efforts to address these challenges include using digital applications, distributing records management responsibilities among relevant work units, and optimizing available storage space. Records management practices need continued improvement to maintain organized, accessible records and support smooth hospital administration.]]>
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