This study aims to analyze the implementation of Traffic-Based Operations Management (MOT) in supporting the optimization of human resources (HR) and to analyze the alignment of HR management with traffic conditions at Sultan Mahmud Badaruddin II International Airport in Palembang. The study employs a mixed-methods approach, combining qualitative and quantitative methods. Qualitative data were obtained through interviews with the Landside Department Head, the Customer Service Leader, and the Chief of Aviation Security (AVSEC), while quantitative data were obtained through questionnaires administered to Terminal Landside and AVSEC personnel. Supporting data included passenger traffic data for 2025, the number of personnel, personnel assignments, and shift schedules. Quantitative analysis was conducted using descriptive statistics with an ideal score and continuum line approach, while qualitative data were analyzed descriptively to illustrate the application of MOT in human resource management. The research results are expected to provide an overview of the implementation of MOT as well as the degree to which the provision, placement, and shift scheduling of human resources align with traffic conditions, thereby supporting more effective and efficient human resource management in aviation operations.
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