Afkaruna: International Journal of Islamic Studies (AIJIS)
Vol. 4 No. 2 (2026): October

Strategic Public Relations Management through Community Da’wah Practice (PDM) in Enhancing Educational Quality

Siti Nor Faizah (Institut Agama Islam At-Taqwa Bondowoso)
Khoirul Ulum (Institut Agama Islam At-Taqwa Bondowoso)
Abdul Haq As (Institut Agama Islam At-Taqwa Bondowoso)



Article Info

Publish Date
25 Oct 2026

Abstract

This study examines the implementation of public relations management through the Community Da’wah Practice Program (PDM) in improving educational quality at Madrasah Aliyah Nurul Huda al-Banat Kapongan Situbondo. The research is grounded in the importance of education as a strategic instrument for national development and the role of madrasahs in integrating academic and religious values. Using a qualitative intrinsic case study approach, data were collected through observation, in-depth interviews, and documentation, involving school leaders, public relations staff, teachers, students, and community members. The findings reveal that public relations management is conducted systematically through planning, organizing, actuating, and controlling, with emphasis on internal and external communication. The PDM program serves as an innovative medium that strengthens students’ communication skills, leadership, and social awareness while simultaneously enhancing public trust and institutional image. However, challenges remain in terms of structured planning, documentation, and evaluation systems. Overall, the study concludes that strategic and integrated public relations management significantly contributes to improving educational quality, particularly in strengthening stakeholder satisfaction, community engagement, and institutional credibility.

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Journal Info

Abbrev

aijis

Publisher

Subject

Humanities Education Social Sciences Other

Description

Afkaruna: International Journal of Islamic Studies (AIJIS) (e-ISSN: 3025-8588) adalah jurnal ilmiah kajian islam yang diterbitkan oleh Universitas Islam Internasional Darullughah Waddawah Pasuruan. Jurnal ini fokus pada kajian pendidikan Islam, ekonomi Islam, manajemen Islam, politik Islam dan ...