Journal of Finance Integration and Business Independence
Vol. 2 No. 2 (2026): Journal of Finance Integration and Business Independence

Digital Payment Use and MSME Performance: Evidence from QRIS and E-Wallets in Medan, Indonesia

Riddick Loowi (Universitas Prima Indonesia)
Rafida Khairani (Universitas Prima Indonesia)
Debbi Chyntia Ovami (Universitas Muslim Nusantara Al Washliyah)



Article Info

Publish Date
05 Nov 2026

Abstract

This study aims to examine the relationships between QRIS use, e-wallet use, and the performance of micro, small, and medium enterprises (MSMEs) in Medan, Indonesia. A quantitative approach was employed using survey data collected through online questionnaires from 100 MSME operators selected through purposive sampling. Responses were measured using a five-point Likert scale and analyzed using multiple linear regression in SPSS. The results show that QRIS use had a positive but statistically nonsignificant association with MSME performance (B = 0.156, t = 1.553, p = .124). E-wallet use was positively and significantly associated with MSME performance (B = 0.639, t = 5.966, p < .001). The overall regression model was statistically significant (F = 39.683, p < .001), explaining 45.0% of the variation in MSME performance, with an adjusted R² of .439. The study concludes that e-wallet use was significantly associated with higher reported MSME performance after accounting for QRIS use, whereas QRIS use showed no significant independent association. These findings highlight the importance of evaluating digital payment services in relation to business outcomes, while recognizing that the measures reflect perceived payment benefits and self-reported performance

Copyrights © 2026






Journal Info

Abbrev

fibi

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of Finance Integration and Business Independence (JoFIBI) is an interdisciplinary academic publication that bridges the domains of finance, economics, and business management. The journal serves as a vital platform for researchers, policymakers, and practitioners to explore the intricate ...