Digital technology is expected to support not only teaching but also research, community service, governance and partnership in higher education institutions. This pilot study examined how higher-education users in North Maluku, Indonesia, rate the contribution of digital technology to these functions and whether a brief ten-item instrument can distinguish between them. An exploratory cross-sectional online survey was conducted from 25 August to 12 September 2026 with a convenience sample of 38 students, alumni, lecturers and employed graduates, who rated ten positively worded five-point Likert-type items. Item estimates were reported with 95% confidence intervals, distinguishability was assessed with an exact best-case bound for Holm-corrected Wilcoxon comparisons, and reliability was examined with Cronbach’s alpha, the mean inter-item correlation and Spearman–Brown projections. The composite mean was high (M = 4.45, 95% CI [4.31, 4.59]), but 98.2% of responses fell in the two highest categories, indicating a strong ceiling effect. No pairwise difference between functions could reach significance under any data configuration. Alpha was .94, the mean inter-item correlation was about .59, and six items would suffice for alpha = .90, indicating item redundancy. The instrument captured shared positivity but could not discriminate between institutional functions and should be revised before wider use.
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