Journal of Social Research
Vol. 5 No. 11 (2026): Journal of Social Research

Analysis of the Relationship Between the Quality of Work Life and Employee Commitment to the Performance of Education Staff of the Education Office Branch VII of South Coast Regency, West Sumatra Province

Rodi Chandra (Universitas Islam Syekh-Yusuf Tangerang)
Dafyar Eliadi Hardian (Universitas Islam Syekh-Yusuf Tangerang)
Hardjito S Darmojo (Universitas Islam Syekh-Yusuf Tangerang)



Article Info

Publish Date
20 Oct 2026

Abstract

Employee performance plays a crucial role in ensuring effective educational administration; however, favorable working conditions do not necessarily translate into improved employee performance. This study aimed to examine the relationships among quality of work life, organizational commitment, and employee performance among educational administrative personnel at Regional Education Office Branch VII in Pesisir Selatan Regency, West Sumatra Province, Indonesia. A quantitative research approach with a cross-sectional survey design was employed, involving 86 respondents selected through probability sampling. Data were collected using structured, closed-ended questionnaires measured on a five-point Likert scale and analyzed using partial least squares structural equation modeling (PLS-SEM). The measurement model was assessed through indicator loadings and construct reliability, while the structural model was evaluated to examine direct and indirect relationships among the variables. The findings revealed that quality of work life was positively and significantly associated with organizational commitment (? = 0.359; p = 0.002), while organizational commitment was positively and significantly associated with employee performance (? = 0.359; p = 0.004). However, quality of work life did not demonstrate a statistically significant direct relationship with employee performance (? = 0.150; p = 0.315). Similarly, the indirect relationship between quality of work life and employee performance through organizational commitment was not statistically significant (? = 0.122; p = 0.060), indicating that organizational commitment did not significantly mediate this relationship. These findings suggested that favorable working conditions were associated with stronger organizational commitment but did not independently predict improved employee performance within the study population. The study concluded that educational administrators should integrate improvements in quality of work life with organizational commitment initiatives, professional development programs, and performance management strategies. Future research should employ longitudinal designs and investigate additional organizational and individual factors to provide a more comprehensive understanding of the mechanisms influencing employee performance in educational administration.

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Journal Info

Abbrev

ijsr

Publisher

Subject

Humanities Computer Science & IT Economics, Econometrics & Finance Education Social Sciences

Description

The Journal of Social Research is a double blind peer-reviewed academic journal and open access to social and scientific fields. The journal is published monthly by International Journal Labs. The Journal of Social Research provides a means for sustained discussion of relevant issues that fall ...