SERVITIUM RESEARCH: Community Service Journal
Vol. 1 No. 2 (2026): SERVITIUM RESEARCH: Community Service Journal (January - June 2026)

Developing Digital Marketing Competencies through Industry-Based Learning in the Publishing and Printing Industry: An International Community Service Program at Karangkraf Malaysia

Muhammad Iqbal Ismail (Universitas Pamulang, Tangerang Selatan, Indonesia.)
Denies Susanto (Universitas Pamulang, Tangerang Selatan, Indonesia.)
Latif Latif (Universitas Pamulang, Tangerang Selatan, Indonesia.)



Article Info

Publish Date
25 Jun 2026

Abstract

Digital transformation requires marketing educators to connect concepts with industrial practice. This community service program at Karangkraf Malaysia used preparation, academic–industry discussion, an industrial visit, knowledge sharing, reflective evaluation, and follow-up planning. Academics presented digital marketing and creative-industry concepts, while practitioners explained publishing management and business practices. Participants observed editorial work, design, printing, and distribution and discussed social media, product innovation, and publishing business models. Immediate outputs included practical insights, initial institutional communication, publication materials, and curriculum recommendations. Competency development is reported qualitatively, without measured learning gains. The program connected marketing knowledge with publishing operations and initiated continuing academic–industry cooperation.

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Journal Info

Abbrev

SERVITIUM

Publisher

Subject

Description

SERVITIUM RESEARCH: Community Service Journal is a scientific journal dedicated to the publication of community service activities based on research and empowerment. This journal is published by Dinasti Publisher, under the auspices of Yayasan Dharma Indonesia Tercinta (DINASTI), and is published ...