<![CDATA[The development of information technology has encouraged the government to improve The Communication and Informatics Agency of Ciamis Regency faces challenges in IS/IT management, particularly regarding system and data integration, manual workflows, limited human resources, and IS/IT governance. This study aims to formulate an information system strategic plan using the Ward and Peppard method to support the enhancement of E-Government services. The research stages involve analyzing internal and external business and IS/IT environments using SWOT, Value Chain, PEST, Critical Success Factors (CSF), and the McFarlan Strategic Grid. Data were collected through observation, interviews, literature reviews, and questionnaires. The study produced a portfolio of 18 applications categorized into Strategic, High Potential, Key Operational, and Support groups along with an IS/IT strategic planning roadmap for the 2026–2030 period. These results are expected to serve as a guideline for developing more integrated and focused IS/IT systems to support the improvement of E-Government service quality.]]>
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