Robust: Research of Business and Economics Studies
Vol. 6 No. 1 (2026): April 2026

BSI Strategies and Halal Lifestyle Behaviour Among Generation Z In Kendari, Indonesia: STRATEGI DAN PERAN BANK SYARIAH INDONESIA (BSI) DALAM MENDUKUNG PERILAKU HALAL LIFESTYLE PADA GENERASI Z DI KOTA KENDARI

Annisa Amalia, Sitti Nur (Unknown)
Indra Nola (Unknown)
Lestari Daswan (Unknown)



Article Info

Publish Date
26 Jul 2026

Abstract

This study examines Bank Syariah Indonesia (BSI) Kendari's strategies in supporting halal lifestyle among Generation Z and its role as a sharia value intermediary. Using a descriptive qualitative approach, the findings reveal four integrated strategies: digital ecosystem via BSI Mobile, relevant halal lifestyle products (gold/umrah savings, sharia consumer financing), sharia financial education through campus and social media, and structural university partnerships. Framed as contemporary dakwah, these strategies internalize Islamic values into daily life. However, a value-behavior gap persists—young customers engage at basic functional levels (dharuriyyat/hajiyyat) without substantive contract understanding, risking shifts to conventional fintech. BSI’s change agent role requires balancing spiritual values with professional service to elevate awareness toward tahsiniyyat, where sharia banking becomes identity expression. Structural opportunities such as global halal awareness, demographic bonus, and digital literacy enable BSI to convert potential into transformative education. This study contributes by situating halal lifestyle research in a non-metropolitan Islamic banking context, outside Indonesia’s major cities..

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Journal Info

Abbrev

robust

Publisher

Subject

Religion Humanities Economics, Econometrics & Finance Social Sciences

Description

An objective of the Robust: Research of Business and Economics Studies is to promote the wide dissemination of the results of systematic scholarly inquiries into the broad field of economics and business research. The Robust is intended to be the journal for publishing articles reporting the results ...