<![CDATA[The Class IIA State Detention Center of Balikpapan housed about 355% of its capacity, which makes information management for early detection of security and order disturbances critical. This study describes how correctional intelligence should be carried out, how it is actually carried out, and why the two differ. A descriptive qualitative approach was used, with Role Theory as the analytical framework. Data were collected through semi-structured interviews with three purposively selected informants (the Head of the Detention Security Unit, a Security Squad Leader, and an inmate), non-participant observation, and document study, and were analysed with the interactive model of Miles, Huberman, and Saldaña. Normatively, the role consists of collecting, managing and analysing, presenting, and exchanging information for early detection and warning. In practice, the function is embedded in every security squad and relies on informal approaches, verbal cross-checking, and tiered reporting in the form of routine reports. Preventive actions such as summoning and mediation take place, but analysis and written intelligence products are not yet systematic, and information exchange is incidental. The gap is associated with the absence of continuous training, limited dissemination of regulations, SOPs applied without documentation standards, limited personnel amid overcrowding, the limited reliability of sources, and the absence of routine coordination and evaluation. The findings are contextual because they rest on three informants.]]>
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