<![CDATA[Overcrowding and a high proportion of drug offenders make Balikpapan Class IIA Correctional Facility vulnerable to security disturbances, while its security approach remains physical and reactive. This qualitative case study analyzes correctional intelligence strategy in managing security information and its obstacles, using interviews with seven purposively selected informants, observation, and documentation, validated by triangulation. The strategy operates in practice but is not yet fully codified. It is formulated from a risk map (76.2% overcapacity; 73.7% drug cases), combines formal channels with informal persuasive communication, and processes information through recording, verification, classification, analysis, reporting to leadership, and periodic evaluation. Obstacles are structural, technical, and sociological: unbalanced officer-to-inmate ratios, untrained concurrent intelligence duties, manual record-keeping, limited equipment, information leaks, and inmates' fear of reporting. A written strategy, trained intelligence officers, digital reporting, and source protection are recommended.]]>
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