SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Vol 15 No 4 (2026): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL

THE ROLE OF JOB DISSATISFACTION ON EMPLOYEE TURNOVER INTENTION AT PT X WITH ANCHOR STABILITY AS A MODERATOR

Surya Andika (Magister Psikologi, Universitas Medan Area)
Hasanuddin (Magister psikologi, Universitas Medan Area)
Amanah Surbakti (Magister psikologi, Universitas Medan Area)



Article Info

Publish Date
29 Oct 2026

Abstract

The high employee turnover rate is a challenge for companies in maintaining quality human resources. PT. X experienced an average turnover rate of 17.60% in the January–August 2025 period, which indicates an employee retention problem. One of the factors that influences turnover intention is job dissatisfaction. However, this influence can be different for each individual, so anchor stability is thought to play a role in strengthening or weakening the relationship between job dissatisfaction and turnover intention. This research aims to analyze the influence of job dissatisfaction on turnover intention, the influence of anchor stability on turnover intention, and examine the role of anchor stability in mediating the relationship between job dissatisfaction and turnover intention in PT employees. X. This research uses a quantitative approach with a population of 418 PT employees. X. The research sample consisted of 229 employees who were selected using purposive sampling techniques based on certain criteria. Data was collected through questionnaires and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the help of SmartPLS 3.2.8. The research results show that job dissatisfaction has a positive and significant effect on turnover intention (β=0.545; t=7.681; p=0.000), anchor stability (β=0.856; t=49.085; p=0.000), and turnover intention through anchor stability (β=0.260; t=4.183; p=0.000). Anchor stability also has a positive and significant effect on turnover intention (β=0.303; t=4.146; p=0.000). These findings prove that anchor stability acts as a mediating variable in the relationship between job dissatisfaction and turnover intention

Copyrights © 2026






Journal Info

Abbrev

sosioedukasi

Publisher

Subject

Education Social Sciences Other

Description

urnal sosioedukasi (e-ISSN: 2541-612X, Print ISSN 2086-6135) diterbitkan oleh Fakultas Keguruan dan Ilmu Pendidikan Universitas PGRI Banyuwangi, diterbitkan dua kali setahun pada bulan mei dan november. fokus Scientific Journals of Education and Social. Jurnal sosioedukasi mencakup semua bidang dan ...