<![CDATA[This study aims to analyze the implementation of personnel records digitization in improving administrative efficiency at the Gresik Regency Education Office, focusing on its implementation process, benefits, challenges, and optimization efforts. This research employed a descriptive qualitative approach. Data were collected through observation, interviews, and documentation, then analyzed using the interactive model of Miles, Huberman, and Saldaña, which involves data reduction, data display, and conclusion drawing. The findings indicate that personnel records digitization is implemented through the Kedaton application for personnel data management and the SRIKANDI application for electronic records and correspondence management. The use of these applications facilitates document storage, retrieval, and access in a more organized manner. Administrative efficiency is particularly evident in the reduction of document retrieval time, from approximately 10–15 minutes using manual procedures to 2–5 minutes through the digital system. Digitization also helps reduce paper consumption and the need for physical storage space. However, the implementation has not entirely replaced manual records management, as physical documents are still retained as supplementary records or backups. The main challenges involve application maintenance and unstable internet connectivity. Efforts to address these challenges include coordination with application administrators, as well as employee training and assistance. This study concludes that personnel records digitization supports administrative efficiency; however, its sustainability requires stable systems, adequate infrastructure, and employee readiness]]>
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