Jurnal Tepak Manajemen Bisnis
Vol 8, No 3 (2016)

PENGARUH KOMUNIKASI PEMASARAN TERHADAP PERSEPSI RESIKO, KEPERCAYAAN KONSUMEN, DAN KEPUTUSAN PEMBELIAN PADA ONLINE SHOP (Studi pada Masyarakat Kota Pekanbaru)

Juliati, Raudha (Unknown)
Restuti, Sri (Unknown)



Article Info

Publish Date
01 Jan 2017

Abstract

This study aimed to analyze the effect of marketing communication on riskperception, consumer trust and purchasing decisions on online shop (studies on society ofPekanbaru City). The sample in this study is the society of Pekanbaru city who ever madepurchasing through online shop for 1 last year and already met the requirements / criterianeeded in filling out the questionnaire, such as age of ≥ 17 years old and at least high schoolgraduates. There were 168 respondents used as samples which were selected by usingincidental sampling technique. The data obtained from this study was further processed byusing AMOS program version 18.The results showed that the variables of marketingcommunications positively and significantly affected risk perception and purchasing decisions,but not significant positive affected consumer trust. Moreover variable of consumer trustsignificantly affected purchasing decisions positively. While the risk perception variablepositively and significantly affected consumer trust, but not significantly affected purchasedecisions.

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Journal Info

Abbrev

JTMB

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Tepak adalah suatu tempat yang mempunyai bentuk khusus, di situ terhimpun beberapa jenis tanaman berupa Sirih, Kapur, Gambir dan Pinang yang harus ada pada setiap akan dimulainya acara adat melayu khusus di Riau.Tepak ini bermakna tempat yang tidak akan ditinggalkan dan harus ada seperti pepatah ...