International Conferences SDGs 2030 Challenges and Solutions
Vol 1, No 1 (2017)

The Effect of Electronic Word of Mouth, Trust, Perceived Risk, and Site Quality on Transactions using E-Commerce

Tunjung Candra Ervia Danis (SekolahTinggi Ilmu Ekonomi Surakarta)
Budi Istiyanto (SekolahTinggi Ilmu Ekonomi Surakarta)
Elia Ardyana (SekolahTinggi Ilmu Ekonomi Surakarta)



Article Info

Publish Date
12 Aug 2017

Abstract

This study examines the effect of electronic word of mouth, trust, risk perception, and site quality on transactions using e-commerce. The sampling technique using proportional random sampling method with the sample amount of 100 people. Data analysis techniques used to answer the hypothesis is multiple regression using SPSS 16.00 for Windows. The result of research shows that there is a significant positive effect of electronic word of mouth on the interest of transactions using e-commerce, there is a significant positive effect of trust on the interest of transact using e-commerce, there is a significant negative effect of risk perception on the interest of transact using e-commerce, Positively significant site quality to transact interest using e-commerce.

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Journal Info

Abbrev

sdgs

Publisher

Subject

Education

Description

Following the end of Millennium Development Goals (MDGs) in 2015 with 8 goals, United Nation (UN) develops the sustainability of the world's goals through Sustainable Development Goals (SDGs) with 17 goals. As well as other countries in the world, the Indonesian government is also working towards ...