Jurnal Inovasi Bisnis (Inovbiz)
Vol 4, No 1 (2016)

IMPLEMENTASI PELAYANAN PRIMA PADA NASABAH BANK SYARIAH MANDIRI CABANG BENGKALIS

Rahim Rahim (Jurusan Administrasi Niaga Program Studi Administrasi Bisnis Politeknik Negeri Bengkalis)
Dwi Astuti (Jurusan Administrasi Niaga Program Studi Administrasi Bisnis Politeknik Negeri Bengkalis)
Teguh Widodo (Jurusan Administrasi Niaga Program Studi Administrasi Bisnis Politeknik Negeri Bengkalis)

Article Info

Publish Date
01 Jun 2016

Abstract

Abstract: The present research was conducted atBank Syariah Mandiri of Bengkalis Branch. The purposes of this research are to know the implementation of  the  excellent  service  for  Bank  Syariah  Mandiriof  Bengkalis  Branch’s customer, and to know what kind of services that have been implemented for their customer. The kind of research isthe description research.The result of the research  showed  thatis  the  Bank Syariah  Mandiri  of  Bengkalis  Branchhave implemented the excellent service to the customer according the standards that assigned by Bank Syariah Mandiri of Bengkalis Branch. Keywords: Service Excellent, Customer, Bank

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Journal Info
Jurnal Inovasi Bisnis (Inovbiz)
Website

Abbrev

IBP

Publisher

Politeknik Negeri Bengkalis

Subject

Economics, Econometrics & Finance

Description

Jurnal Inovasi Bisnis (Inovbiz) focuses on how we gain knowledge through innovation and how knowledge encourages the innovation both in economics and business. It is provided for writer, researcher, professor, and practitioner who want to publish their research reports or articles, theoritical or ...