Jurnal Cakrawala Hukum
Vol 9, No 1 (2018): June 2018

Tanggung Jawab PT Go-Jek Indonesia terhadap Kerugian yang Diderita Pengemudi Go-Jek Melalui Fitur Go-Food

Vanda Widyawati Putri Augustti (Fakultas Hukum Universitas Merdeka Malang)
Sunarjo Sunarjo (University of Merdeka Malang)



Article Info

Publish Date
01 Jun 2018

Abstract

Go-Jek is present in Indonesia as one of the application-based online transportation. GO-JEK Indonesia which provides various service features, one of which is Go-Food. Go-Food is a food delivery service for consumers who want certain foods in a restaurant. In practice, there are obstacles in the form of orders by irresponsible consumers with cash payments, namely fictitious orders and cancellation of orders when food has been paid by Mitra to restaurants. This study uses empirical research methods that will examine 3 (three) problems, namely the legal relationship between the parties in the Go-Food feature, GO-JEK Indonesia's responsibilities, and legal protection against the Go-Jek driver who suffered losses in terms of using features Go-Food by irresponsible consumers. In the use of the Go-Jek application, the parties are subject to an electronic partnership agreement. This agreement is classified as a standard agreement and contains several standard clauses which are prohibited by law which result in the agreement being declared null and void. So it is hoped that this research can help the parties to review the clause on the agreement made and the losses experienced by the Go-Jek driver in using the Go-Food feature by irresponsible consumers can be reduced.How to cite item: Putri Augustti, V., Sunarjo, S. (2018). Tanggung Jawab PT Go-Jek Indonesia terhadap Kerugian yang Diderita Pengemudi Go-Jek Melalui Fitur Go-Food. Jurnal Cakrawala Hukum, 9(1), 89-98. doi:https://doi.org/10.26905/idjch.v9i1.2119

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Journal Info

Abbrev

jch

Publisher

Subject

Law, Crime, Criminology & Criminal Justice

Description

The Journal of Cakrawala Hukum, is a scientific periodical of the Faculty of Law, University of Merdeka Malang, which includes a variety of research in the field of law, or the analysis of actual case studies, or ideas related to the actual law. A Scientific periodical is intended as a means of ...