Health Notions
Vol 2, No 4 (2018): April

Analysis of Factors Related to Patient Satisfaction in Radiology Unit of Prof Dr. W. Z. Johannes Hospital, Kupang

Yoel Midel Laitabun (Postgraduate School of Public Health Science, Nusa Cendana Univeristy)
Marthen Pellokila (Postgraduate School of Public Health Science, Nusa Cendana Univeristy)
Rafael Paun (Postgraduate School of Public Health Science, Nusa Cendana Univeristy)

Article Info

Publish Date
30 Apr 2018

Abstract

Patient satisfaction depends on the quality of service. This study aimed to analyze the factors associated with patient satisfaction with service in radiology installations, using cross sectional design. Data were analyzed using Chi square test. The results showed p-value = 0.019, so it is concluded that there was a correlation between the level of patient satisfaction with waiting time in radiology installations. If the waiting time is long, then the patient will feel dissatisfied, on the contrary if the service time is done quickly hospital, then the patient will feel satisfied. Keywords: Health service, Performance,Waiting time, Patient satisfaction

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Health Notions
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Abbrev

hn

Publisher

Humanistic Network for Science and Technology

Subject

Dentistry Health Professions Medicine & Pharmacology Nursing Public Health

Description

"Health Notions" is a media for the publication of articles on research and review of the literature. We accept articles in the areas of health science and practice such as public health, medicine, pharmaceutical, environmental health, nursing, midwifery, nutrition, health technology, clinical ...