JSM (Jurnal SIFO Mikroskil)
Vol 18, No 1 (2017): JSM Volume 18 Nomor 1 Tahun 2017

Analisis Model Kesuksesan Sistem Informasi Studi Kasus : Penggunaan SAP Pada PT Multimas Nabati Asahan

Erwin Setiawan Panjaitan (STMIK Mikroskil)
Dwi Tio Riky Julprianto Hutabarat (STMIK Mikroskil)
Lidya Veronica Hutabarat (STMIK Mikroskil)
Desi Arisandy (STMIK Mikroskil)



Article Info

Publish Date
25 Apr 2017

Abstract

This research was conducted by adopting Update IS Success Model that has been designed by DeLone and McLean (2003) by taking some necessary variables. The purpose of this research is to test the influence of system quality, information quality, and service quality toward users satisfaction of information system SAP. A sample which was used in this research was staff employee who using SAP. A sample of engineering which non probability sampling and used saturated method where all of the respondent being a sample in this research as big as so respondent. This research was using quantitative method research and analysing data which used i.e multiple regression linear. Testing hypotheses in this research was conducted by testing the effect of system quality, information quality, service quality toward user satisfaction and satisfaction effect of toward individual performance through partial test (t test) the research result was proving that partially. System quality wasn?¢â?¬â?¢t influenced and not significant toward user satisfaction, information quality wasn?¢â?¬â?¢t influenced and not significant toward user satisfaction, service quality was positive influential and significant toward user satisfaction, user satisfaction was positive influential and significant toward individual performance. ???  ??? 

Copyrights © 2017






Journal Info

Abbrev

jsm

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

Jurnal SIFO Mikroskil (JSM) is a journal that published by Lembaga Penelitian & Pengabdian kepada Masyarakat (LPPM) Universitas Mikroskil Medan, Indonesia. JSM published a journal twice a year, in April and October. The mission of JSM to share, develop and facilitate the output of research paper ...