Journal of Educational, Health and Community Psychology
Vol 8 No 1 March 2019

Self-Regulation as A Mediator Between the Effect of Mental Accounting on Decision Satisfaction of Car Purchases

Asri Rejeki (Airlangga University, Surabaya, Indonesia University Muhammadiyah Gresik)
Tatik Suryani (STIE Perbanas, Surabaya, Indonesia)
Siti Sulasmi (Business Economics Faculty, Airlangga University, Surabaya, Indonesia)



Article Info

Publish Date
10 Mar 2019

Abstract

This study aims to determine the effect of mental accounting on satisfaction with purchase decision, using self-regulation as a mediator. Previous studies about post-purchase have focused on decision satisfaction - despite the latter being an antecedent of satisfaction. This study attempts to view decision satisfaction through the lense of mental accounting, namely how consumers code and categorize income as well as evaluate spendings. This is a quantitative research that studies consumers who bought cars in Jakarta and Surabaya. The sample consist of 316 participants, recruited through convenient sampling technique. The measuring instrument used is a modified Decision Satisfaction Questionnaire (SWD) by Holmes-Roy, 3-item Self-Regulation Questionaire to measure Self-Regulation to buy, and 2-item Mental Budgeting Questionnaire to measure mental accounting. These are all in the form of a 5-item Likert scale. The validity of the item is done using the Rasch model. Data analysis was performed using partial least squares PLS-SEM with the use of Software SmartPLS 3. The findings indicate that self-regulation acts as a mediator between mental accounting and decision satisfaction. Decision Satisfaction as First order is affected directly by the second order, which is “Good Enough”, “Not Available”, “Move On” and “Happy with the decision”. Self-Regulation as a mediator variable positioned as First order is influenced directly by the Second order, namely “Strategy”, “Control”, “Objective”, “Evaluation”, “Progress”, and “Firmness”. Mental Accounting as First order is influenced directly by Second order, namely “Frame”, “Category”, and “Evaluation”. Keyword: decision satisfaction, mental accounting, self-regulation

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Journal Info

Abbrev

Psychology

Publisher

Subject

Education Public Health

Description

Journal of Educational, Health, and Community Psychology (JEHCP) published an article, and empirical study that have originality, novelty and fill the gap of knowledge, that focused on educational psychology, health psychology and community psychology. JEHCP is an open access peer reviewed, ...