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Kota manado,
Sulawesi utara
INDONESIA
JURNAL ADMINISTRASI PUBLIK
Published by Universitas Sam Ratulangi
ISSN : 23389613     EISSN : -     DOI : -
Core Subject : Social,
Social Sciences
Arjuna Subject : -
Articles 26 Documents
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Search results for , issue "Vol 4, No 49 (2017)" : 26 Documents clear
PERAN SISTEM ADMINISTRASI MANUNGGAL SATU ATAP DALAM UPAYA PENCEGAHAN DAN PENANGGULANGAN PEMALSUAN SURAT-SURAT KENDARAAN BERMOTOR (Studi di SAMSAT UPTB Kota Manado) BAWANGO, PHYLIA; RUMAPEA, PATAR; POMBENGI, JERICHO DANGA
JURNAL ADMINISTRASI PUBLIK Vol 4, No 49 (2017)
Publisher : Sam Ratulangi University

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Abstract:This research aims to explain about the role of technical implementing unit of Manado city or samsat Manado inpreventing and overcoming counterfeiting of motor vehicle letters. This research uses descriptive method of qualitativeapproach, and data collection technique done by observation, interview technique, and documentation. The number ofinformants as many as 10 people. In this research using the measurement of duties and functions of the samsat office interms of where the approach of this process include (i) planning, (ii) coordination, (iii) coaching, (iv) control of servicetasks. The result of the research shows that the role of samsat manado in prevention against counterfeiting of motor vehicleletters is : a. Conducting motor vehicle document research by conducting cross check against frame number and enginenumber to motor vehicle; b. Receive and examine the results of physical inspection of motor vehicles to be adjusted to thedocuments of motor vehicles; c. The selection of good safety signs in the motor vehicle letters, so that the letter of the motorvehicle is difficult to forge. Countermeasures of criminal counterfeiting of letters conducted by samsat Manado party byblocking motor vehicle letters. The role of samsat in this case only as an informant only. Samsat has no authority ininvestigating cases of counterfeiting of motor vehicles letters. Samsat still cooperate with the police if the police still needthe help of samsat for completeness of ranmor files or as expert witnesses.Keywords : Role, SAMSAT, Counterfeiting
KUALITAS PELAYANAN PEMBUATAN SERTIPIKAT TANAH DI KANTOR AGRARIA DAN TATA RUANG/BADAN PERTANAHAN NASIONAL KOTA MANADO MONA, DANIEL BLAISE PASCAL; RURU, JOORIE MARHAEN; LONDA, VERY
JURNAL ADMINISTRASI PUBLIK Vol 4, No 49 (2017)
Publisher : Sam Ratulangi University

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Abstract : Service can be defined as providing services (serving) the needs of people or communities who have an interest in theorganization in accordance with the rules and procedures that have been established. When associated with publicadministration, service is the quality of bureaucratic service to the community. Quality of service in general can be seen fromsome of the characteristics that determine the good of a service product that comes from government policy. Based on initialobservations made by researchers at the Agrarian Office and Spatial/Land Agency of Manado City, there are several problemsthat still occur in the process of making land certificate service which some of them complained about by the public. This studyaims to determine the Quality of Land Certificate Preparation Service in the Agrarian Office and Spatial/National Land Agencyof Manado City. The quality of public services can be measured from five dimensions, namely tangible, reliability,responsiveness, assurance, and empathy. The research method used is qualitative, where research is used to research on naturalobject condition, and the researcher is the key instrument. Sources of research data consist of primary data and secondary data.The research informant consisted of officials and employees of service providers as well as a community of service users totalingfifteen persons. Technique of collecting data is done by observation, interview, documentation and triangulation. This researchuses data analysis techniques from Miles and Huberman which consists of three steps, namely data reduction, data presentationand conclusion.Keywords: Service Quality, Making Land Sertificates.
PENGARUH PROFESIONALISME BIDAN TERHADAP KUALITAS PELAYANAN KESEHATAN IBU DAN ANAK DI PUSKESMAS TATELU TUEGEH, LIVEN JOLANDA; RUMAPEA, PATAR; KOLONDAM, HELLY
JURNAL ADMINISTRASI PUBLIK Vol 4, No 49 (2017)
Publisher : Sam Ratulangi University

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Abstract: this research aims to determine the influence of midwives profesionalisme on the quality of maternal and childhealth services at tatelu Community Health Center in Dimembe Sub-District North Minahasa Regency. This research usesquantitative method. The respondents in this research amounted to 36 patients were health visitors of maternal and child attatelu community health centre. Instrument and data collection techniques used are questionnaires and assited by interviewsand observation. The data analysis techniques used for hypothesis testing is the correlation coefficient analysis and simplelinear regression analysis assited by SPSS 21.0 data processing program. Based on the result of this study, midwivesprofessionalism has a significant effect on the quality of maternal and child health services at tatelu community healthcentre. The result of the analysis in this study showed that there is a positive relationship between midwives professionalismvariables and maternal and child health service quality variables with r-count = 0,766 greater than t-table with df (N-2 =36-2 = 34) at level 0,01 = 0.2785. If inserted into a simple regresstion equation then the value is Y = 1,336 + 0,971 X + e,with correlation coefficient (R) = 0,766. This number indicates that the relationship between the independent variable (X)and the dependent variable (Y) in the “strong” category as proposed by sugiyono is at the interval of 0,60-0,799. Thecorrelation and determination of midwives professionalism variable on the quality of maternal and child health services isreal and significant at 0,01 or 99% confidence level, as shown in the significant test (t-test) where the t-count = 6,958 is fargreater that t-tabel value at significance level of 0,01. As for the hypothesis put forward by the author is the alternative (Ha)states that “the higher (good) level of midwives professionalism, the higher the quality of maternal and child health services”has been tested and real, can be accepted convincingly. Then the determination coefficient value (R2) = 0,587 indicates thatthe variable (X) of midwives professionalism contributes 58, 7% to the development of variable (Y) quality of maternal andchild health services at tatelu community health centre in dimembe sub-district north minahasa regency, while theremaining 41, 3% is influenced by other factors that are outside of this research.Keyword: professionalism, midwives, quality, health services
PENGARUH BUDAYA BIROKRASI TERHADAP EFEKTIVITAS PELAYANAN APARATUR BADAN KESATUAN BANGSA POLITIK DAN PERLINDUNGAN MASYARAKAT MUSDAR, ANDI ZULQIFLY; PANGKEY, MASJE SILIJA; POMBENGI, JERICHO DANGA
JURNAL ADMINISTRASI PUBLIK Vol 4, No 49 (2017)
Publisher : Sam Ratulangi University

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This research describes two variables, namely bureaucratic culture and effectiveness of service apparatus. The purpose ofthis study is to determine the influence of bureaucratic culture on the effectiveness of apparatus services. Bureaucraticcultural variables were tested using 6 indicators. Variables of service effectiveness of apparatus were tested using 3dimension. This research was conducted in the office of National Unity and Political Protection Agency of Manado City.The research method used is quantitative, with data collection techniques distributing questionnaires to respondents. Thesample of this research is 41 employees of National Unity and Community Protection Agency of Manado City. The dataanalysis used is spearman rank correlation and simple linear regression using SPSS for ios. The result of spearmancorrelation coefficient correlation between bureaucracy culture and effectiveness of service apparatus is +0,467. Whichmean indicates a significant correlation. While the "+" sign indicates that the direction of the positive relationship. Fromthe results of simple regression calculation can be obtained significance value of bureaucratic cultural variables is of 0.001smaller than 0.05 then bureaucratic culture has a significant effect on the effectiveness of apparatus services. It can beconcluded that bureaucratic culture variable with effectiveness variable of apparatus service shows that bureaucraticculture variable has significant correlation and direction of positive or unidirectional relationship. The result of the analysisalso shows that bureaucratic culture variable has significant influence on the effectiveness variable of apparatus service,so it can be concluded that bureaucratic culture has significant influence on the effectiveness of apparatus service at BadanPersatuan Bangsa Politik and Perlindungan Masyarakat in Manado City.Keywords: Bureaucratic Culture, Effectiveness of Apparatus Services.
PENGAWASAN CAMAT DALAM PELAKSANAAN ANGGARAN PENDAPATAN DANA BELANJA DESA (SUATU STUDI DI KECAMATAN KAUDITAN KABUPATEN MINAHASA UTARA) LIJU, SUWINLI JUHANDI; DENGO, SALMIN; LONDA, VERY
JURNAL ADMINISTRASI PUBLIK Vol 4, No 49 (2017)
Publisher : Sam Ratulangi University

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Abstract: this research is moving on from a phenomenon still the existence of weaknesses in the implementation of thesupervision of the head toward the implementation of APB-village, so that the objective of the research was to find outhow the supervision of the head in the implementation of APB-village Subdistricts Of North Minahasa Regency Kauditan.This research uses a quantitative approach method. The informant is head of research/Secretary of the district, the villagechief, caretaker and administrator BPD LPM, in total as many as nine informants. Data collection using the guidelinesof the interview, while the analysis techniques used are interactive model analysis from Miles and Huberman.The results showed a direct Supervision in the implementation of APB-head of the village has not been implementedoptimall by performing the construction directly against the Government in the preparation of APB village-Village;perform evaluation of the draft local regulations about APB villages before submitted to the Governors; monitoring directlyinto villages against the implementation of APB-Village; and down directly to the village if there is information orreports about the discrepancies or irregularities. Indirect supervision towards the implementation of APB-well done by theVillage Head by requesting written reports periodically every quarter on the development and realisatio implementation ofAPB-Village; ask for oral explanations and reports to the head of the village on the implementation of APB-coordinationmeeting at the level of Village sub district; and do report evaluation of the realization of the APB villages eachsemester that will be presented to the Governors.Keywords: Supervision, Camat, Budget.
IMPLEMENTASI KEBIJAKAN PENGELOLAAN RETRIBUSI PASAR DALAM MENUNJANG PENDAPATAN ASLI DAERAH DI KABUPATEN PULAU MOROTAI (Suatu studi di Dinas Perindakop dan UMKM) LEASIWAL, DJEIN; LALOMA, ALDEN; PALAR, NOVIE ANDERS
JURNAL ADMINISTRASI PUBLIK Vol 4, No 49 (2017)
Publisher : Sam Ratulangi University

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Retribution is a potential source of potential local revenue because the scope of imposition of regional retribution more widelythan the local taxes. Development of regional retribution is easier compared to local taxes since the scope of imposition ofregional retribution is not as restrictive as compared to local taxes. Therefore, local governments in order to develop localrevenues are more focused on efforts to increase the acceptance of regional retribution.This study aims to determine theimplementation of the policy on the management of levy of the market in support of local revenue in the district of MorotaiIsland.This research uses descriptive qualitative approach by describing the data obtained from the result of the research onpolicy implementation the management of leevy of the market in support of local revenue. The subject of this research is theemployees of the department of perindakop and smes and the market traders. In qualitative research data collection is done byobservation, interview, and documentation and data analysis technique consist of data reduction, data presentation andwithdrawal of conclusion/verification. Policy implementation the management of levy of the market in support of local revenuein the district of Morotai Island for the moment this is not optimal as seen from the indicators of the content of policy and theimplementation environment is still far espected as well as the lack of attention from the government especially in theimplementation of market retribution policyKeyword: Policy Implemetation, Market Levy

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