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JURNAL ADMINISTRASI PUBLIK
Published by Universitas Sam Ratulangi
ISSN : 23389613     EISSN : -     DOI : -
Core Subject : Social,
Social Sciences
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Articles 10 Documents
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PROFESIONALISME APARATUR SIPIL NEGARA DALAM PENYELENGGARAAN PELAYANAN PUBLIK DI KANTOR KECAMATAN SINGKIL KOTA MANADO SANGKALA, ABDUL AZIS; LENGKONG, FLORENCE DAICY; TAMPI, GUSTAAF BUDI
JURNAL ADMINISTRASI PUBLIK Vol 4, No 64 (2018)
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Tujuan penelitian adalah untuk mengetahui bagaimana profesionalisme ASN dalampenyelenggaraan pelayanan public di Kecamatan Singkil Kota Manado. Penelitian ini menggunakanmetode pendekatan kuantitatif. Informan penelitiana adalah Camat, Sekretaris Kecamatan, para KepalaSeksi/Sub bagian dan Staf Kantor Camat Singkil, serta warga masyarakat penerima pelayanan,seluruhnya sebanyak 11 orang informan. Pengumpulan data menggunakan pedoman wawancara,sedangkan teknik analisis yang digunakan adalah analisis model interaktif dari Miles dan Hubernan.Berdasarkan hasil analisa data ditarik kesimpulan : (1) Profesionalisme aparatur dalam pelayanan publikdi kantor Kecamatan Singkil menurut persepsi ASN/PNS (penyelenggara pelayanan) sudah terwujuddengan baik dilihat dari semua dimensi/indikator yang dipakai yaitu : equlity, equity, loyality,responsibility, optimism, courage dan fairness. Namun menurut persepsi masyarakat (penerimapelayanan) belum semua dimensi profesionalisme tersebut terwujud dengan baik/maksimal dalampenyelenggaraan pelayanan publik di Kantor Kecamatan Singkil. (2)Dimensi profesionalisme aparaturyang belum secara optimal terwujud dengan baik menurut persepsi masyarakat (penerima pelayanan)terutama adalah equlity, equlity, responsibilitydan courage. Berdasarkan hasil penelitian dapatdirekomendasikan saran : (1) Profesionalisme ASN dalam pelayanan publik perlu ditingkatkan terutamadalam dimensi/aspek equlity (perlakuan yang sama), equity (perlakuan yang adil), responsibility (tanggungjawab terhadap pekerjaan), dan courage (keberanian membuat keputusan dan tindakan dalam mengatasimasalah yang muncul). (2) Untuk meningkatkan profesionalisme dalam pelayanan publik makapengembangan kompetensi ASN perlu terus dilakukan baik pengembangan kemampuan pengetahuan,keterampilan, maupun sikap melalui pendidikan dan pelatihan.Kata Kunci: Profesionalisme, Aparatur Sipil Negara, Pelayanan Publik
KEMAMPUAN KERJA TENAGA MEDIS DI PUSAT KESEHATAN MASYARAKAT TARIPA KECAMATAN PAMONA TIMUR KABUPATEN POSO BANDO, PUTRI AGRIANE; OGOTAN, MARTHA; PALAR, NOVIE ANDERS
JURNAL ADMINISTRASI PUBLIK Vol 4, No 64 (2018)
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This research was conducted for the purpose of explaining the ability medics working in community healthcentres Taripa Subdistrict Pamona language East of Poso in the development of the science of publicadministration . Basic problems seen in Clinics is implementing health technical unit under the supervision ofhealth services District/City that still confronted on the issue the ability of medical personnel. This researchwith qualitative design, data were collected by means of interviews, observation and study of documentation.The data collected is analyzed through categorization and data reduction, data grouped subsequently draftedin the form of narratives, so data-shaped series of meaningful information in accordance with the researchissues. m elakukan on data interpretations and conclusions based on the order of narration have beencompiled on the third stage, so that it can give an answer to the problem of research. The study found that theability of medical personnel working in community health centres Taripa Subdistrict Pamona language Eastof Poso which is examined from intellectual ability, interpersonal skills, adaptability and results orientationcapability has not been done properly. Suggested improvements To make improvements in terms of staffingstatus of medical personnel, provide incentives that match workload to medical personnel, improve theplanning pattern for this to happen in a way do the preparation of plans and service needs sesai with konsisiwork unit and includes medical personnel in health pelatuhan handler activities according to the needs in thehealth service in the ability of medical personnel working in the Centre Public Health.Keywords: Ability, Work, Medical Personnel.
EFEKTIVITAS PENDIDIKAN DAN PELATIHAN SUMBER DAYA APARATUR DI KANTOR CAMAT KAWANGKOAN KABUPATEN MINAHASA SERAN, HERMANDO FEDERIKO; DENGO, SALMIN; RURU, JOORIE MARHAEN
JURNAL ADMINISTRASI PUBLIK Vol 4, No 64 (2018)
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Tujuan penelitian ini adalah untuk mengetahui bagaimana efktivitas pendidikan dan pelatihansumber daya aparatur di Kantor Camat Kawangkoan Kabupaten Minahasa. Penelitianmenggunakan metode kualitatif. Informan penelitian sebanyak delapan orang Aparatur/PNS KantorCamat Kawangkoan. Pengumpulan data primer dengan teknik wawancara; sedangkan analisis datamenggunakan teknik analisis kualitatif model interaktif dari Miles dan Hubernann. Berdasarkan hasilpenelitian dapatlah ditarik kesimpulan : (1) Pendidikan dan Pelatihan sumber daya aparatur efektifdalam meningkatkan pengetahuan aparatur tentang tugas dan jabatan serta organisasinya, sehinggatugas dan jabatan dapat dipahami; (2) Pendidikan dan Pelatihan sumber daya aparatur efektif dalammeningkatkan keterampilan aparatur khususnya dalam mengambil keputusan, dan keterampilanteknis pelaksanaan tugas pekerjaan, sehingga tugas dapat dilaksanakan dengan cepat dan tepat;(3)Pendidikan dan Pelatihan sumber daya aparatur efektif dalam meningkatkan/mengembangkansikap kerjasama, semangat kerja, tanggung jawab, dan kejujuran aparatur. Berdasarkan kesimpulanhasil penelitian direkomendasikan : (1) Diklat Jabatan (diklat pim, diklat teknis, diklat fungsional)harus diberikan kepada semua aparatur yang memenuhi persyaratan pada setiap jenjang diklat; (2)Diklat Teknis harus diberikan sesuai atau relevan dengan bidang tugas aparatur yang bersangkutan;(3) Pengembangan sikap aparatur melalui diklat perlu mendapat penekanan pada kurikulum diklat.Kata kunci : efektivitas, pendidikan dan pelatihan, sumber daya aparatur.ABSTRACTThe pupose of this study was to find out how the effectiveness of education and training of the apparatusof at the Kawangkoan Sub-district Office in Minahasa District. Research uses qualitative methods. Theresearch informants were eight apparatus/Civil Servants at the Kawangkoan Sub-districy Office. Primarydata using interview techniques; while the data analysis techniques from Miles and Huberman. Besed onthe result of the study, conclusions can be drawn : (1) Education and training apparatus resourceseffectively increases apparatus knowledge abaut the tasks and potitions and organizations, so that taskand potitions can be uderstood; (2) Education and training of apparatus resources effectively improveapparatus skills especially in making decisions and technical skills in carrying out work tasks so that taskscan be carried out quickly and precisely; (3) Education and Training of apparatus resources is effective inimproving/developing the attitude of coorperation, work spirit, responsibility and honesty of apparatus.Based on the conclusions of the research it is recommended : (1) Potition education and training(leadership education and training, technical education and trainin, functional education and training )must be given to all qualified personnel at every level of education and training; (2) Technical trainingmust be given according to or relevant to the field of duty of the apparatus concerned; (3) Thedevolopment of attitude of the aparatus through training needs to be emphasized in the trainingcurriculum.Keywords : effectiveness, education and training, apparatus resources
EFEKTIVITAS PENGGUNAAN DANA DESA PADA PROGRAM PEMBERDAYAAN MASYARAKAT DI DESA KANAWONG KECAMATAN SIAU BARAT KABUPATEN KEPULAUAN SIAU TAGULANDANG BIARO TAHUN ANGGARAN 2017 SANDALA, FASCAL MAREL; RORONG, ARIE JUNUS; LONDA, VERY
JURNAL ADMINISTRASI PUBLIK Vol 4, No 64 (2018)
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This research aim to find out the effectiveness of the use of the village Fund programcommunity empowerment didesa Kanawong on fiscal year 2017. Research methods used in thisresearch is qualitative. The data used are composed of primary data and secondary data. Withthe technique of collecting data through observation, interview and documentation, dataobtained from various sources and analyzed with data reduction steps, the presentation of thedata and the withdrawal of the conclusion. Results of the study showed that the use of the fundsin the village of Kanawong sub-district of the Western Islands Regency Siau SITARO programeffectiveness to achieve the empowerment of communities in the measure of the transparency ofboth the program less efektiv village Government does not explain about the use of the villageFund, on aspects of participation is already running on the community through involvement inactivities of the integrated service post, while on the Government less look real on the trainingprogram the village chief and the posyandu activities, device already running and can beenjoyed by society, in contrast to training activities yet can be enjoyed. Posyandu program canbe completely accountable, but less on the training can be accounted for. Empowermentprogram on training does not continue the Government's work plan is seen from the village ofthe year 2018, posyandu empowerment as well as the budget continues to increase. Theconclusions and suggestions of transparency on the activities of the training of village chief anddevices as well as the activities of posyandu in village Kanawong less effective, participation isalready a real run on the society, training activities the village chief and the village has yet to bebe enjoyed while at posyandu activities can be enjoyed, the less training activities can beaccountable, the activities of posyandu can be accountable. Training activities do not continue,while the community empowerment Program for the empowerment of posyandu continues.Keywords : effectiveness, Village Fund, Empowerment
PENGARUH PENGEMBANGAN SDM TERHADAP PRESTASI KERJA PEGAWAI DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA MANADO KIYAI, ZULRACHMAN; LENGKONG, FLORENCE DAICY; LONDA, VERY YOHANIS
JURNAL ADMINISTRASI PUBLIK Vol 4, No 64 (2018)
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Penelitian ini beranjak dari adanya dugaan bahwa prestasi kerja pegawai pada DinasKependudukan dan Pencatatan Sipil mengalami penurunan dan hal ini ada kaitannya dengan belumoptimalnya upaya pengembangan SDM pegawai itu sendiri. Dengan demikian penelitian inibertujuan untuk menganalisis pengaruh Pengembangan Sumber Daya Manusia (SDM) terhadapprestasi kerja pegawai di Dinas Kependudukan dan Pencatatan Sipil Kota Manado. Denganmenerapkan metode deskriptif kuantitatif, data dikumpulkan melalui intrumen kuesioner dandianalisis menggunakan teknik analisis persentasi dan teknik analisis korelasi product moment sertaregresi linear sederhana.Hasil penelitian menunjukkan bahwa (1). Distribusi jawaban responden terhadap pengembanganSDM pegawai bervariasi antara tinggi ke sedang, namun cenderung terkategori “tinggi”, sementaravariabel prestasi kerja pegawai berada pada kategori “sedang” atau menengah; (2). PengembanganSDM pegawai mempunyai pengaruh yang sangat signifikan dan berkorelasi secara linier positifdengan prestasi kerja pegawai pada tingkat signifikansi 1 %.Disimpulkan bahwa belum optimalnya prestasi kerja pegawai, khususnya pada Dinas Kependudukandan Pencatatan Sipil Kota Manado merupakan konsekuensi logis dari belum optimalnya upayapengembangan SDM pegawai. Disarankan bahwa (1). untuk memacu peningkatan prestasi kerjapegawai pada Dinas Kependudukan dan Pencatatan Sipil Kota Manado, diperlukan pemimpin yangpeduli terhadap upaya pengembangan SDM pegawai, terutama melalui pendidikan dan pelatihan. (2).Untuk lebih memacu peningkatan prestasi kerja pegawai, maka selain upaya pengembangan SDMpegawai melalui pendidikan dan pelatihan, juga diperlukan adanya promosi jabatan yang adil danproporsional bagi pegawai yang telah memenuhi persyaratan, baik administrative maupunkompetensinya.Kata Kunci : Pengembangan SDM, Prestasi kerja pegawai.Abstract: Research is moving on from the existence of allegations that employees work on theachievements of the Office of civil registration and the Population experienced a decline and it has to dowith its optimal HUMAN RESOURCE development efforts has not been an employee of itself. Thus thisstudy aims to analyse the influence of the development of human resources (HR) against theachievements of the work of employees in the service of the population and Registration of the city ofManado. By applying quantitative descriptive method, the data collected through questionnaires andanalyzed using the instruments of technical analysis and correlation analysis techniques presentationproduct moment and simple linear regression.The results showed that (1). The distribution of the answers of the respondents towards the developmentof HUMAN RESOURCES employees varied between a high to medium, but tend to be "high fashion",while the variable work achievement officers are on the category of "medium" or medium; (2)Development of HUMAN RESOURCES officers have a very significant influence and correlatedpositively with finite work achievement employees at the level of significance of 1%.It was concluded that have not been optimal work achievement employees, especially in the Departmentof population and civil registration Manado is a logical consequence of its optimal HUMAN RESOURCEdevelopment efforts have not employees. It is recommended that (1). to spur an increase in employee'swork achievements in the service of the population and Registration of the city of Manado, requiredleaders who care about the HUMAN RESOURCES development efforts of employees, mainly througheducation and training. (2) to further spur the improvement of employee's work achievements, then inaddition to the efforts of HUMAN RESOURCES employee development through education and training,is also required the existence of a promotional position fair and proportional for employees who have metthe requirements, both administrative as well as competencies.Keywords: development of HUMAN RESOURCES, employee work achievement.
BUDAYA ORGANISASI SAMSAT TONDANO PADA PELAYANAN SURAT TANDA NOMOR KENDARAAN BERMOTOR TOMPODUNG, DAVIS; LONDA, VERY; MAMBO, RULLY
JURNAL ADMINISTRASI PUBLIK Vol 4, No 64 (2018)
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Budaya Organisasi merupakan proses meleburkan gaya budaya dan atau perilaku tiapanggota/individu yang dibawa sebelumnya kedalam sebuah norma-norma dan kehidupan yang baru,yang memiliki kekuatan serta kebanggan kelompok dalam menghadapi sesuatu dan tujuan tertentu,Sedangkan kekuatan dari budaya organisasi itu sendiri sangat bergantung pada nilai-nilai yang dibangun dan memengaruhi cara mereka bertindak. penelitihan ini bertujuan untuk mengetahuibudaya organisasi Samsat Tondano dalam Pelayanan Surat tanda nomor kendaraan bermotor.Penelitian ini menggunakan metode penelitihan kualitatif. Penelitian ini mendeskripsikan data yangdiperoleh dari informan, observasi, dan penelusuran dokumen di bantu dengan instrumen tambahanberupa pedoman wawancara, alat perekam, dan alat tulis menulis. Berdasarkan indikator dariKreitner dan Angelo Kinicki yang digunakan dalam penerlitian ini, Disiplin, kesiapan/keterbukaan,kerjasama, maka diketahui bahwa Budaya Organisasi Samsat Tondano pada Pelayanan Surat TandaNomor Kendaraan Bermotor (STNKB) sudah cukup baik meskipun masih ada beberapa hal yangperlu diperbaiki seperti Kedisiplinan pegawai sehingga pelayanan kedepannya menjadi lebih baik.Kedisiplinan pegawai Samsat Tondano hendaknya lebih ditingkatkan lagi dengan cara memberikansanksi – sanksi yang tegas seperti memberikan surat peringatan, penurunan jabatan, denda, ataupemotongan gaji kepada pegawai yang melanggar peraturan yang berlaku.Kata kunci : Budaya Organisasi, Pelayanan Surat Tanda Nomor Kendaraan BermotorAbstract: Organizational Culture is the process of fusing the style of culture and / or behavior of eachmember / individual brought before into a new norm and life, which has the strength and pride of thegroup in facing certain things and goals, while the strength of the organizational culture itself is verydependent on values that are built up and influence the way they act. This research aims to find out theorganizational culture of Tondano Samsat in the service of vehicle number certificate. This research usesqualitative research methods. This research describes the data obtained from informants, observation, anddocument tracing is assisted with additional instruments in the form of interview guidelines, recordingdevices, and writing instruments. Based on indicators from Kreitner and Angelo Kinicki that is used inthis research, Discipline, readiness / openness, cooperation, it is known that the Tondano SamsatOrganizational Culture in the Service of Vehicle Number Certificate (STNKB) is good enough that needto be improved like employee discipline so that future services will be better. The discipline of TondanoSamsat employees should be further enhanced by providing strict sanctions such as giving warning letters,demotion, fines, or salary deductions to employees who violate the applicable regulations.Keywords: The Organization Culture, service of motor vehicle number sign
EFEKTIVITAS PELAYANAN PUBLIK PASCA PEMEKARAN (Suatu Studi Di Kecamatan Kawangkoan Utara Kabupaten Minahasa) NAJOAN, ERWIN BELLY; RURU, JOORIE MARHAEN; MAMBO, RULLY
JURNAL ADMINISTRASI PUBLIK Vol 4, No 64 (2018)
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Abstract: Rise of the blossoming decade shows the magnitude of the last public attention will be the fulfillment of needs against the importance of the improvement of quality of service onthul. Already an open secret that these, low quality resources apparatus still. IT was based on the background of the issue, to find out the effectiveness of this research aims at servicing openbare Kawangkoan sub-district post extraction in the Regency of Minahasa Regency North Minahasa. This qualitative research methods. It is intended for the use of the method of obtaining answers to problems that are associated with the service that was provided to the implementation process of openbare Oleg Kawangkoan Subdistrict North of Apparatus to the community. The results showed the execution of existing services in openbare Cantor camat Kecamatan North Kawangkoan still need to be improved. The quality of the implementing Ministry apparatus openbare Kawangkoan in district North be concentrated the main elements of the BBC respondents for the study. Disimping it's the quality of the implementing apparatus resource stewards openbare Kawangkoan Kacamatan Cantor in the North being the main elements got the attention of BBC respondents for the study. In addition, resources should be noted. Ministry paratur Officers are less able to understand what the duties and responsibilities.  Keywords: Effectiveness of Public Services, Service Quality, Regional Expansion
EFEKTIVITAS PELAKSANAAN PROGRAM PEMBANGUNAN PEDESAAN DI DESA KAUNERAN 1 KECAMATAN SONDER OLBATA, APRILIA; RURU, JOORIE MARHAEN; PALAR, NOVIE ANDERS
JURNAL ADMINISTRASI PUBLIK Vol 4, No 64 (2018)
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The implementation of the Rural Development Program is one form of the government indeveloping villages. With rural development, it is expected that a change will occur in various aspects,including efforts to improve the welfare of the community through the pace of economic growth. Thepurpose of this study is to determine the level of effectiveness and the factors that influence it. To measurethe level of effectiveness, researchers use three measures of effectiveness according to Ducan, who isquoted by Richard M. Steers in his book "Organizational Effectiveness" (2005), namely the level ofachievement of objectives, integration, and adaptation to the Effectiveness of the Implementation of RuralDevelopment Programs in Kauneran 1 Village, Sonder District. Researchers strive to be able to observeand analyze the development progress that has been planned. Among them by observing based on theresults of interviews of 15 informants who are the village government, community figures, religiousleaders, and the surrounding community. Based on the results of the study, it can be seen that with thedevelopment of the right target, it has increased the pace of the economy in the local community.Keywords : Effectiveness, Rural Development.
EFEKTIVITAS PELAKSANAAN PROGRAM AYO NABUNG SAMPAH DALAM MENJAGA DAN MEMELIHARA KEBERSIHAN LINGKUNGAN DI KECAMATAN MAESA KOTA BITUNG PUTRI, AYUNDA; LENGKONG, FLORENCE DAICY; LONDA, VERY
JURNAL ADMINISTRASI PUBLIK Vol 4, No 64 (2018)
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The aims of this research is to examine the effectiveness of implementation AyoNabung Sampah program in maintaining environmental cleanliness in the subdistrict of Maesathe city of Bitung. This research use descriptive qualitative approach with theory of effectivenessby Sondang Siagian (2000). The informants of this research are the parties involved in theimplementation of the Ayo Nabung Sampah program in Maesa subdistrict. The collectiontechniques used interviews and documentation and the data analyzed can be done by datareduction, data presentation, and resulting the conclution of the data. The results showed thatthe Ayo Nabung Sampah program already operating effectively enough. It can be seen from theclarity of objectives to be achieved, goal achievement strategy, analysis process and the steadypolicy formulation, good planning, preparation of appropriate programs, and the availability ofinfrastructure. However, there are still two imdicator are didn’t optimal, that is goalachievement strategy, the strategies used in this case are socialization and promotion, thesocialization and promotion carried out are not optimal because the mindset and behavior of thesociety are not able tp be changed. the socialization and promotion carried out are not optimal isalso impact on not understanding the society and also external parties regarding the purpose ofthis program. And the second indicator is the availability of infrastructure in Kekenturan SatuUrban village are still did’t optimal.Keywords: Effectiveness, Ayo Nabung Sampah program
IMPLEMENTASI KEBIJAKAN PEMERATAAN MUTU PENDIDIKAN DI KECAMATAN PAMONA BARAT KABUPATEN POSO MBAE, AGHNES TRESYA; OGOTAN, MARTHA; PALAR, NOVIE ANDERS
JURNAL ADMINISTRASI PUBLIK Vol 4, No 64 (2018)
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Based on Law No. 20 of 2003 concerning the National Education System, article 5 paragraph (1) statesthat "Every citizen has the same right to obtain quality education", and article 11, paragraph (1) states"Government and Regional Government must provide services and facilities and guarantee theimplementation of quality education for every citizen without discrimination. Basically Education aims toeducate the life of the nation and improve human resources that are good and smart. In addition,education is expected to be able to improve the quality of life and can produce educated people who havefaith, noble character, knowledge, skill, personality and responsibility. as mandated by the 1945Constitution which requires the government to be responsible in educating the life of the nation andcreating general welfare. This study uses a qualitative method adapted to the title and problem, thepurpose of this study is to find out how policy implementation in this case the quality distribution ofeducation in West Pamona District, Poso Regency, Central Sulawesi Province.Keywords: Policy Implementation, Quality and Education Equity.

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