TAMPI, GUSTAAF BUDI
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PROFESIONALISME APARATUR SIPIL NEGARA DALAM PENYELENGGARAAN PELAYANAN PUBLIK DI KANTOR KECAMATAN SINGKIL KOTA MANADO SANGKALA, ABDUL AZIS; LENGKONG, FLORENCE DAICY; TAMPI, GUSTAAF BUDI
JURNAL ADMINISTRASI PUBLIK Vol 4, No 64 (2018)
Publisher : Sam Ratulangi University

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Tujuan penelitian adalah untuk mengetahui bagaimana profesionalisme ASN dalampenyelenggaraan pelayanan public di Kecamatan Singkil Kota Manado. Penelitian ini menggunakanmetode pendekatan kuantitatif. Informan penelitiana adalah Camat, Sekretaris Kecamatan, para KepalaSeksi/Sub bagian dan Staf Kantor Camat Singkil, serta warga masyarakat penerima pelayanan,seluruhnya sebanyak 11 orang informan. Pengumpulan data menggunakan pedoman wawancara,sedangkan teknik analisis yang digunakan adalah analisis model interaktif dari Miles dan Hubernan.Berdasarkan hasil analisa data ditarik kesimpulan : (1) Profesionalisme aparatur dalam pelayanan publikdi kantor Kecamatan Singkil menurut persepsi ASN/PNS (penyelenggara pelayanan) sudah terwujuddengan baik dilihat dari semua dimensi/indikator yang dipakai yaitu : equlity, equity, loyality,responsibility, optimism, courage dan fairness. Namun menurut persepsi masyarakat (penerimapelayanan) belum semua dimensi profesionalisme tersebut terwujud dengan baik/maksimal dalampenyelenggaraan pelayanan publik di Kantor Kecamatan Singkil. (2)Dimensi profesionalisme aparaturyang belum secara optimal terwujud dengan baik menurut persepsi masyarakat (penerima pelayanan)terutama adalah equlity, equlity, responsibilitydan courage. Berdasarkan hasil penelitian dapatdirekomendasikan saran : (1) Profesionalisme ASN dalam pelayanan publik perlu ditingkatkan terutamadalam dimensi/aspek equlity (perlakuan yang sama), equity (perlakuan yang adil), responsibility (tanggungjawab terhadap pekerjaan), dan courage (keberanian membuat keputusan dan tindakan dalam mengatasimasalah yang muncul). (2) Untuk meningkatkan profesionalisme dalam pelayanan publik makapengembangan kompetensi ASN perlu terus dilakukan baik pengembangan kemampuan pengetahuan,keterampilan, maupun sikap melalui pendidikan dan pelatihan.Kata Kunci: Profesionalisme, Aparatur Sipil Negara, Pelayanan Publik
PEMBERDAYAAN USAHA KECIL KOPRA DI DESA SAPA KECAMATAN TENGA KABUPATEN MINAHASA SELATAN RANTUNG, VINCENT; OGOTAN, MARTHA; TAMPI, GUSTAAF BUDI
JURNAL ADMINISTRASI PUBLIK Vol 4, No 65 (2018)
Publisher : Sam Ratulangi University

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Micro Enterprises Based on Law Number 20 of 2008 concerning MSMEs (Small and Micro MediumEnterprises) are productive businesses owned by individuals and / or individual business entities that meet thecriteria of Micro Enterprises as stipulated in this Law. But there are problems of Kopra Small Business in SapaKecamata Tengah Village, South Minahasa Regency, which are unstable prices, declining prices, no capitalassistance and copra processing facilities from the local government and decreased production due to coprafarmers who are reluctant to produce copra because copra prices have not in accordance with the cost of living.To measure the success of copra research empowerment using the concept according to Edi Suharto, namely:Possibility, Strengthening, Protection, Improvement, and Maintenance. This study uses a qualitative method. Theinformants in this study were seven people. Data collection techniques used were interviews, observation anddocumentation. the results of research obtained in the copra business empowerment in the village of Sapa aredone individually and on a household scale. Empowerment of the copra business in Sapa Village has receivedless attention from the government that there is no capital assistance and tools to support copra work directlyfrom the government. It is not yet apparent that the village government's efforts to voice the aspirations of coprafarmers and entrepreneurs. The hope of the researchers is that the Sapa Village government to innovate propeoplepolicies and programs such as being actively involved in copra business empowerment in Sapa Village sothat copra can be developed into food, cosmetics and ingredients and oils such as Virgin coconut oil. the Sapavillage government must dare to convey the aspirations of the copra farmer groups to the district level and theremust be concrete actions from the government to provide capital and empowerment of copra into other derivativeproducts. The need for economic institutions, such as village savings and loan cooperatives and theimplementation of BUMDES must touch on every farmer group and copra businessman in Sapa Village.Keywords: Empowerment, of Society, Small Businesses.
IMPLEMENTASI KEBIJAKAN PELIMPAHAN WEWENANG BUPATI KEPADA CAMAT DI KANTOR KECAMATAN KAWANGKOAN UTARA KABUPATEN MINAHASA Kalangi, Pingkan; Tampi, Gustaaf Budi; Londa, Very Yohanis
JURNAL ADMINISTRASI PUBLIK Vol 3, No 046 (2017)
Publisher : Sam Ratulangi University

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AbstrakSebagai perangkat daerah, camat mendapatkan pelimpahan kewenangan daribupati/walikota yang bermakna untuk urusan pelayanan masyarakat. Selain itu kecamatan jugaakan mengemban penyelenggaraan tugas-tugas umum pemerintahan. Camat melaksanakankewenangan pemerintahan yang dilimpahkan oleh Bupati/Walikota untuk menangani sebagianurusan otonomi daerah, meliputi aspek : perizinan, rekomendasi, koordinasi, pembinaan,pengawasan, fasilitasi, penetapan, dan penyelenggaraan. Peraturan Daerah Kabupaten MinahasaNomor 5 Tahun 2008 tentang Organisasi dan Tata Kerja Pemerintah Kecamatan dan PemerintahKelurahan menetapkan tugas pokok dan fungsi pemerintah kecamatan yang diantaranya yaitutentang pelimpahan wewenang bupati kepada camat. Dengan demikian maka peneliti inginmengetahui bagaimana implementasi pelimpahan wewenang dari bupati kepada camat terutamamengenai pembinaan yang akan dilihat dari model implementasi kebijakan yang di kemukakanoleh G. Shabbir Cheema dan Dennis A. Rondinelli yang mempunyai indikator yaitu kondisilingkungan, hubungan antar organisasi, sumber daya organisasi, dan karakteristik dan kemampuanagen pelaksana. Tujuan dalam penulisan ini terbagi menjadi dua yaitu untuk memenuhi syaratyang di perlukan guna meraih gelar sarjana dan tujuan lainnya yaitu untuk mengetahuipermasalahan yang diangkat dalam skripsi ini.Penelitian ini merupakan penelitian deskriptif dengan pendekatan kualitatif. Teknik analisadata yang digunakan adalah teknik analisa data model Miles & Huberman yaitu data reduction,data display dan conclusion drawing/verification. Berdasarkan hasil penelitian diperoleh bahwacamat dalam melaksanakan tugasnya dalam membina staf / pegawai belum maksimal dikarenakankualitas staf / pegawai yang belum mencukupi, fasilitas penunjang yang tidak memadai, dilihatdari kondisi lingkungan yaitu masih ada staf/ pegawai dan pimpinan yang tidak mempunyaihubungan yang baik, dan belum maksimalnya pengawasan yang diberikan oleh pemerintah daerah.Karena itu, penulis menyarankan camat harus lebih aktif memantau apakah pembinaan yang telahdiberikan sudah dilaksanakan dengan baik, perlu lagi menambah fasilitas penunjang, danpimpinan harus lebih memperhatikan kondisi dari staf / pegawai yang ada.Kata kunci : Implementasi, kebijakan pelimpahan wewenang.
Partisipasi Masyarakat Dalam Membayar Pajak Bumi dan Bangunan Di Kelurahan Tempinp Kecamatan Mestong Kabupaten Muaro Jambi Kota Jambi Pasaribu, Putri Ida; Tampi, Gustaaf Budi; Pombengi, Jericho
JURNAL ADMINISTRASI PUBLIK Vol 3, No 046 (2017)
Publisher : Sam Ratulangi University

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Penelitian ini bertujuan untuk mengetahui penyebab masih kurangnya partisipasi masyarakat dalam membayar Pajak Bumi dan Bangunan di Kelurahan Tempino Kecamatan Mestong Kabupaten Muaro Jambi Kota Jambi.Pendekatan ini menggunakan pendekatan kualitatif, jenis penelitian ini adalah penelitian deskriptif, teknik pengumpulan data dalam penelitian ini menggunakan observasi, wawancara dan dokumentasi, dan teknik analisis data yang digunakan dalam penelitian ini adalah teknik Reduksi data, Penyajian data, dan Verifikasi data / penarikan kesimpulan.Dari hasil penelitian menunjukkan bahwa partisipasi masyarakat wajib pajak dalam membayar Pajak Bumi dan Bangunan di Kelurahan Tempino belum optimal. faktor yang menghambat dalam membayar pajak bumi dan bangunan adalah kurangnya partisipasi wajib pajak dimana tidak sadar akan kewajibannya untuk membayar pajak yang menyebabkan pembayaran pajak ini tidak berjalan dengan efektif. Wajib pajak harus meningkatkan kesadaran dalam membayar Pajak Bumi dan Bangunan Karena, dengan membayar pajak dengan rutin wajib pajak berpartisipasi dalam pembangunan daerahnya khususnya untuk Kota Jambi.Partisipasi masyarakat dalam membayar Pajak Bumi dan Bangunan di Kelurahan Tempino belum baik karena tingkat komunikasi, sikap petugas Pajak Bumi dan Bangunan, kesadaran, pendidikan, dan tanggung jawab belum optimal.Kata Kunci : Partisipasi Masyarakat. Pajak Bumi dan Bangunan
PERSEPSI MASYARAKAT TENTANG JASA TRANSPORTASI BERBASIS APLIKASI ONLINE DI KOTA MANADO (STUDI KASUS DI PT. GO-JEK) MANUEKE, MANUELA; TAMPI, GUSTAAF BUDI; LONDA, VERY
JURNAL ADMINISTRASI PUBLIK Vol 4, No 51 (2018)
Publisher : Sam Ratulangi University

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Transportation is a very important field in the life of Indonesian society, considering the needs ofthe Indonesian community will be very high. Today the field of transportation in Indonesia is beingintensified with the emergence of transport-based applications or commonly referred to as online transport.Online transport is a transportation that utilizes the application as a media order to facilitate consumers interms of fulfilment of transportation needs. In 2011, standing online transportation company that until nowmuch talked about, that is Gojek. PT Gojek Indonesia is a private company based technology serviceprovider partnered with motorcycle riders in several cities in Indonesia, including Jakarta, Bogor, Bekasi,Bandung, Bali, Surabaya, and Manado. Management systems and operational mockery is to integratemodern start-up technology. Every driver using Android and GPS handphone with always-activeapplication, when customers order services through a gojek application, in a 3 km radius position, the callwill vibrate the connected driver phone until at last the reservation is fulfilled. Today, the ease offered byPT. Gojek Indonesia in meeting transportation needs has had a significant impact in some areas ofIndonesia. Some of the positive effects that gojek is given to the community is the cost of transportation thattends to be efficient, travel time is easy and participal, security is maintained when a passenger and get apolite service. The positive effects are highly appreciated by the public.Keywords: Public Perception, Transportation Service, Online Applications
PARTISIPASI MASYARAKAT DALAM PEMBANGUNAN DI DESA TUMOKANG BARU KECAMATAN DUMOGA UTARA KABUPATEN BOLAANG MONGONDOW Ayu Andriani, Ni Made; Rares, Joyce Jacinta; Tampi, Gustaaf Budi
JURNAL ADMINISTRASI PUBLIK Vol 3, No 046 (2017)
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Summary: In act no 16 of 2014 explained that the construction of the village aims to improve the welfareof the village community and quality of life of mankind as well as pverty reduction through the fulfillment of basic needs, development of facilities and infrastructure of village, the development potential of the local economy as well as the utilization of natural resources and the environment in a sustainable way.The study uses qualitative methods. The informant is a government research village ( village chif), the village secretary, chairman of the BPD, head of community affairs and the village. The total number of informant there were as many as 10 people. Data collection with interview techniques, documentation, literature studies. While data analysis using descriptive analysis techniques of maleong.Based of the result of the research can be drawn the conclusion of participation in development in the village celebrated by Tumokang New Sub Regency North Bolaang Mongondow Dumoga, not to the maximum because of the willingness and ability of communities that are low and also human resourch community that is still underdeveloped because of the level of education of the community who only completed up to elementary level.Shove off the research results then put forth suggestions: (a) the government of the village is espected opportunities to the public to cntruction of the village (b) to move the willingness of the community to participate in development programs need to be held by the government’s own efforts in the delivery of information development (c)foster community awareness to participate, to socialize as well as cooperation from the government in order to make them aware of the meaning of their participation.Keywords: participation, the development of the village.
FUNGSI MONITORING KEPALA DINAS PADA PENERAPAN STANDAR PELAYANAN MINIMAL DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN MINAHASA UTARA KAWUNG, VANESA WASTI THALIA; Posumah, Johnny Hanny; Tampi, Gustaaf Budi
JURNAL ADMINISTRASI PUBLIK Vol 3, No 046 (2017)
Publisher : Sam Ratulangi University

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Abstract : A service standards needs to be monitored in its implementation, and the monitoringfunction can find quickly, so that a mechanism for resolving and setting up a mechanism for preventioncan be developed. Study aims to explain the monitoring function of the head department on the aplicationof minimum service standards in the department population and civil registration in north minahasa. Basedon the results and discussion of this research concluded, has not done well seen in the four functionsmonitoring is compliance, auditing, accounting, and explanation. Needed public awareness for orderlypopulation administration and leadership must be more active in monitoring the course of service and theseriousness of the goverment to create a strategy.This research uses qualitative research methods, descriptive. informant research by as much as 10(ten) informant: 1 person head of Department, 1 Secretary, 1 head of the sub. the General section and thestaffing, 5 civil State apparatus, 2 people community. data collection techniques used i.e., interviewtechniques, techniques of observation/observation, and technical documentation. data analysis techniquesused, namely the reduction of data, data presentation, and conclusion.Key words : Monitoring Function, Minimum Service Standards
EFEKTIVITAS PENGELOLAAN DANA DESA DI DESA KALINAUN KECAMATAN LIKUPANG TIMUR KABUPATEN MINAHASA UTARA KAWOWODE, OLIVIA; TAMPI, GUSTAAF BUDI; LONDA, VERY
JURNAL ADMINISTRASI PUBLIK Vol 4, No 55 (2018)
Publisher : Sam Ratulangi University

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Abstract: The realization of village funds is a follow-up to the government's program of building Indonesiafrom the periphery by strengthening the regions and villages within the framework of the Unitary State of theRepublic of Indonesia aimed at improving the welfare and equity of development through improving publicservices, promoting the economy, overcoming the inter-village development gap and strengthening thecommunity as subject of development. The purpose of this study is to determine the extent of effectiveness ofvillage fund management in Kalinaun Village, East Likupang District, North Minahasa District. This researchis a descriptive research with qualitative approach. Technique of collecting data in this research is usingobservation method that is direct observation to research location and do interview and documentation. Thefocus of research is the achievement of goals, integration and adaptation. Based on the results of the research,the effectiveness of the management of village funds in Kalinaun Village, East Likupang District, NorthMinahasa Regency, can not be said to be effective because the development done by the government still findssome problems and the development is not done evenly, making social jealousy among the community. TheKalinaun Village Government is also inconsistent with what it deliberates so that people are reluctant to worktogether.Keywords: Effectiveness of Village Fund Management.
Implementasi Kebijakan Retribusi Pasar Bersehati Kecamatan Wenang Kota Manado. Tilolango, Indra; Tampi, Gustaaf Budi; Kolondam, Helly
JURNAL ADMINISTRASI PUBLIK Vol 3, No 046 (2017)
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Abstract: this research aims to know the implementation of the policyof retributionMarket Bersehati Subdistrict Detention Manado city. Thisstudy uses qualitative methods with selected informants consisted of Director of PD. The market townof Manado, head of Retribution PD. Manado City Market, Bersehati Market,Officer Coordinator/Billers Levy Bersehati Market, and Traders in the market Bersehati. Datacollection techniques used are interviews, observation and documentation. Qualitative datawereanalyzed with descriptive narrative supported by primary and secondary data.The results showed thatthe implementation of policies related Market levy Bersehati sub-district of Manado City Detention hasshown a fairly good results, in terms ofattitude, and the compliance officer in carrying out the policy. Thiscan be seen on the Apparatus involved in the implementation of the Bersehati sub-districtof Markets ballot levy arbitrary arrest city that transparency in carrying out the tasks and always refers tothe existing regulations. In addition the adequacy of manpower is already implementing a policy that is goodwith officers and employees of the PD marketManado city that exists in the market Bersehati. Similarly, thedecisions taken in case of problems or constraints in implementation is always good for the commongoodparty PD. Manado City Market or user community market. However for the benefit of employees andresponse against complaint merchants still showed a less good results. Similarly, the strategies used are alljust communication and sosialisai without any action even though the degree of change that's been good tobe achieved, namely repair and upgrading of infrastructure and quality of service. So consequently thetraders became feel aggrieved.Keywords: Implementation Of Policy, Market Levy
PENGARUH GAYA KEPEMIMPINAN LURAH TERHADAP KEPUASAN KERJA APARAT KELURAHAN BAHU KECAMATAN MALALAYANG KOTA MANADO ., YULIYANTI; RORONG, ARIE JUNUS; TAMPI, GUSTAAF BUDI
JURNAL ADMINISTRASI PUBLIK Vol 4, No 61 (2018)
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Leadership style of boss can influence the success of employees in achievement. In other words,leadership style of boss can influence on job satisfaction of employees in an organization. Be purpose ofresearcher who want to achieve in this research is to know how big influence of leadership style of lurah tojob satisfaction of kelurahan Bahu Kecamatan Malalayang Kota Manado. The method used in this researchis quantitative method, with correlation and regression approach. In this research, the variables used arethe leadership style of lurah as independent / independent variable while the job satisfaction of the apparatusas dependent variable. So the sample in this research is all apparatus of Sub-District of Bahu KecamatanMalalayang Manado City amounting to 15 people. The result of this research is Head of Lurah Leadershipstyle have negative effect to the Satisfaction of Sub-District Officer of Sub-District of Malalayang City ofManado which is shown by regression equation Ŷ = 27.513 - 0.058X + e and hypothesis test with t-test thatimplies that value (-0.211) less than ttab value (1.771) at error level of 5% and dk = 13 for acceptance of theHo and the rejection of HA. Besar influence is shown by the coefficient of determination of 0.003 whichcontains the meaning of 0.03%Keywords: Lurah Leadership Style, Job Satisfaction Apparatus