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INDONESIA
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Published by Universitas Brawijaya
ISSN : -     EISSN : -     DOI : -
Core Subject : Science, Education, Engineering,
Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering
Jurnal Pengembangan Teknlogi Informasi dan Ilmu Komputer (J-PTIIK) Universitas Brawijaya merupakan jurnal keilmuan dibidang komputer yang memuat tulisan ilmiah hasil dari penelitian mahasiswa-mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya. Jurnal ini diharapkan dapat mengembangkan penelitian dan memberikan kontribusi yang berarti untuk meningkatkan sumber daya penelitian dalam Teknologi Informasi dan Ilmu Komputer.
Arjuna Subject : -
Articles 82 Documents
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Search results for , issue "Vol 5 No 6 (2021): Juni 2021" : 82 Documents clear
Analisis Sentimen pada Ulasan Aplikasi Mobile JKN Menggunakan Metode Maximum Entropy dan Seleksi Fitur Gini Index Text Muhammad Mauludin Rohman; Indriati Indriati; Sigit Adinugroho
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 6 (2021): Juni 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Mobile JKN application is a form of BPJS Kesehatan's commitment in providing services and ease of access for BPJS Kesehatan users. BPJS Kesehatan in organizing the health insurance program since 2014, can be assessed how the people of Indonesia make use of health insurance implementation facilities through the JKN Mobile application based on user reviews of the application. Sentiment analysis needs to be done to analyze reviews provided by app user. This study used the Maximum Entropy classification method coupled with the Gini Index Text for feature selection. Sentiment analysis consists of data collection process, text preprocessing, word weighting with raw tf, followed by feature selection using Gini Index Text, then classification using Maximum Entropy with features obtained from the previous feature selection. The results of this study are that the best accuracy value is obtained when using the number of features or threshold of 80%, with a value of evaluation as an accuracy of 85,36%, a precision of 92,18%, a recall of 75,59%, and f-measure of 82,85%.
Analisis Pengalaman Pengguna (User Experience) Aplikasi PRUforce menggunakan Metode Usability Testing dan User Experience Questionnaire (UEQ) (Studi Kasus pada PT Prudential Life Assurance) Malik Fajar; Fatwa Ramdani; Diah Priharsari
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 5 No 6 (2021): Juni 2021
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PT PRUDENTIAL LIFE ASSURANCE launches a PRUforce application for marketers. In providing services, marketers use application-based information technology. Prudential staff encountered interface problems when using PRUforce. The usability testing method and user experience questionnaire (UEQ) are the methods used in research by researchers. The steps in compiling the research started from literature studies, data collection and processing sessions, discussed analysis results sessions and conclusions and suggestions. There were 5 PRUforce users who were then performed usability testing. The test provides a value in terms of the effectiveness aspect with a value of 100% which indicates that the user can complete the task, in terms of efficiency it is obtained a value of 0.01 goals / second which means the level of speed of the user in completing the task and in terms of satisfaction in the value range of 60% -65% which indicates the level PRUforce application user satisfaction. Furthermore, the UEQ questionnaire was distributed to 30 respondents to test the user experience and a score with an average of 2.37 which was produced in terms of perspicuity, attractiveness, dependability, stimulation, efficiency and novelty aspects, which showed that the PRUforce application tended to evaluate the assessment towards good / positive direction according to user experience.

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