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Ekspektra : Jurnal Bisnis dan Manajemen Universitas Dr. Soetomo JL. Semolowaru No. 84 Surabaya, Jawa Timur Telp. (031) 5926116 Fax. (031) 59338935
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Ekspektra: Jurnal Bisnis & Manajemen
Published by Universitas Dr. Soetomo Surabaya
ISSN : 25496972     EISSN : 25493604     DOI : https://doi.org/10.25139/ekt.v6i2
Core Subject : Economy, Education,
Economics, Econometrics & Finance Other
Ekspektra: Journal of Business & Management (P-ISSN=2549-3604; E-ISSN=2549-6972) is a scientific peer-reviewed journal published by the Management Program for Economics and Business Faculty at Dr Soetomo University, Indonesia, in collaboration with Insan Doktor Ekonomi Indonesia, a professional organization of doctoral staff in the Indonesian economy. The journal aims to provide a platform for the dissemination of original and high-quality research in various fields of economics and business. Ekspektra invites scholarly articles in the field of management science, encompassing areas such as marketing, finance, human resources, MSMEs, and business. The journal is published twice a year, in February and August. With a rigorous peer-review process, Eksktra strives to ensure publication of relevant and impactful research that contributes to scientific discussion and advances knowledge.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen
Articles 14 Documents
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Search results for , issue "Vol 2, No 2 (2018)" : 14 Documents clear
Tingkat Churn Tabungan Pada Industri Perbankan Sunjaya, Ma'mun Insan
Ekspektra : Jurnal Bisnis dan Manajemen Vol 2, No 2 (2018)
Publisher : Universitas Dr. Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (364.914 KB) | DOI: 10.25139/ekt.v2i2.1101

Abstract

Abstrak            Penelitian ini ditujukan untuk mengetahui dan menganalisa faktor-faktor yang mempengaruhi perilaku beralihnya nasabah tabungan Britama ke tabungan bank lain. Analisis regresi linier berganda digunakan untuk menguji lima variabel bebas yaitu reputasi bank, kualitas layanan bank, daya tarik iklan bank, harga dan involuntary switching terhadap customer churn. Data penelitian berasal dari 100 responden eks nasabah Britama yang tinggal di wilayah Greater Jakarta (Jakarta, Bogor, Depok, Tangerang dan Bekasi). Hasil penelitian menunjukkan bahwa reputasi bank, kualitas layanan bank, daya tarik iklan bank dan harga berpengaruh signifikan secara negatif, sedangkan involuntary switching berpengaruh signifikan secara positif terhadap tingkat churn tabungan Britama. Reputasi bank, kualitas layanan bank, daya tarik iklan bank dan harga akan menghambat terjadinya peralihan nasabah dan meminimalisir tingkat churn tabungan. Sebaliknya, involuntary switching justru akan mendukung beralihnya nasabah dan meningkatkan churn tabungan.CHURN LEVEL OF SAVINGS IN THE BANKING INDUSTRYAbstract            This study aims to determine and analyze the factors that influence customer switching behavior of Britama savings to other bank savings. Multiple linear regression analysis will be used to examine the independent variables such as bank reputation, bank service quality, attractiveness of bank advertisement, price and involuntary switching that influence customer churn. The data of this research were obtained from 100 respondents of former Britama that live in Greater Jakarta area (Jakarta, Bogor, Depok, Tangerang and Bekasi). The result shows that bank reputation, bank service quality, attractiveness of bank advertisement have significant influence negatively, while involuntary switching positively significant influence to Britama savings churn. Bank reputation, bank service quality, attractiveness of bank advertisement and price will prevent the customer switching behavior and minimize customer churn. Instead, involuntary switching will support the customer switching behavior and increase savings churn.
Budaya Organisasi dan Kinerja Karyawan: Perspektif Ekonomi Islam Rachmanu, Edvian Ditya; Ridlwan, Ahmad Ajib
Ekspektra : Jurnal Bisnis dan Manajemen Vol 2, No 2 (2018)
Publisher : Universitas Dr. Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (266.865 KB) | DOI: 10.25139/ekt.v2i2.1222

Abstract

AbstrakSebuah perusahaan berdiri karena mempunyai target, visi dan misi yang ingin dicapai. Selain bersaing pada kualitas produk, perusahaan wajib mengawasi SDM yang terkait dengan pola perilaku, sikap, kebiasaan yang dapat bermanfaat untuk memperkuat kinerja di perusahaan. Penelitian ini bertujuan mengetahui apakah terdapat hubungan antara Budaya organisasi dengan kinerja karyawan pada Bunker Rabbani Pucang Surabaya. Penelitian ini adalah penelitian dengan metode kuantitatif dengan analisis data korelasi rank-spearman. Hasil riset yang dilakukan dengan variabel budaya organisasi dengan indikator inovatif mengambil risiko, memperhatikan detail, orientasi team, agressivitas, bertanggung jawab, bekerja merupakan ibadah, bekerja  azas manfaat dan maslahat,  bekerja  penuh yakin dan optimistis, memperhatikan halal dan haram, dan bersikap tawadzun melalui teknik sampling jenuh dan menggunakan penyebaran kuisioner dapat disimpulkan bahwa budaya organisasi mempunyai hubungan yang signifikan atas kinerja karyawan pada Bunker Rabbani Pucang Surabaya.Organizational Culture and Employee Performance:An Islamic Economic PerspectiveAbstract            A company stands because it has the target, vision and mission to be achieved. In addition to competing on product quality, companies must monitor HR related to behavior patterns, attitudes, and habits that can be useful to strengthen performance in the company. This study aims to determine whether there is a relationship between organizational culture and employee performance in the Rabbani Pucang Bunker Surabaya. This research is quantitative research using rank-spearman correlation data analysis. The results of research conducted with organizational culture variables with innovative indicators of taking risks, paying attention to details, team orientation, aggressiveness, responsibility, work is worship, working principles of benefit and benefit, working full of confidence and optimism, paying attention to halal and haram, and being tawadzun through Saturated sampling techniques and using questionnaires can be concluded that organizational culture has a significant relationship to employee performance in the Pucang Surabaya Rabbani Bunker
Sudahkah UKM Cor Kuningan Mengimplementasikan Keputusan Operasional? Marlena, Novi
Ekspektra : Jurnal Bisnis dan Manajemen Vol 2, No 2 (2018)
Publisher : Universitas Dr. Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (332.676 KB) | DOI: 10.25139/ekt.v2i2.1224

Abstract

AbstrakKeputusan manajemen operasional banyak dibahas pada industri besar, tetapi seringkali terabaikan untuk usaha kecil. Obyek penelitian adalah UKM Whisnu yang bergerak dibidang kerajinan tangan yaitu cor kuningan. Meskipun dalam proses operasional UKM Whisnu masih menggunakan peralatan manual dan proses produksi memiliki ketergantungan yang tinggi dari kreativitas karyawan, produk handmade cor kuningan UKM Whisnu memiliki permintaan yang cukup tinggi setiap bulannya. Jenis penelitian ini adalah eksploratif dengan pendekatan kualitatif. Teknik yang digunakan untuk mengumpulkan data menggunakan observasi dan wawancara secara langsung dengan pemilik UKM Whisnu. Teknik analisis data penelitian terdiri dari empat tahapan yaitu pengumpulan data, reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian sepuluh keputusan operasional yang sudah dijalankan oleh pemilik UKM selaku manajer operasional berkaitan dengan perancansgan produk, pengelolan kualitas, perancangan proses, perancangan kapasitas, strategi lokasi, strategi tata letak, perancangan sumber daya manusia dan perancangan pekerjaan, pengelolaan rantai pasokan, pengeloaan persediaan dan perencanaan kebutuhan bahan baku, dan pemeliharaan. Have Already The Cor Of UKM Kuningan Implementing Operational Decisions? Abstract      Operational management decisions are mostly discussed in large industries, but are often overlooked for small businesses. The object of the research is SME Whisnu which is engaged in handicraft ie brass cast. Although in SME Whisnu's operational process still using manual equipment and production process has high dependence of employee creativity, SME Whisnu brass handmade products have high demand every month. This type of research is explorative with a qualitative approach. Techniques used to collect using observations and interviews directly with the owner of SME Whisnu. Technique of research data analysis consist of four stages that is data collection, data reduction, data presentation, and conclusion. The results of the ten operational decisions conducted by the owners of SMEs as operational managers related to product design, quality management, process design, capacity design, location strategy, layout strategy, human resource design and job design, supply chain management, inventory management and raw material requirements planning, and maintenance.
A Transformational Leadership, It’s Implication on Employee Performance through Organizational Culture and Motivation Lutfi, Mohammad; siswanto, siswanto
Ekspektra : Jurnal Bisnis dan Manajemen Vol 2, No 2 (2018)
Publisher : Universitas Dr. Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (283.135 KB) | DOI: 10.25139/ekt.v2i2.1226

Abstract

Kepemimpinan Transformasional, Implikasi Terhadap Kinerja Karyawan Melalui Budaya Organisasi Dan Motivasi AbstrakKinerja karyawan ditentukan kepemimpinan dalam organisasi. Salah satu kepemimpinan yang dapat mendorong kinerja karyawan adalah kepemimpinan transformasional. Tujuan penelitian ini untuk menganalisis pengaruh kepemimpinan transformasional terhadap kinerja karyawan melalui variabel budaya organisasi dan motivasi. Jumlah sampel dalam penelitian sebanyak 77 orang. Teknik pengumpulan data menggunakan kuesioner. Analisis data menggunakanpath analysis. Hasil penelitian menunjukkan kepemimpinan transformasional tidak berpengaruh terhadap kinerja karyawan secara langsung. Kepemimpinan transformasional berpengaruh terhadap kinerja karyawan secara tidak langsung melalui variabel motivasi. Sedangkan, kepemimpinan transformasional tidak berpengaruh terhadap terhadap kinerja karyawan melalui variabel budaya organisasi. Hasil penelitian memiliki implikasi manajerial, yakni untuk meningkatkan kinerja karyawan perlu mengoptimalkan peran kepemimpinan yang mendorong motivasi kerja karyawan. A Transformational Leadership, It’s Implication on Employee Performance through Organizational Culture and MotivationAbstractThe employee performance is determined by a leadership in an organization. One of leadership that can increase the employee performance is a transformational leadership. The purpose of this study is to analyze the influence of transformational leadership on employee performance by organizational culture and motivation variables. The total samples in this study is 77 persons. The technique of data collecting uses questionnaire. The data analysis uses path analysis. The result of this study shows that the transformational leadership does not influence directly the employee performance. The transformational leadership influences indirectly the employee performance through motivation. Whereas, the transformational leadership does not influence the employee performance by organizational cultural variable. The result of the study has managerial implication, that is for improving the employee performance it necessarily optimizes the leadership role for forcing the working motivation of employees.

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