Ekspektra: Jurnal Bisnis & Manajemen
Ekspektra: Journal of Business & Management (P-ISSN=2549-3604; E-ISSN=2549-6972) is a scientific peer-reviewed journal published by the Management Program for Economics and Business Faculty at Dr Soetomo University, Indonesia, in collaboration with Insan Doktor Ekonomi Indonesia, a professional organization of doctoral staff in the Indonesian economy. The journal aims to provide a platform for the dissemination of original and high-quality research in various fields of economics and business. Ekspektra invites scholarly articles in the field of management science, encompassing areas such as marketing, finance, human resources, MSMEs, and business. The journal is published twice a year, in February and August. With a rigorous peer-review process, Eksktra strives to ensure publication of relevant and impactful research that contributes to scientific discussion and advances knowledge.
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Stock Liquidity and Stock Return
Violita, Cynthia Eka
Ekspektra : Jurnal Bisnis dan Manajemen Vol 3, No 2 (2019)
Publisher : Universitas Dr. Soetomo
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DOI: 10.25139/ekt.v3i2.2047
This study aims to examine and analyze the effect of stock liquidity on stock returns on manufacturing companies listed on the Indonesia Stock Exchange. This study uses two control variables namely size and age and the study period from 2013 to 2017. The type of research used is quantitative, while the sample of this study are all manufacturing companies listed on the Indonesia Stock Exchange from 2013 to 2017. The method of determining the sample used is used is purposive sampling. The procedure of data collection in this research is the documentation method. The intended documentation method is collecting secondary data from the company's financial statements. Data analysis techniques used in this study were multiple linear regression, t test, and the coefficient of determination. The results showed that stock liquidity had a positive and significant effect on stock returns. While growth opportunity have a significant positive effect on stock returns.
BUYING EXPERIENCE: THE IMPACT OF TRUST AND SATISFACTION OF GRAB FOOD CUSTOMERS IN SURABAYA
Iristian, Jovi;
Irdiana, Sukma
Ekspektra : Jurnal Bisnis dan Manajemen Vol 3, No 2 (2019)
Publisher : Universitas Dr. Soetomo
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DOI: 10.25139/ekt.v3i2.1844
This study aims to determine and explain the influence of buying experience on customer trust and customer satisfaction in Grab Food customers in Surabaya. The selection of the location of this study considered that the customers who usually bought food using Grab Food were customers whose market segments were in the big city community. The exogenous variables in this study were buying experience, while the endogenous variables were trust and customer satisfaction. The type of research used was explanatory research. The sample were 140 respondents with a sampling technique using purpose sampling. The data collection method used a questionnaire. The validity test and reliability test were used to test the instrument. The result of testing the instrument indicated that the entire instrument was valid and reliable. Data analysis used descriptive analysis and path analysis. The results of this study indicated that buying experience had a significant effect on trust with the contribution of 26.9%. Buying experience had a significant effect on customer satisfaction with a contribution of 22.1%, and trust had a significant effect on customer satisfaction with a contribution of 17.1%.This study aims to determine and explain the influence of buying experience on customer trust and customer satisfaction in Grab Food customers in Surabaya. The selection of the location of this study considered that the customers who usually bought food using Grab Food were customers whose market segments were in the big city community. The exogenous variables in this study were buying experience, while the endogenous variables were trust and customer satisfaction. The type of research used was explanatory research. The sample were 140 respondents with a sampling technique using purpose sampling. The data collection method used a questionnaire. The validity test and reliability test were used to test the instrument. The result of testing the instrument indicated that the entire instrument was valid and reliable. Data analysis used descriptive analysis and path analysis. The results of this study indicated that buying experience had a significant effect on trust with the contribution of 26.9%. Buying experience had a significant effect on customer satisfaction with a contribution of 22.1%, and trust had a significant effect on customer satisfaction with a contribution of 17.1%. Keywords: Buying Experience, Trust, Customer Satisfaction
EFFECT OF QUALITY SERVICE, PRICE AND STORE ATMOSPHERE ON CUSTOMER SATISFACTION (STUDY ON CANGKIR COFFEE SHOP IN SURABAYA)
effendy, faries hizrian
Ekspektra : Jurnal Bisnis dan Manajemen Vol 3, No 2 (2019)
Publisher : Universitas Dr. Soetomo
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DOI: 10.25139/ekt.v3i2.2033
This is study aimed to investigate the effect of service quality, price and store atmosphere on customer satisfaction. The research object was Cangkir Coffee in Surabaya. The population of this study were customer of cangkir Coffee Surabaya. The sampling technique was incidental sampling technique; thus the samples were 100 customers who were unintentionally met at Cangkir Coffee Surabaya. Moreover, the analysis technique for this research data applied multiple regression models.The result of classic assumption test that were obtained from normality, multicollinearity and heteroscedasticity indicated that all variables did not contravene the specified condition. While, the result of feasibility test, the regression model that was utilized in this study was feasible. As the result of multiple determination coefficient, the variables of sevice quality, price, and store atmosphere were about 58.8%, indicating the customer satisfaction variable. Furthemore, the partial test result found that the service quality, price and store atmosphere variables had significant and positive effects on customer satisfaction.
Leverage and Real Earning Management
Nantyah, Idzal Dwi
Ekspektra : Jurnal Bisnis dan Manajemen Vol 3, No 2 (2019)
Publisher : Universitas Dr. Soetomo
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DOI: 10.25139/ekt.v3i2.2042
Every firms needs capital in carrying out its business activities, this is very related to the firm's funding decisions. This funding decision raises leverage if the firms in its operations uses a source of funds that creates a fixed burden, namely debt, with the expectation of additional benefits in the form of tax savings greater than the fixed costs that must be incurred, thereby increasing firm profits. Profit becomes very important for creditors and shareholders, because profits are used as a reference used to evaluate the condition of the company. But in practice, managers take certain actions by manipulating financial statements to mislead those who have an interest in the firm, especially the firm's performance. The purpose of this study is whether leverage affects the real earnings management by using three measurements, namely Abnormal Cash Flow, Abnormal Production Cost, Abnormal Discretionary Expenses using Multiple Linear Regression. Regression results show that leverage has a significant positive effect on abnormal cash flow, leverage has a significant negative effect on abnormal discretionary expenses, leverage has a significant negative effect on abnormal production costs.
Selection of IPM Geothermal Drilling Contractor Through a Merit Point System Using the Analytical Hierarchy Process
Effendi, Afif
Ekspektra : Jurnal Bisnis dan Manajemen Vol 3, No 2 (2019)
Publisher : Universitas Dr. Soetomo
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DOI: 10.25139/ekt.v3i2.1951
One method of evaluating the procurement is a merit point system (value system). In a merit point system price is one of the evaluation criteria, with the understanding that the more complex technical requirements and the more difficult to compare bid proposals, the lower the price weights. In general, the total value for technical bids is higher than price bids. At the auction using the merit point system, there are two main things that greatly affect the results of procurement, namely the determination of technical weighting and the price that will be used when evaluating bids and the method of weighing technical bids. When this is done correctly and appropriately, the company will get the right contractor in accordance with needs and can avoid the opportunity to commit fraud or corruption in the process of procurement. For this reason, the authors conduct research on the determination of technical weight and price as well as the method of weighting technical offerings with a case study of the selection of contracting IPM Geothermal Drilling through the Analytical Hierarchy Process (AHP) approach where the results of the study indicate that the AHP can assist the Procurement Planner to determine the technical weight and price as a reference for evaluating bids through the Merit Point System. AHP also helps the Procurement Implementer to rank technical bids during the technical evaluation. Keywords: merit point system, analytical hierarchy process, IPM Geothermal Drilling
Empowerement and Development on The North Coast of East Java
Handini, Sri
Ekspektra : Jurnal Bisnis dan Manajemen Vol 3, No 2 (2019)
Publisher : Universitas Dr. Soetomo
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DOI: 10.25139/ekt.v3i2.2117
This study aims to describe: to find out development and empowerment, obstacles in empowerment, the role of government in empowering MSMEs on the north coast of East Java, and strategies for empowering MSMEs to face the ASEAN free market. This study uses a descriptive qualitative approach. Technical data analysis is used with the Miles and Huberman model where the data analysis process is 3 periods, namely data reduction (data reduction), data display (data presentation), and verification (conclusion drawing). Triangulation is used as a data validity technique in which in this study the triangulation used is triangulation of sources. The results of the study show that: (1) the process of community development and empowerment includes (a) increased skills and independence of the community, (b) there are impacts from social, economic, and education, (2) inhibiting factors including different community characteristics and thoughts, constrained by readiness HR, people's understanding is still low. (3) the role of the government, namely by participation and involvement in community empowerment. (4) Strategies in developing coastal areas, namely the community economy.
Analysis Level of Digital Literacy of Digital Natives: How The Impact On Their Self-Regulated Learning?
Jannah, Syayyidah Maftuhatul
Ekspektra : Jurnal Bisnis dan Manajemen Vol 3, No 2 (2019)
Publisher : Universitas Dr. Soetomo
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DOI: 10.25139/ekt.v3i2.1756
This study aims to analyze the level of digital literacy of millennial generation and how it affects their abilities in their learning process (self-regulated learning). Data were obtained through an online questionnaire distributed to students at several universities in Yogyakarta. The number of questionnaires that can be processed is 100 questionnaires. Furthermore, the collected data is then analyzed using Structural Equation Modeling (SEM). The results showed that the level of digital literacy of female students could be said to be higher than that of male students. However, both male and female students have not so high scores on the dimensions of critical understanding as one dimension of digital literacy. The results of this study also show that digital literacy has a positive effect on self-regulated learning.
Analysis Level of Digital Literacy of Digital Natives: How The Impact On Their Self-Regulated Learning?
Jannah, Syayyidah Maftuhatul
Ekspektra : Jurnal Bisnis dan Manajemen Vol 3, No 2 (2019)
Publisher : Universitas Dr. Soetomo
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DOI: 10.25139/ekt.v3i2.1756
This study aims to analyze the level of digital literacy of millennial generation and how it affects their abilities in their learning process (self-regulated learning). Data were obtained through an online questionnaire distributed to students at several universities in Yogyakarta. The number of questionnaires that can be processed is 100 questionnaires. Furthermore, the collected data is then analyzed using Structural Equation Modeling (SEM). The results showed that the level of digital literacy of female students could be said to be higher than that of male students. However, both male and female students have not so high scores on the dimensions of critical understanding as one dimension of digital literacy. The results of this study also show that digital literacy has a positive effect on self-regulated learning.
BUYING EXPERIENCE: THE IMPACT OF TRUST AND SATISFACTION OF GRAB FOOD CUSTOMERS IN SURABAYA
Iristian, Jovi;
Irdiana, Sukma
Ekspektra : Jurnal Bisnis dan Manajemen Vol 3, No 2 (2019)
Publisher : Universitas Dr. Soetomo
Show Abstract
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Original Source
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Full PDF (110.552 KB)
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DOI: 10.25139/ekt.v3i2.1844
This study aims to determine and explain the influence of buying experience on customer trust and customer satisfaction in Grab Food customers in Surabaya. The selection of the location of this study considered that the customers who usually bought food using Grab Food were customers whose market segments were in the big city community. The exogenous variables in this study were buying experience, while the endogenous variables were trust and customer satisfaction. The type of research used was explanatory research. The sample were 140 respondents with a sampling technique using purpose sampling. The data collection method used a questionnaire. The validity test and reliability test were used to test the instrument. The result of testing the instrument indicated that the entire instrument was valid and reliable. Data analysis used descriptive analysis and path analysis. The results of this study indicated that buying experience had a significant effect on trust with the contribution of 26.9%. Buying experience had a significant effect on customer satisfaction with a contribution of 22.1%, and trust had a significant effect on customer satisfaction with a contribution of 17.1%.This study aims to determine and explain the influence of buying experience on customer trust and customer satisfaction in Grab Food customers in Surabaya. The selection of the location of this study considered that the customers who usually bought food using Grab Food were customers whose market segments were in the big city community. The exogenous variables in this study were buying experience, while the endogenous variables were trust and customer satisfaction. The type of research used was explanatory research. The sample were 140 respondents with a sampling technique using purpose sampling. The data collection method used a questionnaire. The validity test and reliability test were used to test the instrument. The result of testing the instrument indicated that the entire instrument was valid and reliable. Data analysis used descriptive analysis and path analysis. The results of this study indicated that buying experience had a significant effect on trust with the contribution of 26.9%. Buying experience had a significant effect on customer satisfaction with a contribution of 22.1%, and trust had a significant effect on customer satisfaction with a contribution of 17.1%. Keywords: Buying Experience, Trust, Customer Satisfaction
Selection of IPM Geothermal Drilling Contractor Through a Merit Point System Using the Analytical Hierarchy Process
Effendi, Afif
Ekspektra : Jurnal Bisnis dan Manajemen Vol 3, No 2 (2019)
Publisher : Universitas Dr. Soetomo
Show Abstract
|
Download Original
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Original Source
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Full PDF (120.37 KB)
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DOI: 10.25139/ekt.v3i2.1951
One method of evaluating the procurement is a merit point system (value system). In a merit point system price is one of the evaluation criteria, with the understanding that the more complex technical requirements and the more difficult to compare bid proposals, the lower the price weights. In general, the total value for technical bids is higher than price bids. At the auction using the merit point system, there are two main things that greatly affect the results of procurement, namely the determination of technical weighting and the price that will be used when evaluating bids and the method of weighing technical bids. When this is done correctly and appropriately, the company will get the right contractor in accordance with needs and can avoid the opportunity to commit fraud or corruption in the process of procurement. For this reason, the authors conduct research on the determination of technical weight and price as well as the method of weighting technical offerings with a case study of the selection of contracting IPM Geothermal Drilling through the Analytical Hierarchy Process (AHP) approach where the results of the study indicate that the AHP can assist the Procurement Planner to determine the technical weight and price as a reference for evaluating bids through the Merit Point System. AHP also helps the Procurement Implementer to rank technical bids during the technical evaluation. Keywords: merit point system, analytical hierarchy process, IPM Geothermal Drilling