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Dewi Nusraningrum
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International Humanities and Applied Science Journal
Published by Universitas Mercu Buana
ISSN : 10.2244     EISSN : 2622580     DOI : 10.22441/ihasj
Core Subject : Economy, Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Library & Information Science Social Sciences
International Humanities and Applied Science Journal (IHASJ), published online version, is a peer-reviewed journal published three times a year (April, August, and December) by the International Class of Universitas Mercu Buana. IHASJ is intended to be the journal for publishing articles reporting the results of research on humanities and applied science. IHASJ invites manuscripts in the humanities topics such as management, business, accounting, communication, psychology, art and design, and also applied science such as; computer science and engineering. The papers are written in English, using APA citation style and single-column layout.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 6 Documents
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Search results for , issue "VOLUME 8, ISSUE 1, 2025" : 6 Documents clear
WORKLOAD ANALYSIS AND DETERMINATION OF THE OPTIMAL NUMBER OF WORKERS ON THE OPERATOR'S PART WITH THE WORKLOAD ANALYSIS METHOD APPROACH (Case Study on UHT Department Operators at PT Indolakto Cicurug 3, Processing Ready to Drink Dairy Products) Danubratha, Nabila Yulia; Sari, Rachi Titi Ramadhani
International Humanities and Applied Science Journal VOLUME 8, ISSUE 1, 2025
Publisher : Universitas Mercu Buana

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Abstract

This study aims to analyze the workload of operators in the UHT department of PT Indolakto Cicurug 3 and determine the optimal number of workers using the Workload Analysis (WLA) method approach. The population of this study is all operators in the UHT department of PT Indolakto Cicurug 3 which totals 40 people. The research sample was selected using the purposive sampling method, with one representative from each of the five working parts (Tipper, Mixing, Sterilizer, Filling, and Packing), so that the total sample was five people. The data collection method was carried out through direct observation using the Stopwatch Time Study to measure working time, semi-structured interviews with operators and management to understand work activities and challenges faced, as well as analysis of historical data related to productivity and previous work records. The data obtained was analyzed using the Workload Analysis method, which included the calculation of standard time, allowance percentage, and data uniformity and adequacy tests to ensure the validity of the results. The results showed that there was a workload imbalance in some sections, with some stations experiencing overload (>100%), while others had lower loads (<70%). This imbalance has the potential to affect productivity and labor welfare. Based on the results of the Workload Analysis, this study recommends redistribution of labor to achieve a more optimal balance, which is expected to improve operational efficiency and overall labor welfare.Keywords : Workload Analysis, Workload, Optimal Workforce, UHT Operators, Employee Welfare.
THE INFLUENCE OF LEADERSHIP STYLE, WORK-LIFE BALANCE AND ORGANIZATIONAL CLIMATE ON EMPLOYEE PERFORMANCE AT PT. MITRA SARANA PURNAMA Hopipah, Zahroh; Affini, Dinar Nur
International Humanities and Applied Science Journal VOLUME 8, ISSUE 1, 2025
Publisher : Universitas Mercu Buana

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Abstract

Human resources are one of the important parts of an organization. Leadership style, work-life balance, and organizational climate are needed to support employees to increase productivity and complete work in accordance with company procedures. With the implementation of an effective leadership style, a maintained work-life balance, and a conducive organizational climate, the quality of human resources will further improve and have a positive impact on employee performance. Basically, quality human resources will help PT. Mitra Sarana Purnama in achieving its strategic goals. This study aims to analyze the influence of leadership style, work-life balance, and organizational climate on employee performance at PT. Mitra Sarana Purnama. This study uses a quantitative descriptive approach with a population and sample of 95 permanent employees, because using a saturated sample technique. Data was collected through a questionnaire survey with a Likert scale of 1-5. Data analysis was carried out using the Structural Equation Model (SEM) approach with the SmartPLS analysis tool version 4.0. The results of the study show that leadership style has a positive and significant effect on employee performance. Work-life balance also has a positive and significant influence on employee performance. Similarly, the organizational climate exerts a positive and significant influence on employee performance.
The Effect of Job Stress, Work From Home Policy, and Effective Communication on Employee Performance (A Study on the Quality Assurance Division of PT. Kobus Smart Service) Hidayatulloh, Taopik; Affini, Dinar Nur; Lestari, Nurul Sukma
International Humanities and Applied Science Journal VOLUME 8, ISSUE 1, 2025
Publisher : Universitas Mercu Buana

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Abstract – This study aims to analyze the effect of job stress, Work From Home (WFH) policies, and effective communication on the performance of employees in the Quality Assurance division at PT. Kobus Smart Service. The research adopts a quantitative descriptive approach, targeting all 44 permanent employees through a saturated sampling method. Data were collected using surveys and structured questionnaires. The findings reveal that job stress has a significant negative impact on employee performance, indicating that heightened stress levels reduce focus and effectiveness. Conversely, the WFH policy and effective communication exhibit a significant positive influence on performance, suggesting that flexible working arrangements and clear communication enhance productivity and employee satisfaction. These results underscore the importance of stress management strategies, the integration of WFH practices, and fostering effective communication to optimize employee performance. The study contributes both theoretically and practically to human resource management by identifying key factors influencing employee performance in the outsourcing sector. Keywords: Job Stress, Work From Home Policy, Effective Communication, Employee Performance
THE EFFECT OF WORKING CAPITAL CREDIT FINANCING OF REGIONAL GOVERNMENT BANKS ON THE VALUE OF THE SRI- KEHATI INDEX IN THE CONTEXT OF SUSTAINABLE FINANCE IN INDONESIA Ruray, Irvan Salafuddin; Pratama, Aditya
International Humanities and Applied Science Journal VOLUME 8, ISSUE 1, 2025
Publisher : Universitas Mercu Buana

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Abstract – This study analyzes the impact of Working Capital Credit (KMK) financing by RegionalDevelopment Banks (BPD) on the SRI-Kehati Index, which reflects the sustainability performance ofindustrial sectors in Indonesia. Greenhouse gas emissions generated by industrial activities financedby KMK from BPD contribute to the climate change occurring in Indonesia. The study uses secondarydata, including documents, reports, and publications related to BPD financing in the industrial sector.The Vector Error Correction Model (VECM) method is employed to examine the long-term and short-term relationships between KMK financing in five key sectors—agriculture, mining, manufacturing,energy, and construction—and sustainability performance as measured by the SRI-Kehati Index. Theresults indicate that KMK financing by BPD contributes positively to sustainable development in theindustrial sector. The dependent variable used is the SRI-Kehati Index, which measures the social andenvironmental performance of companies, while the independent variables include the agriculture,mining, manufacturing, energy, and construction sectors. KMK financing by BPD can enhancecorporate sustainability performance by prioritizing sustainable business practices and recognizingcompanies that meet certain sustainability standards. Additionally, this financing encourages theadoption of environmentally friendly technologies and responsible business practices. Thus, KMKfinancing by BPD not only plays a role in economic growth but also contributes to climate changemitigation and environmental conservation.Keywords: Regional Development Bank, Bank Financing, Sustainability Performance, SRI-KEHATI
SERVICE QUALITY ANALYSIS IN A FREIGHT FORWARDING SERVICE IN JAKARTA USING SERVQUAL AND IMPORTANCE PERFORMANCE METHOD Innisa, Deana Rohali; Purwanto, Agustinus Hariadi Djoko
International Humanities and Applied Science Journal VOLUME 8, ISSUE 1, 2025
Publisher : Universitas Mercu Buana

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Abstract – This study was motivated by sales’ volume decline of imported cargo and customers number of a shipping company in Jakarta (PT.BX) in the last two years. This contradicted with the Ministry of Trade data showing imports increases in that period. Countermeasures have been taken through priced reduction, nevertheless, complaints persist and the decline continues. This quantitative research applied statistical descriptive technique using ServQual and Importance Performance Analysis (IPA) tools. Questionnaire was prepared based on five ServQual dimensions (tangible, reliability, responsiveness, assurance, empathy) detailed to be 25 indicators from which 31 respondents (customers) provided their feedbacks. The reliability test shows that each dimension has a Cronbach alpha above 0.6, indicating that the instrument produces consistent and stable results, making the data reliable. The results of this research showed negative gaps in all ServQual dimensions, with the Reliability dimension having the highest gap (-1.54) and the lowest Empathy dimension (-0.58). The IPA provides results in which seven indicators were identified as priorities for improvement in quadrant I, including adequate parking, sufficient number of staff, simple service procedures, staff ability to provide explanations, staff ability to handle problems, responsiveness in processing complaints, and providing correct answers to customers. In summary, this research confirms operational problems required corrective actions on the prioritized attributes.
The Impact of Company Size and Auditor Reputation on Auditor Switching (An Empirical Study of Manufacturing Companies Listed on the Indonesia Stock Exchange from 2018 to 2022) saragih, Isabella acacia; Kurniawati, Elok
International Humanities and Applied Science Journal VOLUME 8, ISSUE 1, 2025
Publisher : Universitas Mercu Buana

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Abstract

This research aims to analyze and obtain empirical evidence about the influence of firm size and auditor reputation on auditor switching. The independent variables used in this research are firm size and auditor reputation. The dependent variable used in this research is auditor switching. The data used in this research is secondary data obtained from the official website of the Indonesia Stock Exchange and the official websites of each company. The population used is all manufacturing companies registered on the IDX in 2018-2022. Using the Purposive Sampling sampling technique, a sample of 44 manufacturing companies listed on the Indonesia Stock Exchange was obtained. The data analysis method in this research uses Logistic Regression Analysis. The research results show that company size has a positive and significant effect on auditor switching and auditor reputation has a positive and significant effect on auditor switching in manufacturing companies listed on the IDX for the 2018 - 2022 per

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