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INDONESIA
Jurnal Ilmiah Binaniaga
Published by STIE Binaniaga
ISSN : 02164094     EISSN : -     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Ilmiah Binaniaga (J.I Binaniaga) is an international peer-reviewed and open access journal that focuses on the fields of management fields such as Office Management, Production Management, Marketing Management, Financial Management, Personnel Management, Strategy Management.
Arjuna Subject : -
Articles 5 Documents
 1 
Search results for , issue "Vol 5, No 01 (2009): June 2009" : 5 Documents clear
Pengaruh Sistem Remunerasi dan Penilaian Kerja Terhadap Kinerja Karyawan PT Istana Prima Esa Yuli Anwar
Jurnal Ilmiah Binaniaga Vol 5, No 01 (2009): June 2009
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/jib.v5i1.213

Abstract

    Implementation of a clear system of remuneration and to be fair to all employees at all levels of office can provide motivation to employee performance so it will be the human form of competent and qualitified companies. In other word the expected relationship management system of remuneration which is applied against the employee can improve employee performance in work environment so that it can increase company productivity.   The analysis showed that (1) of the Remuneration System Employee Performance there was a positive relationship and significant at a value r + 0.478 and a significance of probilitas 0000 <= 0.05, then there is a positive and significant between Remuneration of Employees Performance shown with a regression coefficient value of 0.272 and 0.000 significance probability <0.05, whereas the contribution system which explains the performance of Employee Remuneration of 22.9%, while the regression equation is Y + 19.573 + 0.272X1, (2) of Assessment Work with Employee Performance there and positive relationship was significant with a value of r + 0.543 and a significance of probilitas 0000 <= 0.05, then there is a significant and positive effect between Employee Performance Assessment Working against the value shown by the regression coefficient of 0.302 and 0.000 significance probability of <0.05, while the contribution of Assessment Work which explains 29.4% of Employee Performance, while the contribution of Assessment Work which explains of Employee Performance, while the regression equation is Y = 20.500 + 0.302 X2 and simultaneously the relationship between Remuneration and Employee Performance Assessment Work with positive and significant areindicated by the value of the correlation coefficient of 0.557.    In addition there are jointly significant and positive influence Remuneration and Employee Performance Assessment Working against, while the contribution of Remuneration and Appraisal Employee Performance Work which explains 33.3%. The regression equation to expresss the influence of Remuneration System (X1) and Assessment of Work (X2) of the Employee Performance (Y) is Y = 18.269+0.139+0.223X1 X2.
Analisis Kepuasan Nasabah Terhadap Pelayanan Jasa Perbankan Secara On Line Melalui Ponsel (Mobile Banking M-BCA) pada PT. BCA Tbk. KCP Cibubur Yustiana Wardhani; Vevi Firmayanti
Jurnal Ilmiah Binaniaga Vol 5, No 01 (2009): June 2009
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/jib.v5i1.214

Abstract

   Increasing number of banks in Indonesia and the increased facilities owned by each bank, making the level of competition among banks is also increasingly fierce. Any banks compete to provida services and the best service for the community. Strategis in the travel by the banks, among others, improve the quality of the product or service and convenience in transaction facilities. Bank Central Asia (BCA) as one of the banks in Indonesia, of course must be responsive in the face of such competition. In this case trying to get products and services are more specific in order to provide maximum satisfaction to its customers and also attract a wider consumer, so that excel in competition, because customer satisfaction is not only derived from the product features alone but must be a combination of features and quality service provided.    Based on the analysis of IPA which is a mapping of each attribute of service into the cartesian diagram Attributes that are in quadrant I or high priority are (1) Speed of service m-BCA m-payment transactions (credit card payments, electricity, telephone, etc.), (2) Speed of service m-BCA conduct m-commerce transactions (purchase refill pulse), (3) Speed of service m-BCA in providing information, (4) Ease of service m-BCA m-payment transactions (credit card payments, electricity, telephone, etc.), and (5) Ease of service m-BCA m-commerce transactions (purchase refill pulse).    Attributes that are quadrant II or maintain performance are (1) Speed of service m-BCA in conducting transactions m-info (&mutations account balance), (2) Speed of service m-BCA in the m-transfer transactions (inter BCA & inter-Bank), (3) Ease of service m-BCA in conducting transactions m-info (& mutations account balance), (4) Ease of service m-m-BCA transfer transactions (inter BCA & inter-bak), (5) Security uses m-BCA in financial transactions, and (6) Security using m-BCA in non-financial. transactions.    Attributes that are in quadrant III or low priority are (1) The ability of providing the promised services, and (2) m-BCA service instructions, and attributes that are at or excessive quadrant IV are (1) Display service menu m-BCA easily understood, (2) tidiness on screen service menu m-BCA, (3) Speed of service m-BCA in conducting transactions m-admin (activation of m-BCA, change PIN), and (4) Ease of service m-BCA in conducting transactions m-admin (activation 0f m-BCA, change PIN).
Analisis Kepuasan Mahasiswa Terhadap Kualitas Pelayanan pada Politeknik kent Bogor Tahun 2009 Yuli Anwar; Syamsul Anwar
Jurnal Ilmiah Binaniaga Vol 5, No 01 (2009): June 2009
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/jib.v5i1.217

Abstract

   Quality and customer satisfaction are closely related, the quality of giving a boost to consumers to establish a very strong bond with the company. In the long term bond like this allows companies to thoroughly understand the expectations which the firm maximizes the consumer’s experience of fun and minimize or eliminate unpleasant experience. Because customer satisfaction in turn can create customer loyalty or loyalty to companies that provide satisfactory service quality.    The value of service quality performance variables are 143-286, with the average value of 3.31 or assessment the position is quite satisfied. While the assessment of service expectations variable is between 240-294, with the average value of 3.91 or assessment on the position on an important value. Picture of student satisfaction with the service by the Politeknik KENT Bogor can be seen from the diagram on the Cartesian Quadrant II which containts the attributes that have given satisfaction to the students.    These are attributes that must be maintained so that student satisfaction is always achievied (a) The building is owned by adequale, (b) The appearance and comfort of the lobby, (c) Clean and tidy room lecturers, (d) Clean and comfortable classrooms, (e) Officers can provide timel, (f) Officers are always ready willing to help in times of need, (g) the officer did not show the impression busy in welcoming the arrival of students, (h) officers always instill confidence in students, (i) the officer behaved in providing services, and (j) students feel secure to do transactions with the institution.
Perbandingan Kinerja Tenaga Penjual Sebelum dan Setelah Menggunakan PDA (Personal Digital Assistant) Pada PT. Bentoel Prima Asmo (Area Sales & Marketting Officer) Bogor M. Nur Rizqi; Muhammad Ramdhany
Jurnal Ilmiah Binaniaga Vol 5, No 01 (2009): June 2009
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/jib.v5i1.215

Abstract

  Cigarette industry in Indonesia is an industry that absorbs a lot of manpower/human resources (HR). HR needs ranging from planting tobacco and clove plantations, drying tobacco and cloves, chopped pelintingan tobacco and cigarattes in the factories to street vendors who sell cigarettes on the streets. Cigarette industry in Indonesia, employing about 500.000 employees, who work directly on the plant and at all levels of organizational structure (Siska ,2004).    It often happens to overlap tasks to complete a series of activities to produce an output. Linkage of a job, sections, departments, divisions within an organization is a narulal thing, but the need for regulating the organization in order to avoid miscommunication, a prolonged conflict between functions or even let go of responsibilities, which can ultimately result in descreased performance of the organization it self (Dessler, 1998).    The result of research conducted with two different test average of salesperson performance comparison before and after the use of PDAs by using independent sample test. This is demonstrated by the results obtained pengujan where the average value 3.42 before the use of PDAs and PDA after the use-value 3.91. Standard deviation value 0.49 before the use of PDAs and PDA after the use-value 0.55, which means greater than 0.00. Salesperson performance in sales volume before and after use of a PDA in PT. Bentoel Prima Bogor ASD are real or significant.
Pengaruh Kepuasan Kerja dan Stres Terhadap Tingkat Produktivitas Karyawan Bagian Pemasaran Pada PT. Jessindo Prakarsa Bogor Rizman Rifqie; Astriana Prama Shinta
Jurnal Ilmiah Binaniaga Vol 5, No 01 (2009): June 2009
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/jib.v5i1.216

Abstract

   Job satisfaction is an emotional attitude of fun and loved his work, and thus will reflect the attitude of discipline and work performance. Satisfaction is a combination of inside and outside the company that reflects the balance between the remuneration to be received by the execution of his work. Employee productivity also related to the right of labor to obtain the potential development opportunities that exist in self-employees in accordance with the capabilities (education) and experience in order to increase its productivity. By knowing satisfaction and job stress of employees by the company it is expected that employye productivity can be measured.    The results show the following (1) Index based on the work kepusasan satisfaction index score of 51.51 the respondent’s answer has categorized job satisfaction of employees in PT. Jessindo Prakarsa satisfied (2) stress index based on the stress index value of 63.38 then categorized the respondent’s answers have the stress of employees in PT. jessindo Prakarsa in very high. (3) the productivity of employees is measured by pencapian sales targets set by the company to each of the sales force in August 2008. With the scale realization of the sales of each salesperson is used to calculate the productivity level of each individual in the marketing of PT. Jessindo Prakarsa, average labor productivity of the marketing department employee in August 2008 amounted to 72.38% (considered good).    Effect of stress on job satisfaction and work productivity at PT. Jessindo Prakarsa, with a sig value of 0.004 <a = 0.05 in other words there is the influence of job satisfaction and stress together on the level of productivity at PT Jessindo Prakarsa

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