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INDONESIA
Jurnal Administrasi Bisnis
Published by Universitas Diponegoro
ISSN : 22523294     EISSN : 25484923     DOI : 10.14710
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Jurnal Administrasi Bisnis (JAB), accredited SINTA 3 by Kemenristek Dikti, is published by Diponegoro University, Semarang. This publication contains various scientific writings in the form of research result, theoretical and conceptual studies, practical applications from academics and business practitioners. We welcome novel, innovative, and ground-breaking contributions, the focus of authors’ work must be on addressing the Business Administration issues. The following are suggested areas of interest: Marketing Human resources Financial Management information system Entrepreneurship Operation Management Consumer behavior Service marketing Corporate Governance Business Ethics Leadership Strategic Management Knowledge Management Taxation
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 9 Documents
 1 
Search results for , issue "Vol 2, No 1 (2013)" : 9 Documents clear
PROFIL TENAGA KERJA PEREMPUAN DI SEKTOR USAHA KECIL MENENGAH (Studi Pada Tenaga Kerja Perempuan UKM Konveksi Di Kota Semarang) Rodhiyah Rodhiyah
Jurnal Administrasi Bisnis Vol 2, No 1 (2013)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v2i1.5354

Abstract

This study aims to determine the factors driving women working in SMEs convection sector and those working women’s contribution to family income. This study used a descriptive qualitative approach through in-depth interview. The research found that reasons to work are economic factor, because the husband works as a laborer and cannot meet their daily needs, the women may help meeting their family needs by working, productive spare time, and also socializaton with friends. The reasons to work at SMEs convection are the company’s nearby location, comfortable working environment, lenient rules and minimum penalties, easy permit to take a day off, not early starting working hours, and friendly small business owners. It is recommended that female workforce increase their knowledge and skills and improve their productivity by being more diligent and motivated. SMEs must provide salary that meets the minimum wage standard and give proper overtime pay. To avoid delay in providing raw materials, it is necessary to have technicians and give production benefits.
Pengaruh Nilai Pelanggan dan Kualitas Layanan Terhadap Loyalitas Pelanggan, Melalui Kepuasan Pelanggan Pada Pelanggan Bus Efisiensi (Studi PO Efisiensi Jurusan Yogyakarta-Cilacap) Mardikawati Woro; Farida Naili
Jurnal Administrasi Bisnis Vol 2, No 1 (2013)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v2i1.5355

Abstract

This research is conducted to determine the influence of customer value and service quality to customer loyalty, through customer satisfaction of Bus Efisiensi. The location of this research is the reservations in Ambarketawang Gamping, Yogyakarta. The population is all passengers of Bus Efisiensi. The sample is passengers who meet the criteria as customers who have used the Bus Efisiensi more than 3 times in the past 3 months by as many as 100 respondents.The sampling technique used is purposive sampling. The analysis used in this research is the Sructural Equation Modeling (SEM). The results of this study are: (1) respondents are satisfied with the bus service; (2) PO Efisiensi has provided better quality of service; (3) respondents who are satisfied will provide the foundation for their long-term relationship to the company; (4) the customer will form expectations about the value and act on it, and they evaluate offers; (5) service quality has a positive influence on customer loyalty through customer satisfaction.
ANALISIS PENGUKURAN PRODUKTIFITAS KEUANGAN MENGGUNAKAN METODE VALUE ADDED PADA HOTEL PEONY PONTIANAK Dhidik Apriyanto
Jurnal Administrasi Bisnis Vol 2, No 1 (2013)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v2i1.5348

Abstract

Increasing productivity is a definite price that a company must pay to maintain its existence. As a point of entrance, Pontianak is visited by visitors coming to Kalimantan Barat by sea or air transportation. Therefore, hotel business flourishes in line with the development of tourism in Kalimantan Barat which owns cultural variety with its Dayak, Malay, and Tiongha tribes. One of the hotels is Hotel Peony. This study is aimed to find out the financial performance of Hotel Peony Pontianak by using Value Added which is deemed suitable to measure financial performance of a company. Value Added cosists of three main unit analyses: the unit profit, the unit depreciation cost, and the unit labor cost. This study yields a number or recommendations to improve financial productivity in Hotel Peony. The hotel needs to be selective in its expenses, recruit more employees, and increase employees’ income to motivate employees in improving their performance.
PENGARUH RELATIONSHIP MARKETING DAN LAYANAN PURNA JUAL TERHADAP KEPUASAN PELANGGAN PT. ASTRA INTERNASIONAL ISUZU SEMARANG Ferri Kurniawan; Nawazirul Lubis
Jurnal Administrasi Bisnis Vol 2, No 1 (2013)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v2i1.5356

Abstract

Relationship marketing and after-sales service is believed to be the key in improving customer satisfaction. To compete with other automotive manufacturers a special strategy is needed in terms of keeping the relationship marketing and improving the quality of after-sales service. The objective of this research is to determine the effect of relationship marketing and after-sales service to customer satisfaction at PT AII Semarang. This population of this  explanatory research is 14.487 customers. Sample of 99 people is taken using accidental sampling. Data Collection employs interviews, documentation and questionnaire. Data is analyzed using linear regression. The research concludes that relationship marketing and after-sales services have a positive and significant effect on customer satisfaction. The study suggests PT AII Semarang apply relationship marketing and after-sales service consistently because the company's survival depends on the customer.
FAKTOR-FAKTOR YANG BERPENGARUH TERHADAP PENYALURAN KREDIT PERBANKAN (STUDI PADA BANK UMUM SWASTA NASIONAL DEVISA) Saryadi Saryadi
Jurnal Administrasi Bisnis Vol 2, No 1 (2013)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v2i1.5349

Abstract

Problems in this study are based on the phenomenon of not optimal lending and Capital Adequacy Ratio (CAR), Non Performing Loan (NPL), and the interest rate of Bank Indonesia Certificates (SBI) to the movement of credit. The population in this study is all Devisa National Private Commercial Bank (BUSND). The number of BUSND in 2012 is 34 banks. This study uses observations from January 2011 to February 2012. The method for data analysis method is factor and path analysis. The factors being predicted to have influence to the ability of banks to credit lending is profit, CAR, KAP, ROA, ROA, Liquidity, LDR, NPL, Deposits, Credit and Interest. Based on the analysis, it can be concluded that the impact of independent variables to the amount of loans are: Profit 1.2%, KAP 0.3%, ROA 0.1%, LDR 30.9%, NPL 1.2%, deposits 72.4%, interest -2.1%, and all variables simultaneously 100%.
Analisis Faktor-Faktor Yang Memengaruhi Loyalitas Konsumen Tupperware (Studi Pada Konsumen Tupperware di Universitas Diponegoro) Nurullaili Nurullaili; Andi Wijayanto
Jurnal Administrasi Bisnis Vol 2, No 1 (2013)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v2i1.5357

Abstract

This research aims to analyze the factors affecting loyalty of Tupperware customers. Estimated factors that affect customer loyalty are product quality, price, promotion, and design variables. This research is an explanatory research. Sampling technique is a purposive sampling, with a sample of 100 Tupperware customers at Diponegoro University. The analysis method used in this research is a multiple linear regression analysis. The result of this study indicates that product quality, price, promotion, and design variables are factors that significantly affect customer loyalty. Price variable is the most influential factor to customer loyalty. The coefficient of determination of 0.854 indicates that 85.4 percent of variation in customer loyalty can be explained by four independent variables used in the regression equation. This research suggests Tupperware keep the quality of its products and enchance promotion. The product design should be more interesting to make people more loyal to this product.
PENGARUH FAKTOR MODAL PSIKOLOGIS, KARAKTERISTIK ENTREPRENEUR, INOVASI, MANAJEMEN SUMBER DAYA MANUSIA, DAN KARAKTERISTIK UKM TERHADAP PERKEMBANGAN USAHA PEDAGANG DI PASAR TRADISIONAL (Studi kasus pada Pedagang Sembako dan Snack di Pasar Peterongan) Reni Shinta Dewi
Jurnal Administrasi Bisnis Vol 2, No 1 (2013)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v2i1.5352

Abstract

This research intends to find out the effect of psychological capital entrepreneur, human resource management, innovation, characteristics of the entrepreneur, and SMEs characteristics to the development of businesses. The study was conducted in Semarang city, the sample were 32 merchants who employ labor at Peterongan market. The research type is explanatory research. Data analysis using linear regression. The results showed that Psychological Capital Variables, Entrepreneur Characteristics, Innovation, Human Resource Management and Characteristics Of SMEs either partially or simultaneously have an influence on the Development Of Business In Traditional Markets of Peterongan. Psychological Capital is the most influencing variable to the Development Of Business. Recommendation for trader in the traditional market is they need to always foster an optimistic attitude in running the business. This attitude can be formed by creating a bevy of fellow traders so that every issue can be resolved soon. Besides the characteristic form of motivation to strive entrepreneur must be maintained by attending various training such as retail training in financial management, merchandise arrangements that will grow the innovation and creativity that never died for business development.
PENGARUH STRES KERJA DAN LINGKUNGAN KERJA FISIK TERHADAP KINERJA KARYAWAN OUTSOURCING PADA PT. BANK JATENG CABANG KOORDINATOR DAN CABANG PEMBANTU WILAYAH KOTA SEMARANG Yoanisa Mahardiani; Ari Pradhanawati
Jurnal Administrasi Bisnis Vol 2, No 1 (2013)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v2i1.5358

Abstract

The research is motivated by the fact that many companies today use outsourced labor. One of them is PT. Bank Jateng Semarang. The number of employes’ absence from work, due to illness or other reasons, increases from 2010 to 2011 which indicates the pressence of stress at work and a problem with the physical work environment which in turn will have an impact on employees performance. The purpose of this study is to determine the effect of work stress and physical work environment to the performance of outsorcing employees at PT. Bank Jateng Semarang. In this explanatory ​​research, data are collected using questionnaires. The method of analysis used in this study is linear regression. The analysis shows that job stress has no significant effect to the employee's performance. The company is expected to pay more attention to the outsourced employees, so they can improve the performance of the company.
KARAKTERISTIK KEWIRAUSAHAAN DAN LINGKUNGAN BISNIS SEBAGAI FAKTOR PENENTU PERTUMBUHAN USAHA (Studi IKM di Sentra Kerajinan Rotan Amuntai Kab. Hulu Sungai Utara, Provinsi Kalimantan Selatan) Edwin CahyaNingrum Setyawati; Nugraha Susanta Hari; Ilham Ainuddin
Jurnal Administrasi Bisnis Vol 2, No 1 (2013)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jab.v2i1.5353

Abstract

The purpose of this research is to know the characteristic of enterpreneurial business owners, conditions of business environment and the role of the business environment in the development of industries of rattan furniture, rattan weaving and lampit in Amuntai HSU, South Kalimantan. Population in this research is all businesses in Rattan Crafts Center in Amuntai HSU South Kalimantan. Sample in this research is taken using purposive and snowbal sampling. Data collecting is done by interview, observation and documentation methods. The result showed that enterpreneurship characteristics owned by the business owners are attitude of product innovation and authenticity, the willingness to take risk in having product diversity, and strong leadership in having harmonious relations with employees. The business owners have not yet had an attitude toward duties and maximum profit results within the internal and external business environment. Furniture and webbing rattan producers should be able to build duty-oriented attitude and an attitude towards maximum profit. They need to also be a risk-taker and a leader in facing the challenges of business world within internal and external business environment.

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