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Jurnal Studi Manajemen Organisasi
Published by Universitas Diponegoro
ISSN : 16938283     EISSN : 28284534     DOI : https://doi.org/10.14710/jsmo.v18i2
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Studi Manajemen Organisasi merupakan peer-reviewed academic journal yang terbit mulai 2007 yang di publikasikan Departemen Manajemen Fakultas Ekonomika dan Bisnis Universitas Diponegoro. Jurnal Studi Manajemen Organisasi menerbitkan artikel konseptual dan empiris di bidang manajemen. JSMO fokus mengenai teori organisasi dan perilaku, manajemen strategis, manajemen sumber daya manusia, dan perbandingan lintas-budaya efektivitas organisasi.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Perilaku Organisasi dan Menejemen Sumber Daya Manusia
Articles 7 Documents
 1 
Search results for , issue "Vol 21, No 2 (2024)" : 7 Documents clear
Peran Collaborative Interaction Women Leadership Terhadap Kinerja Karyawan: Studi Pada Usaha Mikro, Kecil, dan Menengah Banyumas Daryono, Daryono
JURNAL STUDI MANAJEMEN ORGANISASI Vol 21, No 2 (2024)
Publisher : Faculty of Economics and Business | Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jsmo.v21i2.66888

Abstract

This study investigates the influence of women's leadership, perceived organizational support, and organizational justice on employee performance in women-led Micro, Small, and Medium Enterprises (MSMEs) in Banyumas Regency, Indonesia. It also explores the concept of Collaborative Interaction Women Leadership (CIWL) as a new paradigm in MSME leadership. Using a survey method with questionnaires, the research involved 81 MSME employees selected through purposive sampling. Results indicate that women's leadership and organizational justice have a significant positive impact on employee performance, while perceived organizational support shows no significant influence. This study uniquely contributes by integrating CIWL into the Indonesian MSME context, offering new perspectives on women's leadership in small and medium-sized enterprises. The findings provide valuable insights for policymakers and MSME practitioners in developing strategies to enhance employee performance through strengthening women's leadership and organizational justice. This research also contributes to a broader understanding of women's leadership roles in economic and social empowerment within the MSME sector, which plays a crucial role in Indonesia's economy.
Brand Image Sebagai Mediasi Promosi dan Harga Terhadap Minat Beli Ulang (Repurchase Intention) Pada Pt Bdw Kreasi Media Pemalang puteri, shofiana aprina
JURNAL STUDI MANAJEMEN ORGANISASI Vol 21, No 2 (2024)
Publisher : Faculty of Economics and Business | Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jsmo.v21i2.66337

Abstract

AbstrakPenelitian ini bertujuan untuk menganalisis pengaruh Online Customer Review, Online Customer Rating dan Online Advertising terhadap keputusan pembelian online di marketplace Shopee, dengan fokus pada pelanggan Online Shop Shopee di Semarang. Sampel yang digunakan dalam penelitian ini yaitu berjumlah 100 orang responden. Pada penelitian ini menggunakan teknik analisis regresi linear berganda dengan alat statistik SPSS versi 23. Hasil penelitian ini menunjukkan bahwa Online Customer Review, Online Customer Rating dan Online Advertising memiliki pengaruh positif dan signifikan terhadap Keputusan Pembelian Online di Marketplace Shopee di wilayah Semarang. Temuan ini memberikan kontribusi penting dalam pemahaman faktor-faktor yang memengaruhi perilaku konsumen online, khususnya dalam konteks penggunaan platform marketplace seperti Shopee. Implikasi dari hasil penelitian ini dapat membantu pihak manajemen Shopee dan penjual online di Semarang untuk merancang strategi pemasaran yang lebih efektif, mengoptimalkan fitur review dan rating, serta meningkatkan efektivitas kampanye iklan online guna meningkatkan kepuasan dan kepercayaan pelanggan, sehingga dapat mendorong peningkatan volume penjualan online.Kata Kunci : Online Customer Review, Online Customer Rating, Online Advertising, Keputusan Pembelian Online.ABSTRACTThis research aims to analyze the influence of Online Customer Reviews, Online Customer Ratings and Online Advertising on online purchasing decisions in the Shopee marketplace, with a focus on Shopee Online Shop customers in Semarang. The sample used in this research was 100 respondents. This research uses multiple linear regression analysis techniques with SPSS version 23 statistical tools. The results of this research show that Online Customer Reviews, Online Customer Ratings and Online Advertising have a positive and significant influence on online purchasing decisions at the Shopee Marketplace in the Semarang area. These findings provide an important contribution to understanding the factors that influence online consumer behavior, especially in the context of using marketplace platforms such as Shopee. The implications of the results of this research can help Shopee management and online sellers in Semarang to design more effective marketing strategies, optimize review and rating features, and increase the effectiveness of online advertising campaigns to increase customer satisfaction and trust, thereby encouraging an increase in online sales volume.Keywords: Online Customer Review, Online Customer Rating, Online Advertising, Online Purchasing Decisions.
Analisis Beban Kerja Terhadap Keinginan Keluar Kerja Karyawan Melalui Stres Kerja Sebagai Variabel Intervening Darmastuti, Ismi
JURNAL STUDI MANAJEMEN ORGANISASI Vol 21, No 2 (2024)
Publisher : Faculty of Economics and Business | Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jsmo.v21i2.67364

Abstract

This study aims to understand and analyze the effect of workload variables on employees' desire to leave work with work stress as an intervening variable, the study was conducted on employees of PT Fateh Property, Demak Regency. Central Java. The number of employees sampled was all employees with a total of 45 people. The data for this study were obtained through a data collection method using a questionnaire technique that uses a Likert scale. The indicators used in this study are workload indicators, work stress, and employee exit intentions. The hypotheses proposed by this study amounted to 3 hypotheses, where the research hypothesis will be proven by testing quantitative methods using the Sturctural Equation Modeling (SEM) method run through the SmartPLS application. Based on SEM testing, it shows an insignificant positive relationship from workload to turnover intention, a positive and significant relationship from workload to job stress, and a positive and significant relationship from job stress to turnover intention. Then the results obtained from the indirect relationship state that work stress successfully mediates the relationship between workload and turnover intention, so that there is a change in influence from insignificant positive to significant positive. Based on these results, it is known that work stress successfully mediates the effect of workload on turno intention with the perfect mediation category.
Peran Religiusitas Sebagai Variabel Moderasi Dalam Mendorong Intensi Berwirausaha Pada Mahasiswi Muslim Melalui Pendekatan Theory Planned Behavior Maimunah, Arikatul
JURNAL STUDI MANAJEMEN ORGANISASI Vol 21, No 2 (2024)
Publisher : Faculty of Economics and Business | Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jsmo.v21i2.66312

Abstract

Penelitian ini bertujuan untuk menganalisis peran religiusitas sebagai variabel moderasi dalam mendorong intensi berwirausaha pada mahasiswi Muslim di Universitas Islam Sultan Agung Semarang. Pendekatan yang digunakan adalah Theory of Planned Behavior (TPB), yang mencakup variabel sikap, norma subyektif, dan persepsi kontrol perilaku sebagai prediktor utama niat berwirausaha. Penelitian ini menggunakan metode kuantitatif dengan data yang diperoleh dari kuesioner yang disebarkan kepada 100 mahasiswi Muslim. Hasil penelitian menunjukkan bahwa religiusitas berperan signifikan dalam memoderasi pengaruh sikap, norma subyektif, dan kontrol perilaku terhadap niat berwirausaha. Temuan ini mengindikasikan bahwa religiusitas dapat memperkuat niat berwirausaha di kalangan mahasiswi Muslim, yang berimplikasi pada pentingnya nilai-nilai agama dalam pendidikan kewirausahaan.
Pengaruh Gamification Terhadap Purchase Decision Melalui Customer Experience Dan Customer Brand Engagement Kudadiri, Diana Rose; Astuti, Sri Rahayu Tri
JURNAL STUDI MANAJEMEN ORGANISASI Vol 21, No 2 (2024)
Publisher : Faculty of Economics and Business | Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jsmo.v21i2.67303

Abstract

The purchasing behaviors of consumers are profoundly influenced by the widespread availability of digital technologies and internet connectivity. In pursuit of exceptional products and services, consumers are increasingly prioritizing favorable and memorable experiences. Consequently, enterprises must acknowledge the criticality of fostering enduring relationships with customers in order to sustain their brand recognition and attract new clientele by means of personalized customer experiences. One commonly utilized tactic by retailers to heighten consumer engagement and purchase frequency is the integration of gamification. An instance of such implementation can be observed in the e-retail domain in Indonesia, where Alfamart leverages the concept of gamification through its Alfagift platform for online shopping. This research endeavors to assess the impact of gamification on consumer purchase decisions within the realm of Alfagift, with customer experience and customer brand engagement discerned as intervening factors. The study encompasses a population comprising consumers or users of Alfagift who have completed transactions via the application, with a sample size of 102 individuals selected through purposive sampling. The data underwent analysis via structural equation modelling (SEM) utilizing the SmartPLS 4.0 software. Findings indicate that gamification exerts a beneficial influence on customer experience and customer brand engagement, subsequently affecting consumer purchasing decisions. Further, it is established that customer experience and customer brand engagement serve as mediators in the relationship between gamification and consumer purchasing decisions within Semarang City. Notably, customer brand engagement emerges as the foremost influential variable, succeeded by gamification, customer experience, and purchase decision.
Pengaruh Kepemilikan Asing Dan Kepemilikan Domestik Terhadap Nilai Perusahaan Melalui Modal Intelektual Sebagai Variabel Intervening Azzahra, Tika Nur
JURNAL STUDI MANAJEMEN ORGANISASI Vol 21, No 2 (2024)
Publisher : Faculty of Economics and Business | Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jsmo.v21i2.66271

Abstract

Islamic banking is a growing financial sector that has an important role in the economy as a provider of financial services and as an investment for shareholders. This study aims to determine the effect of foreign ownership and domestic ownership on firm value through intellectual capital as an intervening variable. The population in this study are Islamic banking companies listed on the Indonesia Stock Exchange (IDX) for the 2019-2022 period. Sampling using purposive sampling method with the criteria of Islamic banking companies and other provisions. Secondary data in the form of financial statements and annual reports from each company. The results of this study indicate that (1) foreign ownership has a significant effect on firm value, (2) domestic ownership has an insignificant effect on firm value, (3) foreign ownership has an insignificant effect on intellectual capital, (4) domestic ownership has an insignificant effect on intellectual capital, (5) intellectual capital has a significant effect on firm value, and (6) intellectual capital is not able to mediate the relationship between foreign ownership and domestic ownership on firm value. Future research needs to add new variables so that the results become more comprehensive.
Analisis Pengaruh Persepsi Harga, Citra Merek, dan Kualitas Layanan terhadap Loyalitas Merek dengan Kepuasan Pelanggan sebagai Variabel Intervening Nugroho, Adityo; Santosa, Suryono Budi
JURNAL STUDI MANAJEMEN ORGANISASI Vol 21, No 2 (2024)
Publisher : Faculty of Economics and Business | Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jsmo.v21i2.67269

Abstract

The background of this research is due to the statistical phenomenon of Apotek K-24 on Google Trend platform whose development tends to be less good when compared to several other national pharmacies where Kimia Farma is in first place, second is Guardian, Century is in third place, and Apotek K-24 is in last place. This research aims to analyze the perception of price, brand image, and service quality on brand loyalty with customer satisfaction as an intervening variable for consumers of Apotek K-24. The population of this research is all consumers who have made purchases at Apotek K-24 in Semarang City. The sample of this study amounted to 150 respondents. The data collection method used is in the form of distributing questionnaires. The data analysis technique used in this research is Structural Equation Modeling (SEM) with the application of SPSS-AMOS 24. The results showed that price perception, brand image, and service quality have a positive and significant effect on customer satisfaction. The results also show that price perception, brand image, and service quality have a positive and significant effect on brand loyalty. However, the relationship between customer satisfaction and brand loyalty is negative and insignificant. Therefore, Apotek K-24 can focus on increasing brand loyalty by improving price perception, brand image, and service quality.

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