cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Eko Wahyu Tyas Darmaningrat
Contact Email
tyas@is.its.ac.id
Phone
-
Journal Mail Official
editor@jurnalsisfo.org
Editorial Address
-
Location
Kota surabaya,
Jawa timur
INDONESIA
SISFO
Published by Institut Teknologi Sepuluh Nopember Surabaya
ISSN : 19793979     EISSN : 23014237     DOI : -
Core Subject : Science, Engineering,
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Engineering Industrial & Manufacturing Engineering
urnal SISFO is an Open Access Academic Journal dedicated to publishing high-quality research in information systems (IS) discipline. It aims to provide an opportunity for IS researchers to publishing their original works openly and conveniently while complying with scientific review process as an open access journal. Jurnal SISFO issues three times a year in January, May and September.
Arjuna Subject : -
Articles 51 Documents
 2   3   4   5   6 
KLASIFIKASI DATA TWITTER PELANGGAN BERDASARKAN KATEGORI MYTELKOMSEL MENGGUNAKAN METODE SUPPORT VECTOR MACHINE (SVM) Prayoginingsih, Sila; Kusumawardani, Renny Pradina
SISFO Vol 7 No 2 (2018)
Publisher : Department of Information Systems, Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research performs classification on social media text, specifically for the case of customer complaint in the telecommunication industry. To represent complaint criteria relevant to telecommunication services, we use the categories used in myTelkomsel, a web application of Telkomsel. Although this application enables customers to file in their complaints directly in a self-service manner, many customers opt to post their complaints in the social media such as Twitter. Therefore, in this research we create a classification model using Support Vector Machines (SVMs) to enable the automatic categorization of such customer complaints. As the input for the training and testing process, we crawl Twitter using the Streaming API. The data is then filtered to get tweets containing information, complaints, criticisms, suggestions, and questions about Telkomsel’s products or services. Using RBF kernels optimized with grid search, the resulting classifier gives good accuracy and f-measure of 84.84% and 84.88%, respectively.
IDENTIFIKASI PERMASALAHAN IMPLEMENTASI ARSITEKTUR ENTERPRISE DI TIGA INSTANSI PEMERINTAH DAERAH Ghozali, Khakim
SISFO Vol 7 No 2 (2018)
Publisher : Department of Information Systems, Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Ministry of Communications and Information Technology has launched Guideline for Development of e-Government Master Plan (2003) and General Guideline for National ICT Governance (2007 to improve the implementation of eGovernment. In addition, starting in 2012 the Ministry of Communications and Information Technology has conducted a  ranking of e-Government implementation (PeGI). Based on the results of PeGI in 2015, the planning aspect value of 12 out of 27 ministries (44%) and the planning aspect of 8 out of 20 provinces (40%) was categorized less. Enterprise architecture is an effective tool for strategic planning to build linkages and increase interoperability of government agencies. This research was conducted to find out various problems of enterprise architecture implementation in Indonesia. Data collection through interviews was conducted in 89 government agencies in 3 districts/cities. The result shows that there are 7 types of information architecture problems, 9 application architecture problems, 10 infrastructure architecture problems, 22 organizational and management problems, and 6 financial problems.
MANAJEMEN RISIKO KUALITAS PADA RANTAI PASOK INDUSTRI PENGOLAH HASIL LAUT SKALA MENENGAH Anggrahini, Dewanti; Karningsih, Putu Dana; Yuniasri, Riskyta
SISFO Vol 7 No 2 (2018)
Publisher : Department of Information Systems, Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Seafood processing industry has become one of strategic clusters that currently is promoted by the government to grow. Nowadays,  many agro-industry companies emerged, ranging in all sizes from small to large scale. Company X, the case study in this research, is the representative of medium scale industry that has exported its product to several countries in Asia. The company faced challenges that include product sensitivity to temperature changing, a wide quality deviation, and the need of food safety guarantee. Becoming more competitive, the company keeps developing efficient performance on their supply chain. For that purpose, this research used quality risk management approach. All activities along the supply chain will be described on supply chain operations references (SCOR) framework, from where the risks were then analyzed through Delphi method. The result showed that there were 41 potential risks, which then evaluated using house of risk (HOR) 1. The HOR has found that 5 of the registered risks were critical and need to be mitigated. Thus, the next step arranged some mitigation strategies which were scored by HOR 2. Finally, 9 mitigation plannings were determined. The strategies are also potentially implemented in the similar industries.
RANCANG BANGUN APLIKASI KOPERASI SIMPAN PINJAM DENGAN METODE VIEWPOINT ORIENTED REQUIREMENT DEFINITION Istifani, Alvisha Farrasita; Sholiq, Sholiq
SISFO Vol 7 No 2 (2018)
Publisher : Department of Information Systems, Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Cooperative Employee of PT. Wonosari Jaya is the largest saving and loan cooperative in ASEAN at the beginning of its opening. Business processes of the Employee Cooperative of PT. Wonosari Jaya include the recording of saving and employee’s loan. However, the transaction processing is still using a manual method. With the increasing amount of transaction, it needs an application that can facilitate users in accessing the transaction data. In this paper, the need of users is explained using the VORD method and then the design of cooperative application is developed using Iconix process method. This application is expected to help and facilitate the employees and members of the Cooperative Employees of PT. Wonosari Jaya in recording the saving and loan transactions.
IMPLEMENTASI DAN PERBANDINGAN METODE ITERATIVE DEEPENING SEARCH DAN HELD-KARP PADA MANAJEMEN PENGIRIMAN PRODUK Rahayuda, I Gede Surya; Santiari, Ni Putu Linda
SISFO Vol 7 No 2 (2018)
Publisher : Department of Information Systems, Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Good delivery route determination is required to make savings, both in terms of time, mileage and cost. To determine good delivery route, this study implemented the pathfinding method. The program is created in two forms, the first form is using Iterative Deepening Search while the second form is using Karp Held. Sampel data used in this study is addresses of each place that frequently visited in product shipping. In addition, data of mileage, time and cost required on each trip also included. Data tes that used in this study are some addresses or locations that might be visited on product shipping. Data tests are tested on Held-Karp program and also on Iterative Deepening Search. From the experiments, the result show that Held-Karp method can determine better delivery route compared to Iterative Deepening Search. Total difference of Iterative Deepening Search and Held-Karp methods based on distance is 11,35 km, based on time is 27 minutes, and based on cost is 12,051 IDR. Overall, the difference of both methods is 19,66%.  
PEMBUATAN STANDARD OPERATING PROCEDURE PENGEMBANGAN SISTEM INFORMASI MANAJEMEN: STUDI KASUS DPTSI ITS Herdiyanti, Anisah; Puspitaningrum, Ari Cahaya; Astuti, Hanim Maria; Yuhana, Umi Laili
SISFO Vol 8 No 1 (2018)
Publisher : Department of Information Systems, Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

DPTSI is an information technology unit in Institut Teknologi Sepuluh Nopember (ITS). One of its section is Subdit PSI who is responsible for developing Management Information Systems (MIS) application to other units in ITS. Some problems exist when there is no single procedure available, including unstandardized processes of software development and lack of control in software quality development. A standard operating procedure is needed for this purpose and is constructed according to IT governance best practice framework, i.e. ITIL v3 and COBIT 5. Prior the development of SOP, a gap analysis was conducted to find important activities in software development. As a result, 5 (five) SOPs and 14 forms were developed. The results were then validated through simulation and focus group discussion with Subdit PSI. The research contributes to the implementation of IT governance best practice framework and also serves as a reference for management to standardize IT management process.
EVALUASI KERANGKA KERJA PERENCANAAN KEBERLANGSUNGAN BISNIS PADA PT. LOTTE CHEMICAL TITAN NUSANTARA Amirullah, Mochammad Ikmal; Subriadi, Apol Pribadi
SISFO Vol 8 No 2 (2019)
Publisher : Department of Information Systems, Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Business Continuity Plan (BCP) is a company's plan to maintain its business continuity. When implementing BCP, a framework is needed to make the resulting BCP meet the needs of the company. One of the frameworks that can be used in BCP implementation is the BCP framework proposed by Yusrida. However, this framework can not be used as a standard because of the lack of empirical studies. The purpose of this research is to create BCP as well as to test the BCP framework proposed by Yusrida. This study was conducted with two scenarios. the first scenario is to implement BCP at PT. Lotte Chemical Titan Nusantara which follows the Yusrida’s BCP framework and the second scenario is to evaluate each stage of the framework. The results of this study are recommendations for improvements to the framework based on findings from the implementation of the Yusrida BCP framework at PT. Lotte Chemical Titan Nusantara.
BLENDED LEARNING DARI PERSPEKTIF PARA GURU SEKOLAH DI PONDOK PESANTREN Muklason, Ahmad; Mahananto, Faizal; Anggraeni, Wiwik; Djunaidy, Arif; Riksakomara, Edwin
SISFO Vol 8 No 2 (2019)
Publisher : Department of Information Systems, Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

To survive the industrial revolution 4.0 which was marked by the massive use of digital technology, educational organizations are expected to do digital transformation. However, unfortunately it is commonly known that there is a gap in the use of technology in Indonesia between big cities and regions, between modern education system and traditional education system. To reduce this gap, blended learning technology training was held aimed for teachers in the Darul Ulum Islamic boarding school in Peterongan, Jombang. Pondok Pesantren Darul Ulum Islamic is a boarding school with almost 10,000 students. In the Darul Ulum Islamic boarding school its self there are various educational units ranging from primary school to higher education. This study focuses on investigating the online learning technology adoption by teachers in Islamic boarding school, especially their perspective on the technology. Our findngs showed that they are very ready to adopt the technology.
SHOPVIS: VISUALISASI INTERAKTIF PERSEBARAN TOKO DARING DI INDONESIA MENGGUNAKAN CROWDSOURCED DATA Handayani, Ruktin; Rasyidi, Mohammad Arif
SISFO Vol 8 No 2 (2019)
Publisher : Department of Information Systems, Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The current statistics on electronic-commerce distribution in Indonesia mostly only reveal the number and value of transactions, but not the distribution, both in terms of the quantity of online stores and the types of goods sold. This study aims to develop a visualization of the distribution of online stores in Indonesia. The data used in this study is crowdsourced data taken from one of online marketplaces in Indonesia. The data is analyzed and processed to produce statistics on the distribution of online stores by region and type of goods. These statistics are displayed in map visualization for ease of use. This visualization can be utilized by the government or stakeholders to monitor the development of online stores in each region and make strategic decisions. The visualization can be used further to obtain statistics and the distribution of the types of goods sold online, comparing them to ordinary trade and typical products from each region. Underdeveloped regions can then be motivated to develop their electronic commerce to their full potential. This research is also expected to be used as a reference for even distribution of electronic commerce in Indonesia.
RANCANG BANGUN DASHBOARD DAN VISUALISASI DATA KICKSTARTER DENGAN PENDEKATAN BUSINESS INTELLIGENCE Mirfak, Achmad; Azhari, Anisah; Adianto, Aufar Ilham; Fuad, Berry Humaidi; Farabi, M. Ihsan; Hafidz, Irmasari
SISFO Vol 8 No 2 (2019)
Publisher : Department of Information Systems, Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kickstarter is one of the most famous worldwide crowdfunding platforms. Pebble smart watch slash wearable technology is one example of successful story on Kickstarter. With current trend on how successful a project can be delivered until its product launch, Kickstarter must analyze its data to asses which projects that is successful and how its revenue progress. With business intelligence approach, Kickstarter could make performance evaluation from three aspects, such as Strategic, Management, and Operational. This will detect which project is failed to reach their goal and how project grow each region. Based on our approach, there are four types of insights, namely descriptive, diagnostic, predictive, and prescriptive insights. This insight could be used as a reference for companies reaching their goals. Although there are some of the biggest and most-pledged projects done in 2015, Kickstarter hit their worst year because they found that many projects could not reach their target. However, respectively in 2016 and 2017 Kickstarter had their percentage of success projects increase slowly although there are many competitors, such as new crowdfunding platform.

Page 5 of 6 | Total Record : 51

 2   3   4   5   6 

Filter by Year

2016 2019


Reset
Filter By Issues
All Issue Vol 8 No 2 (2019) Vol 8 No 1 (2018) Vol 7 No 3 (2018) Vol 7 No 2 (2018) Vol 7 No 1 (2017) Vol 6 No 3 (2017) Vol 6 No 2 (2017) Vol 6 No 1 (2016)