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Jurnal Manajemen Strategi dan Aplikasi Bisnis
Published by Lembaga Pengembangan Manajemen dan Publkasi Imperium
ISSN : 2655237X     EISSN : 2655237X     DOI : -
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
The focus of JMSAB are to promote strategic management and stimulate discussions, deliberations and debates on different management science strategies, principles, models, methodologies, techniques, applications in the field of business, commerce, industry, and government.
Arjuna Subject : -
Articles 6 Documents
 1 
Search results for , issue "Vol 3 No 1 (2020)" : 6 Documents clear
Pengaruh Harga Dan Kualitas Produk Terhadap Kepuasan Konsumen T-Mart Express Indonesia Elizabeth Rahayu
Jurnal Manajemen Strategi dan Aplikasi Bisnis Vol 3 No 1 (2020)
Publisher : Lembaga Pengembangan Manajemen dan Publikasi Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (116.198 KB) | DOI: 10.36407/jmsab.v3i1.114

Abstract

Abstract The purpose of this research is to understand the influence of price and product quality of T-Mart Express Indonesia’s customer satisfaction. This research is a quantitative research by using the SPSS Statistic 22 with 112 respondent of the sample which is T-Mart Express Indonesia consumers in North Jakarta who have bought the product three times or more by using non-probability sampling method and purposive sampling techniques. The measurement used was a questionnaire that was distributed through Google Form to the respondent. The result of hypothesis analysis shows that price and product quality significantly affect customer satisfaction. Implications and suggestions are explained in the article. Abstrak Tujuan dari penelitian ini adalah untuk memahami pengaruh harga dan kualitas produk terhadap kepuasan pelanggan T-Mart Express Indonesia. Penelitian ini adalah penelitian kuantitatif dengan menggunakan SPSS Statistic 22 dengan sampel sebanyak 112 responden yaitu konsumen T-Mart Express Indonesia di Jakarta Utara yang telah membeli produk tiga kali atau lebih dengan menggunakan metode non probability sampling dan teknik purposive sampling. Pengukuran yang digunakan adalah kuesioner yang dibagikan melalui Google Form kepada responden. Hasil analisis hipotesis menunjukkan bahwa harga dan kualitas produk berpengaruh signifikan terhadap kepuasan pelanggan. Implikasi dan saran dijelaskan pada artikel
Pengaruh Harga Dan Fitur Produk Terhadap Keputusan Pembelian Telepon Pintar Ermalina Ermalina
Jurnal Manajemen Strategi dan Aplikasi Bisnis Vol 3 No 1 (2020)
Publisher : Lembaga Pengembangan Manajemen dan Publikasi Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (110.902 KB) | DOI: 10.36407/jmsab.v3i1.115

Abstract

The purpose of this research is to understand the price and product feature towards purchase decision smartphone V. This research is a quantitative research by using the SPSS Statistic 25 with population unknown and 120 respondents of sample which use smartphone V in South Jakarta who have bought smartphone V. The sample design in this study uses non probability sampling method and purposive sampling techniques. The result of this research data technical used multiple linear regression analysis and it shows significant effect both partially and simultaneously between price and product feature toward purchase decision.
Pengaruh Pemasaran Digital dan Suasana Toko Terhadap Minat Beli di Kedai Kopi S Khalifachri Albi
Jurnal Manajemen Strategi dan Aplikasi Bisnis Vol 3 No 1 (2020)
Publisher : Lembaga Pengembangan Manajemen dan Publikasi Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (83.484 KB) | DOI: 10.36407/jmsab.v3i1.116

Abstract

This study aims to analyze the influence of digital marketing and store atmosphere on buying an interest in Kedai Kopi S. Sources of data were obtained from observations on Kedai Kopi S’s customers in May 2019. The method used was the descriptive method by distributing questionnaires through Google Form, then processed using IBM SPSS Statistics application. Based on 105 respondents who have come to Kedai Kopi S and have accessed the Kedai Kopi S Instagram. The results show that digital marketing and store atmosphere affect buying interest. The accepted hypothesis was decided based on the results of the t value analysis. It can be concluded that Kedai Kopi S needs to improve promotion through social media so that consumers can consider more about coming to Kedai Kopi S.
Pengaruh kualitas layanan terhadap loyalitas pelanggan dengan kepuasan pelanggan sebagai variabel intervening Rita Zahara
Jurnal Manajemen Strategi dan Aplikasi Bisnis Vol 3 No 1 (2020)
Publisher : Lembaga Pengembangan Manajemen dan Publikasi Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (230.718 KB) | DOI: 10.36407/jmsab.v3i1.121

Abstract

This study aims to determine whether the direct effect of service quality on loyalty and indirect influence through customer satisfaction. This type of research is a quantitative associative that discusses the influence of service quality on customer loyalty with customer satisfaction as an intervening variable. The object of research is the users of Gojek service applications during the period of October 2018 to August 2019. The path analysis technique is used to test the hypothesis. The results showed that service quality has an influence on customer satisfaction and customer loyalty, but satisfaction does not significantly affect loyalty so that the indirect relationship between quality and loyalty through customer satisfaction cannot be verified. Implications and suggestions are explained in the article.
Munculnya Digital Influencer Merubah Perilaku Konsumen Pada Promosi Produk, Pemilihan Produk, dan Keputusan Pembelian Generasi Milenial: Studi Pada Akun YouTube Ria SW Grace Putlia; Nataya Niken Thioanda
Jurnal Manajemen Strategi dan Aplikasi Bisnis Vol 3 No 1 (2020)
Publisher : Lembaga Pengembangan Manajemen dan Publikasi Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (102.054 KB) | DOI: 10.36407/jmsab.v3i1.136

Abstract

Indonesia shows a change in the behavior patterns of modern consumers who rely on social media sites to get information and reviews of desired products. In line with this, an interesting phenomenon is that after going through a pre-test, Bunda Mulia University students belonging to the millennial generation claimed that a lot of information on where to eat their destination came from digital influencers that they often watched through YouTube. Qualitative research with case study design was used as a research design. The results of the study stated that the 19 informants namely students in the millennial generation gave the same statement regarding digital influencers that indeed changed their consumer behavior, especially on the YouTube Ria SW account. The difference lies in the reason - behavioral variables, namely: digital influencers, products, and reference groups that have a direct impact.
Pemanfaatan Data Pemasaran Digital Dalam Penentuan Lokasi Geografis Terbaik Untuk Penempatan Iklan Produk Tinton Ramadhan; Ika Suhartanti Darmo
Jurnal Manajemen Strategi dan Aplikasi Bisnis Vol 3 No 1 (2020)
Publisher : Lembaga Pengembangan Manajemen dan Publikasi Imperium

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (120.524 KB) | DOI: 10.36407/jmsab.v3i1.138

Abstract

Penelitian ini bertujuan untuk mengetahui cara menggunakan data pemasaran digital yang diperoleh dari kampanye pemasaran iklan menggunakan “facebook ads” dalam menentukan lokasi geografis terbaik untuk penempatan iklan produk. Metode penelitian yang digunakan adalah eksperimen iklan dengan cara uji coba rancangan iklan produk yang menghasilkan data pemasaran digital. Data tersebut kemudian dianalisa dengan data penjualan pada periode iklan untuk mendapatkan lokasi geografis dengan performa terbaik yang dilihat dari wilayah yang menghasilkan penjualan terbanyak. Hasilnya dengan memfokuskan penempatan iklan pada wilayah yang menghasilkan penjualan terbanyak pada eksprerimen sebelumnya, persentase beban iklan dibandingkan pendapatan yang dihasilkan berhasil menurun dari 84% saat diatur penempatan-nya di seluruh Indonesia menjadi 47% di tingkat wilayah provinsi dengan penjualan terbanyak dan menurun lagi menjadi 31% saat di fokuskan di tingkat kota dengan penjualan terbanyak

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