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INDONESIA
Journal of Public Administration Studies
Published by Universitas Brawijaya
ISSN : 2548902X     EISSN : 25416979     DOI : -
Core Subject : Humanities, Science, Education, Art, Social,
Arts Humanities Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other
Journal of Public Administration Studies (JPAS), with registered ISSN number 2548-902X (print) and 2541-6979 (online) is a scientific journal dedicated to dissiminate the development of theory and practices of public administration globally. JPAS published two times a year in February and November.
Arjuna Subject : -
Articles 7 Documents
 1 
Search results for , issue "Vol. 7 No. 1 (2022)" : 7 Documents clear
Identification of Employee Core Capability Through Knowledge Management (Study at Plant Conservation Botanic Gardens, Indonesian Institute of Science) Novia Andriani Mahardheny; Mujibur Rahman Khairul Muluk; Endah Setyowati
JPAS (Journal of Public Administration Studies) Vol. 7 No. 1 (2022)
Publisher : Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jpas.2022.007.01.1

Abstract

The ability of employees known as employee competency is one of the strengths for the organization. Recently the concept of core competency has shifted to a core capability that is an organizational ownership that is different from the others. The aim of the research is to identify the core capability of employees at Plant Conservation Botanic Gardens through knowledge creating activities. This type of research uses a description method with a qualitative approach. The results showed that in the Plant Conservation Botanic Gardens has carried out a process of knowledge creating activities consisting of consisting of joint problem solving, integration of new tools and methodologies, experimentation and prototype preparation, and absorption of knowledge from outside the organization so that core capability from skill dimensions and knowledge.
An Analysis of the Effect of the Social Dimensions of CSR on Corporate Image (A Study on Taman Nivea Family Care of PT Beiersdorf Indonesia) Sri Palupi Prabandari
JPAS (Journal of Public Administration Studies) Vol. 7 No. 1 (2022)
Publisher : Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jpas.2022.007.01.2

Abstract

The implementation of Corporate Social Responsibility (CSR) in Indonesia is stipulated in Article 74 section 4 of Law number 40 of 2007. In addition to fulfilling legal aspect, CSR can be used as a strategy to improve company’s image. The purpose of this quantitative research is to assess the effect of the social dimensions of CSR on corporate image by conducting a study on Taman Nivea Family Care, which is the CSR of PT Beiersdorf Indonesia. The sample of this research was selected using purposive sampling with the criteria of (1) people who live in Greater Malang area (Malang city, Malang regency, or Batu city), (2) people who have visited Taman Nivea Family Care, (3) people who know that Taman Nivea Family Care is the CSR program of PT Beiersdorf Indonesia. This study uses primary data obtained from questionnaires and analyzed using multiple linear regression. This study finds that the social dimensions of CSR, i.e. society, corruption, public policy, anti-competitive behavior, and compliance, significantly influence the corporate image of PT Beiersdorf Indonesia. In general, the social dimensions of CSR have 55% influence on corporate image, while the remaining 45% is influenced by other variables outside the study. This indicates that the implementation of CSR to sustainably support social life is quite relevant to improve corporate image.
The Effectiveness of the Implementation of the Program 3R (Reduce, Reuse, Recycle) In Waste Treatment In the District We the City of Palembang Deby Chintia Hestiriniah; Trecy Austin
JPAS (Journal of Public Administration Studies) Vol. 7 No. 1 (2022)
Publisher : Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jpas.2022.007.01.3

Abstract

The purpose of this study is to investigate and analyze the effectiveness of the Implementation of the Program 3R (reduce, reuse, recycle) in waste processing. This study was conducted in District We the City of Palembang. Research using this approach kualitatif with the level of explanation descriptive. As for the type of data used in this research included in this type of qualitative data. Data collection techniques used include in-depth interviews (indepth interview), observation and documentation. The data analysis technique used in this research is a descriptive technique which includes three stages of analysis, namely data reduction, data display and conclusion drawing/verification. From the research conducted, the processing of garbage through the program 3R proclaimed by the District We've been running effectively, it can be seen from the indicators of the effectiveness obtained by the researchers that the Level of Success of the Program, the Success Rate of the Target, the Level of satisfaction with the Program, the Level of Input and Output, and the Level of Achievement of the Objectives
Village Governance in Realizing Excellent Service in Jumantuang Village, Siempat Nempu District, Dairi Regency Julia Ivanna
JPAS (Journal of Public Administration Studies) Vol. 7 No. 1 (2022)
Publisher : Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jpas.2022.007.01.4

Abstract

This study aims to determine Village Governance in Realizing Excellent Service in Jumantuang Village, Siempat Nempu District, Dairi Regency. Its governance is one part of realizing excellent service provided by village government officials. The research method used by researchers is descriptive qualitative research methods. Data collection tools used were observation and interviews and documentation. The data analysis technique used was qualitative data analysis techniques. This technique functions to process qualitative data and analyze data that has been obtained from the results of observations and interviews related to village governance in realizing excellent service. Narrative data obtained from interviews and observations are interpreted for further analysis. So in qualitative research, data analysis must start from the beginning. The results showed that its governance in realizing excellent service in Jumantuang Village has gone well. Jumantuang Village, as a public servant has served the community well and refers to the four characteristics of excellent service, namely by providing easy and fast, open services, in accordance with what the community needs, and implementing a familiarity with the community in Jumantuang Village. So that, the service in the community can be said to be better than before. The hope is that the government and the community can establish good cooperation in the success of service activities within Jumantuang Village.
Public Service Quality in Administration in Kalidoni Kelurahan Office, Palembang City Femi Asteriniah
JPAS (Journal of Public Administration Studies) Vol. 7 No. 1 (2022)
Publisher : Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jpas.2022.007.01.5

Abstract

The purpose of holding this research is to see the service quality of the Kalidoni Urban Village Office, Palembang City, the supporting and inhibiting factors of service at the Kalidoni Village Office, Palembang City. Quality public service or what is commonly referred to as excellent service is the best service that meets service quality standards. To see the quality of service that is actually perceived by consumers, there are indicators of service quality that lie in the five dimensions of service quality, namely: physical evidence or physical evidence, reliability or reliability, responsiveness or response, assurance or assurance, empathy. Empathy This research uses a qualitative approach with a descriptive level of explanation. Data or information is collected through informant interviews. The type of data used in this study is included in the type of qualitative data obtained from interviews with informants, as well as in documents, documents, journals and other literature relevant to this research. The data techniques used include interviews, observation and documentation. The data analysis technique used in this study is an analysis using an interactive model which includes three components of the analysis, namely reduction, data presentation, and conclusion drawing. The results showed that based on the Tangible dimension (physical evidence), the availability of facilities and infrastructure to support the convenience of services such as waiting rooms, parking lots, toilets, prayer rooms, suggestion boxes, and service counters at the Kalidoni Village Office, Palembang City Based on the dimension of reliability, service procedures are a little indifferent due to improper turnaround time. Based on the dimension of Responsiveness, officers do not give a positive response to community complaints, and there is no follow-up to the criticisms and suggestions submitted. Based on the dimension of Assurance, there is still a delay in the process of completing the services provided that are not in accordance with the existing Standard Operating Procedures (SOP) because there are still people who do not complete the required requirements, so they are required to complete these requirements to be able to continue the procedure. Emphaty dimension (Empathy), the lack of attention given by the officers and the lack of hospitality received by the community are complaints that are often raised by the public.
The Application and Integration of I.C.T. in the Public Sector: an Overall Literature Review Focused on the E.U. Environment Theodoros Papailias; Konstantinos Papageorgiou; Konstantinos Milioris; Sofia Riakotaki
JPAS (Journal of Public Administration Studies) Vol. 7 No. 1 (2022)
Publisher : Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jpas.2022.007.01.6

Abstract

The aim of this article is to examine the importance and acceptance of Information and Communication Technologies (I.C.T.) in the public sector. Nowadays, the government, businesses and citizens are going through an era of rapid technological developments which is an excellent opportunity to overcome the reluctance of change and to transform the public sector in such a way that it serves the public interest more efficiently and rapidly, so that it leads to a citizen–friendly society. Through the literature review, an attempt is being made to examine the level of utilization of the offered data information systems and infrastructure and to identify the factors that lead to the adoption or avoidance. Following most recent developments in the European community and CEE countries governments are restructuring their formation to evolve and provide modern digital services. Through a reformation program EU aims to secure an efficient and future proofed e-governance.
Cash For Work Program At Nanga Pamolontian Village In Terms Of Good Enough Governance Perspective Triadi Eka Asi Jayadiputera; Sumartono; Muhammad Nuh; Sujarwoto
JPAS (Journal of Public Administration Studies) Vol. 7 No. 1 (2022)
Publisher : Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jpas.2022.007.01.7

Abstract

Good governance, which was originally expected to be able to solve problems in developing countries, turned out to meet many obstacles, one of which was the application of the one size fit for all pattern, which was then criticized by Grindle through the concept of Good Enough Governance (GEG). Cash For Work (CFW) Program which is one of the reform programs as an embodiment of good governance that involves community participation as labor. During its journey, the CFW encountered various problems in the field, so it was interesting to see how the CFW program was viewed from the perspective of GEG. This study aims to describe and analyze the characteristics of the arena, institutions and interests as well as actions and choices in the perspective of GEG in the implementation of CFW program in Nanga Pamolontian Village, Bulik District, Lamandau Regency, Central Kalimantan Province. This research method uses a qualitative case study approach. The results of this study are that in the implementation of CFW program they have not paid attention to the elements of GEG, both in the arena, institutions and interests and actions, this is because the agenda setting has not utilized official and unofficial channels to the fullest, related stakeholders such as the mass media and Non-Governmental Organizations, regional apparatus, local village assistants are not fully involved in the implementation of CFW, there are no technical regulations in the implementation of CFW, the Team for Facilitating the Use of Village Funds for CFW is not utilized, evaluation, guidance and supervision have not been carried out, lack of socialization and training for the team implementing activities.

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