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ComTech: Computer, Mathematics and Engineering Applications
Published by Universitas Bina Nusantara
ISSN : 20871244     EISSN : 2476907X     DOI : -
Core Subject : Science, Education, Engineering,
Computer Science & IT Engineering Mathematics
The journal invites professionals in the world of education, research, and entrepreneurship to participate in disseminating ideas, concepts, new theories, or science development in the field of Information Systems, Architecture, Civil Engineering, Computer Engineering, Industrial Engineering, Food Technology, Computer Science, Mathematics, and Statistics through this scientific journal.
Arjuna Subject : -
Articles 91 Documents
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Search results for , issue "Vol 4, No 2 (2013): ComTech" : 91 Documents clear
Perancangan Model Basis Data Sistem Operasional Berbasiskan Customer Relationship Management Oktavia, Tanty
ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 2 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i2.2590

Abstract

Data is a very important asset for a company since it describes the company’s running processes. Database as a part of the information system components provides a big influence in helping data integration in a company. Therefore, we need a system which can facilitate the availability of data to be processed and used as needed, This study takes a company engaged in the sale of bike and spare parts, namely PT TDI, as the object of the study. At this time, PT TDI uses an integrated system in helping the company's operations. Along with the vision and mission, PT TDI intends to build a new operating system by applying the concept of Customer Relationship Management (CRM) which is believed to assist the company in maintaining relationships with customers using web-based platform. It aims to facilitate interaction with customers so that it can be done anytime and anywhere. This study implements the database design life cycle adjusted to the component aspects of CRM. The result achieved is a model that combines database CRM systems that can help companies improve relationships with customers.
Groupware sebagai Salah Satu Teknologi Informasi untuk E- Learning (Distance Learning) Julisar, Julisar
ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 2 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i2.2487

Abstract

E-Learning is the process of distance learning by using of computer technology, computer network and/or Internet. E-Learning is delivered by utilizing computing devices. With e-learning, lecture material can be distributed either on-line using a network connection as well as off-line using a mobile media. One type of software used in distance learning is Groupware. It is a software product to support a group of people who share a task or goal to work together to achieve that goal. Two types of groupware technology are Electronic Teleconferencing and Real-time Collaboration Tools. Electronic Teleconferencing is electronic communication technology that allows two or more people in different locations to simultaneously conduct the conference. In Video Conference, participants in a location can see the other participants who are in different locations.
A Review Of CEM: Customer Engagement as Innovation Co-Creator Elidjen, Elidjen
ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 2 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i2.2531

Abstract

Competition is very tight causing companies looking for a competitive edge, both in the product packaging and in maintaining good relations with their customers. The management of good relationship is commonly referred to Customer Relationship Management (CRM). In general, CRM is focused on how to market something to customers and obtain value from them by using information technology. However, it ignores customers’ insight that can provide added value to the company's profits. That is what causes the need for Customer Experience Management (CEM) to handle the experience of customers to improve value for customers so that customers become loyal. More useful definition of CEM is handling customer interactions to build brand equity and increase the long-term profitability. The five-element approach known as SMART (strategy, metrics; alignment, redesign and technology) has a positive impact for the company. In the end customers can actualize themselves, through a company's brand and products.
Editorial Page and Table of Content Manik, Ngarap Imanuel
ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 2 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i2.3281

Abstract

Perancangan Basis Data Improvement Dashboard Application: Studi Kasus pada Padang Karunia Group Ayuliana, Ayuliana; Rahma, Nailur; Aulia, Titis; Permatasari, Ratri
ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 2 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i2.2672

Abstract

Padang Karunia Group received a lot of inputs from its employees for improvement collected manually by an administrator. The more input from employees, the more difficult to be collected manually. Therefore Padang Karunia Group took the initiative to create an intranet application to save the inputs in a database. Based on this problem, a research is done to develop database applications in the form of dashboard to collect criticisms and suggestions of employees over the web. This application is expected to assist and facilitate the management of the company, especially in the gathering criticism and suggestions from employees who are then evaluated for company improvement. We uses the database design method based on database application lifecycle, including requirements collection and analysis, conceptual database design, logical database design, DBMS selection, physical database design, and implementation. The results achieved are a database design anda web-based dashboard application that collects criticisms and suggestions. The advantage of using this application is that the company can easily accept criticism and suggestions from employees, simplify storage and data management criticism and suggestions, create reports, and reduce the cost of data collection and the process that was previously done manually. Through the database created, the data management of criticisms and suggestions of employees can be done better.
Analisis Investasi Proyek IT dalam Bina Nusantara Suryawan, Angellia Debora
ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 2 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i2.2478

Abstract

Companies should be able to adapt to the rapid development of IT. Therefore, IT is a must requirement for companies that want competent in today's business competition. The company must prepare budget that does not cheap for IT investment in order to meet global market competition. Companies need to really check and make sure that their IT investments will indeed be useful and profitable, or can obtain return of investment (ROI) at least. Companies also need to choose the right investments and in accordance with the company's business needs, so that IT can assist in improving corporate profits. This study aims to analyze utility of IT investment, IT investments in the budgeting process, and how the processes and methods of measurement and calculation of a good budgeting. Therefore, companies may prevent any losses on the IT investment. It is expected that through this study companies can decide whether the IT investment is feasible or not feasible to be implemented. Besides, companies can measure whether the investment will it be beneficial or detrimental.
Strategi Bisnis dengan Strategi Sistem Informasi untuk Perguruan Tinggi Wijaya, Hendy; Darudiato, Suparto; Octavia, Tanty
ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 2 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i2.2522

Abstract

Information systems strategy is one important aspect in determining the direction and goals of an organization/ company. Well-directed strategic planning will bring positive influence on the existence of an organization in aligning with the vision planned in the early stages as well as in achieving the objectives. Ineducation, strategic planning of a higher education institution plays an important role to determine the objectives to be achieved. Nowadays, competition in education is no less intense with world trade, so it requires appropriate strategic planning of any relevant factors. In this research, data collection is done by a direct survey and questionnaires at several higher educational institutions, and supported with literature study. Based on the survey, a model is created as a solution for common problems faced by the institution. Decisions through better information systems strategy will make a positive contribution to the development and quality objectives of the institution that may increase its competitiveness.
Strategi Bisnis Teknologi Informasi pada Perusahaan Hitachi, Ltd. Pudjadi, Tri; Jaya, Achmad; Kiranal, Defria A.; Rahadian, Raedi
ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 2 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i2.2555

Abstract

Information technology (IT) application for corporate is now a very common thing. It brings many benefits, such as improving business performance, minimizing marketing cost and time, and minimizing the risk in doing business. Hitachi, Ltd. relies on information technology for the company's progress. Various IT strategies performed by Hitachi, Ltd. for improving the quality of their business which one of them is implementing enterprise resource planning (ERP) system of Microsoft Dynamics Navision as its core business application. As a business management software, this system connects many components of the organization by presenting a comprehensive business management functionality-from the financial sector to supply chain. Nevertheless, one of the shortcomings of ERP system is its inefficient schedule solution. Therefore, Hitachi, Ltd. implements a lot of strategies, beside ERP, to survive in the competitive business world of information technology.
Game Edukasi Pengenalan Kebudayaan Indonesia Berbasis Android Salman, Afan Galih; Chandra, Natalia; Norman, Norman
ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 2 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i2.2581

Abstract

Game now is not just an entertainment but merely serves as a educational tool or the so-called educational games. We develop an educational game application on Android platform which provides information about Indonesian culture. The methodology used is the analysis method of information gathering, system design, implementation, and testing. Information about Indonesian culture is displayed in form of Android-based educational game application. Users will be expected to get a lot of information regarding the Indonesian culture.
Aplikasi Produk Geosintetik untuk Pekerjaan Reklamasi Pantai Suhendra, Andryan
ComTech: Computer, Mathematics and Engineering Applications Vol 4, No 2 (2013): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v4i2.2511

Abstract

Besides opening new land to the hilly terrain, reclamation of beach and other watery land is one of the alternatives of residential land compliance which is pretty much applied. However, the reclamation work often encounteres some obstacles, such as the soft subgrade with a low carrying capacity and the possibility for consolidation reduction which is large and long and high sea waves that could potentially cause abrasion during both construction and after construction. The use of geosynthetic materials as an alternative material supporting the reclamation work in Indonesia is still limited. The project owner and executives tend to use conventional methods though the use of geosynthetic can provide benefits and ease of implementation. Some of the advantages of using geosynthetic materials in reclamation work with soft soil foundation is a faster execution of the work, loss reduction of embankment material into the soft subgrade, and lower maintenance costs. This paper discusses geosynthetic products as well as its application to the reclamation work that comes with examples of projects that have been or are being carried out and in Indonesia.

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