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Jurnal Manajerial

manajerial
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Published by Universitas Muhammadiyah Gresik

ISSN : 23548592 EISSN : 26215055 DOI : -

Core Subject : Science,

Decision Sciences, Operations Research & Management

The Managerial Journal is published by Management Department, Faculty of Economics and Business University of Muhammadiyah Gresik, twice a year in January and Juli. The purpose of this journal is to facilitate scientists, researchers and practitioners to publish original research articles or article reviews. The article essentially contains topics on Business Management, Financial Management, Operational Management, Human Resource Management, Marketing Management and Entrepreneurship.

Arjuna Subject : -

Articles 10 Documents

Search results for , issue "Vol 2 No 1 (2015)" : 10 Documents clear

PENGARUH CITRA MEREK, FASILITAS, DAN KUALITAS PELAYANAN TERHADAP KEPUASAN DAN LOYALITAS PASIEN RAWAT JALAN UNTUK MEMANFAATKAN PELAYANAN KESEHATAN DI RUMAH SAKIT SEMEN GRESIK Nur Jannah
Jurnal Manajerial Vol 2 No 1 (2015)
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

This research has a goal to analyze the influence parcially and concurrently between brand image, facility, and service's quality for satisfaction and loyalty; and the influence of brand image, facility and service's quality to layalty by satisfaction. The sample of this research was used 100 respondents who are outpatients that exploit the health's service of Semen Gresik Hospital (havi ng minimal two times visit and 17years old). The methode of this analysis is Path Analysis. The result showed that brand image is not influential parcially for satisfaction; facility is not influential parcially for patient's satisfaction; service's quality is not influential parcially for satisfaction; brand image, facility and service's quality are influenced concurrently for satisfaction; brand image is not influential parcially for loyalty; facility is not influential parcially for loyalty; service's quality is influenced parcially for loyalty; satisfaction is influenced parcially for loyalty; brand image, facility, service quality and satisfaction are influenced concurrently for loyalti; brand image is influenced for loyalty by satisfaction, facility is influenced for loyalty by satisfaction and service quality is influenced for loyalty by satisfaction.

MODEL PEMBELAJARAN LESSON STUDY TERHADAP MOTIVASI BELAJAR MAHASISWA MELALUI KUALITAS PROSES PEMBELAJARAN DAN KOMPETENSI DOSEN Sukaris Sukaris
Jurnal Manajerial Vol 2 No 1 (2015)
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Kondisi kekinian dalam proses pembelajaran masih dijumpai model pembelajaran yang masih berpusat pada tenaga pendidik (teaching center learning) dengan mengajarkan dan masih memberikan pembelajaran yang bersifat materi, serta dosen sebagai pusat pembelajaran itu sendiri. Pilihan lain adalah model pembelajaran dengan student center learning berbasis lesson study. Model pembelajaran lesson study yang dilaksanakan apakah akan dapat menjawab kelemahan dari teaching center learning, bahwa dengan model ini student center learning menjadi semakin dapat dirasakan dampaknya, untuk itu tujuan penelitian ini adalah ingin mengetahui apakah pembelajaran kolegialitas, mutual learning, kolaboratif dapat meningkatkan kualitas proses pembelajaran, kompetensi dosen dan juga motivasi belajar yang semakin meningkat. Model pembelajaran lesson study dapat menjawab kelemahan dari teaching center learning, bahwa dengan model ini student center learning, kolegialitas, kolaboratif dapat meningkatkan kualitas proses pembelajaran, kompotensi dosen dan juga motivasi belajar yang semakin meningkat.

PENGARUH SISTEM PENJUALAN ONLINE TERHADAP KEPERCAYAAN PELANGGAN DAN DAMPAKNYA PADA LOYALITAS PELANGGAN (STUDI PADA PT. WEB WAHANA WISATA) Aminah Rizkiyah; Budiono Prestyadi
Jurnal Manajerial Vol 2 No 1 (2015)
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Consumer Loyality very important means for the company that maintain the sustainability of their business and the continuity of our business activities. Customers faithful consumers is satisfied with products and services provided. Then variable existing as follows: the influence of Online Sales System (X); Customer Trust (Y1); and customer loyalty (Y2);Using the tabulated results of the survey population data on customers of PT Web Wahana Wisata on JL. Veteran 5A Singosari No. 42-Gresik were analyzed using path analysis (path analysis). Then it can be known to the alpha coefficient of each variable in each variable declared reliability because of greater than 0.6. But the value of the hypothesis test is said to be insignificant because the variable does not satisfy the requirements of t-values count > from the t-table, wich is equal to 1,9955 (95%) confidence levels in standart, among other things: the influence of online sales system with customer trust gained by the value t calculate of 0,105. The influence of online sales system with customer loyalty with a value calculate amounted to 1,647. The influence of customer trust and loyalty of customers obtained by values t count of 0,261. But the influence is not direct online sales system of customers loyalty through customer trust gained by the value of 0,00205, which means online sales system that run companies affect customer loyalty.

PENGARUH PROGRAM KESEJAHTERAAN KARYAWAN TERHADAP SEMANGAT KERJA KARYAWAN PT PJB UNIT PEMBANGKITAN GRESIK Putri Retno Wulandari
Jurnal Manajerial Vol 2 No 1 (2015)
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

The purpose of this study is to know the influence of employee prosperity program in worker enthusiasm partially or simultaneously and to know the employee prosperity is economical, facilitative and a service which has most domination influence the worker enthusiasm. The population of this study was permanent employee at PT PJB Unit Pembangkitan Gresik. The sample of this study was 109 participants. This study used multiple linier regressions as the technique analysis. The result of this study explained that employee prosperity program was economical and the service has influence the worker enthusiasm partially. Employee prosperity program was economical and the service influenced the worker enthusiasm partially. Employee prosperity program was facilitative and there was no influence in worker enthusiasm. Employee prosperity program was economical, facilitative and the service influence in worker enthusiasm simultaneously. The program also was economical and mostly has domination influence in worker enthusiasm.

PENGARUH PELATIHAN ON THE JOB DAN OFF THE JOB TERHADAP KINERJA STAFF PERAWAT RUMAH SAKIT MUHAMMADIYAH GRESIK Chusnul Chotimah
Jurnal Manajerial Vol 2 No 1 (2015)
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

This study aimed to investigate the effect of partially and simultaneously between training on the job and off the job simultaneously affect the performance of staff nurse Muhammadiyah Gresik Hospital. This research was carried out on staff Muhammadiyah Gresik Hospital Nurses as many as 34 people in the sample. The sampling technique was purposive sampling. Data collection instrument used in this study was a questionnaire. The data have been collected and processed using SPSS computing, prior to analysis by multiple linear regression techniques performed classical assumption. Regression analysis showed that the Training On The Job And Off The Job Of Staff Nurse Performance Muhammadiyah Gresik Hospital obtained the equation Y = 0.132 + 0.491 X1 + 0.456 X2. The analysis showed that both variables simultaneously affect the performance of Muhammadiyah Hospital Staff Nurses Gresik is indicated by a value of F calculated (45.328) > F table (3.3).While partially obtained t value for X1 (On the Job Training) is 2.755 and t value for X2 (Off The Job Training) is greater than the 2,551 t table (2.0395). From the evidence, we can conclude that the two variables have a positive effect on the performance of Muhammadiyah Hospital Staff Nurses Gresik. The amount of Adjusted R Square of 72.9 % was obtained , indicating that this variable variable training on the job and off the job can be an impact on staff nurse performance variables while the remaining 27.1 % were caused by other factors that do not exist in this model.

KINERJA KEUANGAN KOPERASI KARYAWAN “SINAR MENTARI” UNIVERSITAS MUHAMMADIYAH GRESIK Rahmat Agus Santoso
Jurnal Manajerial Vol 2 No 1 (2015)
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Kinerja yang dihasilkan oleh Koperasi Karyawan “Sinar Mentari” Universitas Muhammadiyah Gresik dapat dilihat dari hasil usaha yang bersifat financial. Hasil penelitian ini dapat digunakan sebagai alat evaluasi atas kinerja yang telah dicapai untuk pengambilan keputusan. Laporan keuangan merupakan alat yang sangat penting untuk memperoleh informasi sehubungan dengan posisi keuangan dan hasil usaha yang telah dicapai oleh koperasi. Untuk mengetahui kemampuan dalam memenuhi kewajiban jangka pendek yang harus segera dipenuhi atau kemampuan koperasi untuk memenuhi kewajiban keuangan pada saat ditagih menggunakan analisis rasio likuiditas. Untuk mengetahui kemampuan dalam memenuhi kewajiban keuangannya apabila koperasi dilikuidasi, baik kewajiban keuangan jangka pendek maupun jangka panjang menggunakan analisis rasio solvabilitas. Untuk mengetahui kemampuan untuk menghasilkan laba selama periode tertentu menggunakan analisis rasio rentabilitas. Koperasi Karyawan “SINAR MENTARI” Universitas Muhammadiyah Gresik mampu untuk memenuhi kewajiban keuangan jangka pendek yang harus segera dipenuhi atau saat ditagih serta cukup mampu untuk menjalankan aktivitas operasinya pada Tahun Buku 2009 – 2012. Koperasi Karyawan “SINAR MENTARI” Universitas Muhammadiyah Gresik sangat mampu untuk memenuhi kewajiban keuangannya apabila koperasi dilikuidasi, baik kewajiban keuangan jangka pendek maupun jangka panjang, tetapi kurang mampu untuk mengelola Asset dan hutang pada Tahun Buku 2009 – 2012. Koperasi Karyawan “SINAR MENTARI” Universitas Muhammadiyah Gresik sangat mampu untuk menghasilkan laba selama periode Tahun Buku 2009 – 2012 dan sudah berkinerja istimewa karena kemampuanya untuk menghasilkan keuntungan dengan menggunakan modalnya sendiri sudah tinggi.

PENGARUH INOVASI PRODUK, KINERJA PEMASARAN DAN ORIENTASI PASAR TERHADAP KEUNGGULAN BERSAING (STUDI PADA TOKO ROTI DI KABUPATEN GRESIK) Anik Rachmatullina’iya
Jurnal Manajerial Vol 2 No 1 (2015)
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

This research to analyze the influence of product innovation, performance marketing and market orientation towards competitive advantage bakery in Gresik Town. This study uses the analysis of multiple linear regression, with incidental sampling technique. In this study using quantitative methods with 50 samples of existing bakery in Gresik Town. Processing of the data from this study using SPSS version 15. The results of the study showed that the t test, t count > t table is 2,096 > 2,0219, then the Product Innovation positive effect on competitive advantage t count < t table is 1,293 < 2,0219, This shows that marketing performance is not a positive influence on competitive advantage. t count > t table is 5,900 > 2,0219, the market orientation has positive influence on competitive advantage. The results of the study showed that the test F, 82,665 F count > F table 2.81 and significance F value smaller than 0.05 (0.000 < 0.05 ), then product innovation, performance marketing and market orientation simultaneously affect the competitive advantage.

PENGARUH KUALITAS PRODUK TERHADAP KEPUASAN DAN LOYALITAS PELANGGAN LCGC TOYOTA AGYA Erin Trisilia Windiyanti
Jurnal Manajerial Vol 2 No 1 (2015)
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

This research to determine how much influence the performance, features, reliability, and durability to the satisfaction and loyalty. The population in this research is that all customers who buy Toyota Agya at PT. Arina Parama Jaya (Arina Motor) and used Toyota Agya cars for at least one month. The number of samples is 50 samples were selected by using the method of Non-Probability Sampling, namely purposive sampling, and incidental sampling. The data in this research is primary data obtained from questionnaires distributed to respondents. Data were analyzed using logistic regression were processed with SPSS data processing applications 16. Testing was done by using path analysis. The results of hypothesis testing using t-test is known that the performance effect on satisfaction of a count of 13,565 > t table 2.0106, features affect the satisfaction of a count equal to 4.151 > 2.0106, reliability affects the satisfaction of a count equal to 4.5535 > 2.0106, resistance affects the satisfaction of a count equal to 2.403 > 2.0106, effect on customer loyalty satisfaction of the results count equal to 4.116 > 2.0106.

PENGARUH ATMOSFER DALAM GERAI, FASILITAS, DAN KEANEKARAGAMAN PRODUK TERHADAP MOTIF BELANJA HEDONIK PENGUNJUNG DI MAL GRESIK Naning Ayu Astiwi
Jurnal Manajerial Vol 2 No 1 (2015)
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

This research is purposed to measure the partial and simultan of atmosphere influence in platform, facilities and all kinds of products to hedonic shopping motif of Gresik Mall visitors. This research takes 80 respondents from Gresik Mall visitors to research sample. Analysis results show that atmosphere in platform, facilities and all kinds of products influence in partial and simultan to hedonic shopping motif.

PENGARUH RELATIONSHIP MARKETING TERHADAP LOYALITAS NASABAH Toyyibul Imam
Jurnal Manajerial Vol 2 No 1 (2015)
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

The research is aimed : 1) to determine the relationship marketing variables that consists of trust, commitment, communication, bonding and satisfaction partial effect on customer loyalty. 2) to determine the relationship marketing variables that consists of trust, commitment, communication, relationship and simultaneously influencing satisfaction on customer loyalty. In this study has six hypotheses to be tested using multiple linear regression. Sampel used in this study were drawn from the Bank BCA Syariah customers consisting of 80 respondents. This research using quantitative methods and sampling techniques incidental. The results of the data processing SPSS version 15. The result of t-test research shows that t < t tabel is -0,441 < 1,993 then the trust is not a positive effect on customer loyality, t count > t tabel is 3,821 > 1,993, this shows that the commitmen has a positive effect on customer loyality, t count > t tabel is 3,468 > 1,993, this show that the communicationt has a positive effect on customer loyality. t count > t table is 2.669> 1.993, then the bond has a positive effect on customer loyalty , t count> t table is 2.691> 1.993, the satisfaction has a positive effect on customer loyalty . The results of the study showed that the test F 25.155 F count> F table 2.33 and the significance of the F values were less than 0.05 (0.000 <0.05) the trust, commitment, communication, bonding and satisfaction simultaneously influence on customer loyalty.

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maulidyah amalina rizqi

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manajerialumg@gmail.com

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Kab. gresik,

Jawa timur

INDONESIA

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Home Page

OAI Link

Editorial Team

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Reviewer

Google Scholar

Contact Name maulidyah amalina rizqi

Contact Email maulidyah@umg.ac.id

Phone -

Journal Mail Official manajerialumg@gmail.com

Editorial Address -

Location Kab. gresik, Jawa timur INDONESIA

Abstract

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Abstract

Contact Name
maulidyah amalina rizqi

Contact Email
maulidyah@umg.ac.id

Phone
-

Journal Mail Official
manajerialumg@gmail.com

Editorial Address
-

Location
Kab. gresik,

Jawa timur

INDONESIA