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Elva Dona
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elvadona@akbpstie.ac.id
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INDONESIA
JURNAL PUNDI
ISSN : 26562278     EISSN : 2656227     DOI : -
Core Subject : Economy, Social,
Jurnal Pundi ( E-ISSN: 2656-2278 ) adalah jurnal ilmiah yang bertujuan untuk menyediakan platform bagi para peneliti mapan dan karier awal. Jurnal ini menerima penelitian- makalah berbasis dari bidang Manajemen, Akuntansi, dan Ilmu Ekonomi. Diterbitkan oleh Sekolah Tinggi Ilmu Ekonomi Keuangan, Perbankan dan Pembangunan Padang yang dapat digunakan oleh peneliti, dosen, dan mahasiswa di lingkungan kemenristekdikti RI. Jurnal ini diterbitkan 3 (tiga) kali dalam satu tahun, Maret, Juli dan November. Setiap artikel di- review oleh para ahli sistem blind review ganda dan artikel yang disubmit belum pernah di publish pada jurnal lain. Kontribusi untuk edisi mendatang dipersilahkan. Ruang lingkup Jurnal Pundi mencakup analisis saat ini pada: Ekonomi Manajemen dan Bisnis Akuntansi Keuangan Publik Aplikasi ekonomi.
Arjuna Subject : -
Articles 12 Documents
Search results for , issue "Vol 4, No 2 (2020)" : 12 Documents clear
Pengaruh Kualitas E-Government terhadap Kepuasan Pengguna E-Filing Studi Kasus Wajib Pajak OP di Surakarta Tahun 2019 Gunawan Setyo Utomo
JURNAL PUNDI Vol 4, No 2 (2020)
Publisher : AKBP-STIE "KBP" PADANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31575/jp.v4i2.179

Abstract

This study aims to determine the effect of system quality, information quality, and service quality on E-filing user satisfaction in Surakarta. The population and sample in this study are individual taxpayers registered at the Pratama Surakarta Tax Office in 2019. The data collection technique of this study uses incidental sampling techniques, and the determination of the number of samples using Slovin formula with a sample of 100 respondents. The data used in this study is a questionnaire using a Likert scale 1 to 5. The data analysis technique used in this study is multiple linear regression. Based on the results of the analysis conducted, it shows that there is a positive influence on system quality and service quality on E-filing user satisfaction. While the quality of information does not affect E-filing user satisfaction.Keywords: System Quality, Information, Services, User Satisfaction
Pengaruh Kualitas Produk dan Brand terhadap Loyalitas Konsumen (Studi pada Konsumen Pengguna Produk “Tupperware” di Kelurahan Bandar Buat Padang) Febsri Susanti; Windy Kusumahati
JURNAL PUNDI Vol 4, No 2 (2020)
Publisher : AKBP-STIE "KBP" PADANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31575/jp.v4i2.203

Abstract

Along with social and economic progress, there have been increasing demands in various aspects of life. Therefore, producers must be able to keep pace with changing circumstances to gain consumer loyalty in order to thrive and succeed in the existing market share. The aim of this study is to determine the effect of product quality and branding strategy on consumer loyalty. The population used in this study was residents of Bandar Buat village, Padang who used Tupperware products. The sample is comprised of 85 people. The data was processed using the SPSS program. The results show that product quality and branding has strong influence on consumer loyalty which means that if the products are of high quality and the brand is associated with a positive image, the consumer will be more loyal to an item despite the existence of a number of rival products. Keywords: product quality, brand, customer loyalty.

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