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Deni Eko Saputro
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P3EI-Center for Islamic Economics Studies and Development (Pusat Pengkajian dan Pengembangan Ekonomi Islam) Faculty of Business & Economics, Universitas Islam Indonesia Prawiro Kuat Street, Ringroad Utara, Condongcatur, Depok, Sleman, Yogyakarta, Indonesia, 55283 Phone: +6274881546; Fax: +6274882589
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INDONESIA
ASIAN JOURNAL OF ISLAMIC MANAGEMENT (AJIM)
Published by Universitas Islam Indonesia
ISSN : 27460037     EISSN : 27222330     DOI : http://dx.doi.org/10.20885/AJIM
Core Subject : Science, Education, Social,
Decision Sciences, Operations Research & Management Social Sciences Other
The Asian Journal of Islamic Management (AJIM) is a peer-review journal publishes quality and in-depth analysis on current issues within Asia and Islamic management topics. The journal publishes twice a year every June and December. AJIM welcomes strong and original evidence-based empirical studies on the aspect of Islamic management in the Asia context. The journal is open-accessed for scholarly readers. The following are suggested areas of interest, but not limited to: Marketing of Islamic financial products and services Halal supply chain and operations management Halal tourism and hospitality management Halal foods, beverages, cosmetics, pharmaceuticals, toiletries Muslim consumer behavior, segmentation, targeting, positioning Religiosity of consumers, employees, leaders, managers, suppliers Islamic codes of conduct and ethics in management Islamic leadership and followership, leader-member relations Takaful, zakah (charity) and waqf management Riba, gharar, maisir Islam, technology and management Digital marketing, financial technology, e-recruitment Islam, competition, coopetition and strategic management Islam, cross-culture and management Value chain management and customer satisfaction Islamic lean manufacturing, and operations
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 6 Documents
 1 
Search results for , issue "VOLUME 5 ISSUE 1, 2023" : 6 Documents clear
Determinants of BSI mobile banking adoption intentions: DeLone & McLean and UTAUT Model integration with religiosity Sholihah, Erlinda; Antari, Ika Septiana Windi; Rochimawati, Rizqi Fajar; Ulwiyyah
Asian Journal of Islamic Management (AJIM) VOLUME 5 ISSUE 1, 2023
Publisher : Faculty of Business & Economics, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/AJIM.vol5.iss1.art1

Abstract

Purpose − This research aims to identify influencing factors on BSI mobile banking adoption intention by integrating the UTAUT and DeLone & McLean models and the role of religiosity variables.Methodology − This research used primary data from 150 Bank Syariah Indonesia customers who used mobile banking. The analysis method applied SEM PLS to assess the relation among exogenous and endogenous variables using SmartPLS software.Findings − The findings show that from the factors identified, Service Quality, Information Quality, Performance Expectancy, Effort Expectancy, Social Influence, and Religiosity are critical variables in BSI mobile banking adoption intention. Because these six factors significantly impact the intention of BSI Mobile Banking adoption.Implications − Our work helps stakeholders strategize and policy to offer more innovative and flexible production technologies. So, the bank must pay more attention to things that support the increasing performance of mobile banking to increase customer intentions in adopting BSI mobile banking.Originality − This research provides a theoretical contribution in integrating the UTAUT and DeLone & McLean models, including the role of religiosity variables in assessing the adoption intention factors of BSI mobile banking in Indonesian society.
The impact of Islamic financial development on renewable energy production in Islamic countries Siswantoro; Mahmud, Amir
Asian Journal of Islamic Management (AJIM) VOLUME 5 ISSUE 1, 2023
Publisher : Faculty of Business & Economics, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/AJIM.vol5.iss1.art4

Abstract

Purpose − This study aims to determine the impact of the development of Islamic finance on renewable energy production in Islamic countries. Two variables representing Islamic finance (Islamic financing and Sukuk) and five control variables (economic growth, foreign investment, CO2 emissions, trade openness, and consumer price index) are also studied.Methodology − Ninety-panel data from 10 Islamic countries over a period of 9 years (2013-2021) were analyzed using panel data analysis with the fixed effect model approach.Findings − The results show that Islamic countries with good development of Islamic banking and Sukuk tend to experience an increase in renewable energy production. Other empirical findings show that economic growth, CO2 emissions, and consumer price index are the next variables that affect renewable energy in Islamic countries.Implications − The results of this study have implications for the policies of Muslim countries to further encourage Islamic finance to be channeled into the renewable energy sector. The government should establish a clear regulatory framework for green Islamic investment and financing and if necessary, they are needed to provide incentives to the green investment sector.Originality − Previous studies that directly examine the effect of Islamic financial development on renewable energy are still limited. Most of the previous studies have examined the impact of Islamic financial development on environmental issues such as sustainable development, climate change, or environmental quality
Patient satisfaction with Indonesian sharia hospital services: Halal healthcare tool and implications for loyalty-WoM Alfarizi, Muhammad; Arifian, Rafialdo
Asian Journal of Islamic Management (AJIM) VOLUME 5 ISSUE 1, 2023
Publisher : Faculty of Business & Economics, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/AJIM.vol5.iss1.art2

Abstract

Purpose − Analyze the psychology of patients related to halal healthcare tools that impact their loyalty intentions to Sharia hospitals in Indonesia for health visits and the implications of word of mouth on the community.Methodology − The research employed quantitative techniques by utilizing cross-sectional survey information gathered from Sharia hospital patients in Indonesia, selected through convenience sampling methods. The study analyzed a total of 229 patient responses through the application of structural equation modeling.Findings − Sharia facilities, doctor-nurse services, medical expertise and administrative conduct as indicators of halal health services affect patient satisfaction in sharia hospitals. However, there is resistance to the influence of the medical facility atmosphere on satisfaction caused by the concentration of patients in medical services and solving health problems. Patient satisfaction affects loyalty which in turn gives a positive word of mouth effect.Implications − Islamic hospitals should prioritize patient assessment and satisfaction by reviewing their physical facilities, cleanliness, comfort, and spiritual needs. Medical personnel should enhance communication and sharia-compliant practices. Digitalization and improved service standards are essential, requiring adaptability and technology integration. Regular evaluations and external monitoring are vital. The government should collaborate with relevant ministries and organizations to intensively monitor and improve the quality of sharia hospitals. Originality − This study develops new knowledge on indicators of special services for sharia hospitals according to halal standards by integrating the outputs of satisfaction, loyalty and Word of Mouth (WoM) outputs which have been separated so far but have a chronological sequence in line with existing marketing theory.
The important role of the DTPB in the development of Islamic P2P lending in Indonesia Rofiqo, Azidni; Zamarkasi, Ainul; Bin Abd Razak, Abdurrizqi
Asian Journal of Islamic Management (AJIM) VOLUME 5 ISSUE 1, 2023
Publisher : Faculty of Business & Economics, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/AJIM.vol5.iss1.art3

Abstract

Purpose − the purpose of this study is the determinants of factors influencing to the intention in Islamic Peer to Peer (P2P) financing platform. Methodology − Quantitateve approach with distributing questionnare accross Islamic P2P financing platforms consisting of ethis.co.id, ammana.id, alamisharia.id, danasyariah.id and qazwa.id employed. 121 usable sample is analsyed with using PLS-SEM and Smart PLS 3.2 opreated as analysis tools.Findings − The results show that normative influence affects positively and significantly the subjective norm. In terms of attitude control, only perceived uselfulness has insiginificant influence on attitude. Moreover, self-efficacy and facilitating condition has a positive and significant impact on perceived behaviour control. Attitude and perceived berhaviour control affect intention to participate. However, subjective norm has insignificant impact on intention to participate in P2P financing platform.Implications − The study suggests that islamic P2P should focus on relative advantage and perceived ease of use, perceived behavioral control in order to maintain their customers.Originality − Decomposed Theory of Planned Behavior model (DTPB) used in the study as the first study in Islamic P2P lending in Indonesia
The mediating effect of Islamic ethical identity disclosure on financial performance Mutmainah, Ina; Apriliantika, Annisa
Asian Journal of Islamic Management (AJIM) VOLUME 5 ISSUE 1, 2023
Publisher : Faculty of Business & Economics, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/AJIM.vol5.iss1.art5

Abstract

Purpose – The present study examines the impact of Islamic corporate governance and social responsibility on financial performance.Methodology – The study was designed with a quantitative approach. Purposive sampling was used in this study. Data were garnered through panel data from annual reports on Islamic banking in Indonesia and Malaysia from 2018 to 2020. The data were analyzed employing the Path Analysis.Findings – Study findings demonstrate that Islamic social responsibility and corporate governance did not significantly impact financial performance. Additionally, disclosing its Islamic ethical identity, Islamic corporate governance had a substantial impact on financial performance. Islamic social responsibility, however, had no impact on financial performance when Islamic ethical identity was disclosed.Implication – The findings offer empirical insights for managing Islamic commercial banks in Indonesia and Malaysia to elevate the application of Islamic corporate governance and social responsibility. This transparently demonstrates the quality of governance and social responsibility of Islamic banking with the disclosure of Islamic ethical identity following the standards applied by Islamic banking affecting stakeholder satisfaction.Originality – This research contributes significantly to the realm of Islamic banking management. It examines the level of stakeholder satisfaction through the enactment of Islamic corporate governance as a form of supervision of management performance, Islamic social responsibility as a form of corporate concern for the surrounding environment and Islamic ethical identity disclosure to promote the image of Islamic banking.
Interactive marketing and relationship quality in Islamic banking: A Parepare case study Addury, Multazam Mansyur; Pangestu, Dian Resky
Asian Journal of Islamic Management (AJIM) VOLUME 5 ISSUE 1, 2023
Publisher : Faculty of Business & Economics, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/AJIM.vol5.iss1.art6

Abstract

Purpose − This research aims to analyze the effects of interactive marketing and relationship quality on customer satisfaction and loyalty in Islamic banking.Methodology − A quantitative research approach was employed, and data was collected through a survey questionnaire administered to customers of Islamic banks in Parepare. The data analysis method used in this study is Partial Least Squares-Structural Equation Modeling (PLS-SEM).Findings − The study findings indicate that, indirectly, interactive marketing and relationship quality do not have a direct significant influence on customer loyalty in Islamic banks. However, it is observed that interactive marketing and relationship quality can affect customer loyalty through satisfaction. These findings suggest that the process of maintaining and enhancing customer loyalty in Islamic banks requires careful attention to multiple factors and stages.Implications − This research emphasizes the significance of integrating interactive marketing strategies, fostering relationship quality, and prioritizing customer satisfaction in the context of Islamic banks. These factors are essential for maintaining and strengthening customer loyalty, ultimately contributing to the long-term success and competitiveness of Islamic banks in Kota Parepare.Originality − The originality of this research lies in its contextual focus and integration of variables. Firstly, the study specifically examines the impact of interactive marketing and relationship quality on customer satisfaction and loyalty within the context of Islamic banks in Kota Parepare. Secondly, the study integrates multiple variables, including interactive marketing, relationship quality, customer satisfaction, and customer loyalty, providing a comprehensive understanding of the factors that contribute to customer loyalty in the context of Islamic banks.

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