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Muhammad Ridwan
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Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences
Published by Budapest International Research and Critics University Journal
ISSN : 26151715     EISSN : 26153076     DOI : DOI: https://doi.org/10.33258/birci
Core Subject : Religion, Economy, Humanities, Art, Social,
Religion Arts Humanities Economics, Econometrics & Finance Social Sciences
Budapest International Research and Critics Institute (BIRCI-Journal) : Humanities and Social Sciences is a peer-reviewed journal published in February, May, August and November by Budapest International Research and Critics University Journal (BIRCU-Journal). BIRCI welcomes research papers in Humanities: Language and Linguistics, History, Literature, Performing Art, Philosophy, Religion, Visual Arts. Social Sciences: Economics, Anthropology, Sociology, Psychology, Geography, Culture and Ethics Studies, Gender and Sexuality Studies, Area Studies, Archaeology, and other related areas and it is published in both online and printed versions.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 15 Documents
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Search results for , issue "Vol 8, No 2 (2025): Budapest International Research and Critics Institute May" : 15 Documents clear
Leveraging Data Analytics for Effective Public Relations Practice in Nigeria Customs Service Maiwada, Abdullahi Aliyu; Adeogun, Folusho; Muhammad, Aliyu
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 8, No 2 (2025): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v8i2.8079

Abstract

In today’s digital age, data analytics has become a powerful tool for enhancing public relations (PR) strategies, especially in public sector institutions like the Nigeria Customs Service (NCS). This study explores the role of data analytics in enhancing public relations (PR) practices within the Nigeria Customs Service (NCS). As public institutions face growing demands for transparency, accountability, and stakeholder engagement, the integration of data-driven strategies in PR becomes increasingly vital. This research examines how data analytics tools and techniques can support the NCS in monitoring public sentiment, evaluating communication effectiveness, managing crises, and shaping strategic messaging. Using content analysis data from media sources, and operational metrics, the NCS can foster a more responsive and informed public relations framework. The paper highlights case examples, identifies current challenges, and offers recommendations for institutionalizing data analytics in PR operations to build trust, improve public perception, and support organizational goals within the broader context of digital governance in Nigeria. The paper concludes that in an era where data-driven decision-making defines institutional credibility and stakeholder engagement, the Nigeria Customs Service stands to gain significantly by integrating data analytics into its public relations practice.
The Effect of Timely Guarantees Based on Kafalah Bil Ujrah on Shopee on Customer Satisfaction Dahlia, Iis; Hasan, Asyari
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 8, No 2 (2025): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v8i2.8097

Abstract

Customer trust is a critical element in ensuring operational continuity and success of a marketplace platform. Shopee, one of the largest marketplaces in Indonesia, strives to increase customer satisfaction through various innovative programs, one of which is the Timely Guarantees Program based on the kafalah bil ujrah. This study aims to analyze kafalah bil ujrah in the timely guarantees program at shopee to increase customer satisfaction and user confidence in the marketplace in terms of delivery accuracy. This study aims to analyze kafalah bil ujrah in the timely guarantees program at shopee to increase customer satisfaction and user confidence in the marketplace in terms of delivery accuracy. Data were collected through questionnaires distributed to 300 respondents who are active shopee users. This research uses a quantitative approach with a survey method. The results showed that the implementation of the timely guarantees program using the kafalah bil ujrah contract significantly affected customer satisfaction. With this warranty, customers feel safer and more confident in making transactions. Descriptive analysis shows that the majority of respondents are satisfied with the timely guarantees program implemented by shopee. The results of multiple linear regression tests state that the variables of the timely guarantees program (x1) and the kafalah bil ujrah contract (x2) significantly affect customer satisfaction (y). The novelty of this research is that the significance of these results reinforces the importance of the guarantee mechanism in increasing customer trust and satisfaction on e-commerce platforms. The benefits of research are that it can increase trust with a clear time guarantee and certainty in claim settlement can increase trust in the shopee platform and provide a better understanding of the kafalah bil ujrah contract (guarantee on the basis of ujrah or fee) which may not be widely known by customers and sellers.
The Impact of E-Learning on Motivation and Its Influence on the Interest in Studying Within the Campus Environment of Pelita Bangsa University in Cikarang Indriana, Nina; Hisniati, Sally Badriya; Ridwan, Mohammad; Supiana, Supiana; Zaqiah, Qiqi Yuliati; Basri, Hasan
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 8, No 2 (2025): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v8i2.8084

Abstract

This study investigates the impact of e-learning and the campus environment on students' learning motivation and interest, as well as the mediating role of learning motivation. Using a quantitative causal methodology, the research involved 100 undergraduate students from Undiknas Denpasar, with data collected via questionnaires. Analysis was conducted using Microsoft Excel on responses from 130 students in various engineering disciplines through Google Forms. Findings reveal a significant positive effect of e-learning and the campus environment on learning motivation, with 46% of respondents highly satisfied with E-Learning (E-Campus UPB), 50% satisfied with campus facilities, 59% stating that media and facilities support their motivation, and 49% acknowledging the influence of these factors on their learning interest at the Faculty of Engineering UPB Cikarang.
Criminal Responsibility of Perpetrators of Pornography through the Internet in the Application of the Principle of Lex Specialis Derogat Legi Generalis in the Perspective of Criminal Law Tryanto, Tryanto; Siregar, Muhammad Yusuf; Tampubolon, Wahyu Simon
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 8, No 2 (2025): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v8i2.8085

Abstract

The purpose of this study is to find out and understand about Criminal Liability for Internet Pornography Perpetrators in the Application of the Principle of Lex Specialis Derogat Legi Generalis in the Perspective of Criminal Law. This type of research uses a descriptive analysis research method, namely a method that describes and explains a fact or reality systematically. The legal materials used are primary, secondary and tertiary legal materials. Discussion Results: The Pornography Law does not expressly eliminate the crime of pornography in the Criminal Code or the ITE Law, but still applies the Criminal Code and the ITE Law for several other cases of pornography crimes. In certain cases and circumstances with stronger legal reasons, the crime of pornography in the Criminal Code or the ITE Law can be applied. In a case of pornography crime, criminal liability for perpetrators of pornography on the internet can be applied through the principle of lex specialis derogat legi generali, which means that special law overrides general law. Criminal liability for perpetrators of pornography via the internet In the Application of the Principle of Lex Specialis Derogat Legi Generalis is regulated in Articles 29 to 38 of Law Number 44 of 2008 concerning Pornography. That this Law specifically regulates pornography so that general legal rules can be set aside by using specific legal rules.
Analysis of the Influence of Discipline, Work Motivation, and Career Development on the Performance of Civil Servants at the Badan Pusat Statistik (BPS) of Provinsi Maluku Utara Uli, Soraya Diana; Marwan, Marwan; Maharani, Anita
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 8, No 2 (2025): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v8i2.8090

Abstract

This study analyzes the influence of discipline, work motivation, and career development on the performance of civil servants at the Central Statistics Agency (BPS) of North Maluku Province. The results of the tests show that discipline (X1) and career development (X3) have a significant effect on performance (Y), while work motivation (X2) does not. The regression coefficient for discipline is positive (0.421), indicating that an increase in discipline directly impacts improved performance. Simultaneously, the three variables contribute 75.5% to performance, with the remaining influence being attributed to other factors. The adjusted R² value is used to ensure the accuracy of the model in measuring the effect of independent variables on performance. It is recommended that agency leaders continue to enhance discipline and provide career development opportunities for employees. Additionally, strategies to improve work motivation should be evaluated to have a more significant impact on performance. Management should prioritize the establishment of a consistent work discipline culture and provide clear and structured career development paths for civil servants. This is crucial to foster optimal performance and improve organizational effectiveness.

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