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International Journal of Social and Management Studies (IJOSMAS)
ISSN : -     EISSN : 27750809     DOI : https://doi.org/10.5555/ijosmas
International Journal of Social and Management Studies (IJOSMAS) is a peer-reviewed bimonthly journal that publishes empirical, conceptual and review papers of exceptional quality that contribute to enrich business administration thinking .The objective of the Journal is to disseminate knowledge, which ensures good practice of professional management and its focal point is on research and reflections relevant to academicians and practicing managers/Administrators for sustainable business and social changes. International Journal of Social and Management Studies (IJOSMAS) guides it to map new frontiers in emerging and developing areas in research, industry, and governance as well as to link with centers of excellence worldwide to stimulate young minds for creating knowledge-based community. Our continued success lies in bringing together and establishing channels of communication between leading policy-makers and prominent experts in industry, commerce, and related business as well as renowned academic, education and research-based institutions to provide solutions for addressing the key issues of the contemporary society.We see the need for synergy and collaboration between these fields rather than segmentation and isolation. Hence, our objectives are to build new links, networks, and collaborations between communities of thinkers, scholars, managerial experts, and practitioners in order to stimulate and enhance creative and application-oriented solutions for society.In order to foster and promote innovative thinking in the management studies and social sciences research, itself by introducing its Journal at a global platform in ensuring the high quality and professional research standards.
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Search results for , issue "Vol. 3 No. 5 (2022): October 2022" : 1 Documents clear
Digital Transformation of Health Quality Services in the Healthcare Industry during Disruption and Society 5.0 Era Denok Kurniasih; Paulus Israwan Setyoko; Anggara Setya Saputra
International Journal of Social and Management Studies Vol. 3 No. 5 (2022): October 2022
Publisher : IJOSMAS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5555/ijosmas.v3i5.225

Abstract

The purpose of this study is to analyze the digital transformation of service quality in the health industry in the era of disruption and society 5.0. This research method is a literature review, which examines digital transformation literacy from articles in reputable international journals.Digital transformation has played a role in revolutionizing various industries, especially in the health sector. Technology in the health sector allows an individual to have a healthier life, a longer life expectancy, and a more productive life. In preparation for the era of disruption 4.0, there are still many hospitals and health care facilities that face various challenges. The main challenges are felt in terms of the ambiguity of laws and regulations and the lack of harmonization of regulations between related ministries. In addition, from internal factors, the lack of openness, motivation, and good knowledge management on the part of hospital management, medical service doctors, and IT teams in the organization also need to be addressed. Various recommendations to related parties have been formulated in the focus group discussion. Recommendations are addressed to the government, especially those authorized to issue regulations and financial support, as well as hospital management to increase implementation commitment, knowledge management of big data analysis and cloud systems, as well as empowering human resources within the organization. These recommendations are expected to be the first step in realizing a digital-based health system that is able to provide quality health services for the people

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