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BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
Published by Universitas Indonesia
ISSN : 08543844     EISSN : 23557826     DOI : https://doi.org/10.20476/jbb
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
The scope includes but is not limited to: public policy, administrative reform, local government studies, public and private governance, digital governance and business, digital finance, innovation, entrepreneurship, small businesses, people and culture in organization, knowledge management, organizational behavior, fiscal policy, tax administration, international tax, and the politics of taxation.
Arjuna Subject : Umum - Umum
Articles 319 Documents
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Pengembangan Budaya Organisasi di Lembaga Peradilan GAFFAR, JANEDJRI M.
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 15, No. 3
Publisher : UI Scholars Hub

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Abstract

This research concerns with organizational culture in a judiciary institution, with a case study at the Secretariat General and Clerk’s Office of the Indonesian Constitutional Court. The purpose of this research is to learn about the organizational culture growing in the institution, identify the appropriate culture and formulate choices of possible development. This research used qualitative approach. The data were collected through the method of observation, survey, and focus group discussion. The result of this research shows that in the dimension of external adaptation tasks, the culture developed in the Secretariat General and Clerk’s Office of the Indonesian Constitutional Court are the modern, rational, immediate, precise, and result-oriented culture. The development of organizational culture in the Secretariat General and Clerk’s Office of the Indonesian Constitutional Court is oriented to the shaping of impartial, integrated, immediate, precise, and professional culture.
Persepsi Nasabah terhadap Penerapan Sistem Layanan Produk dan Jasa E-Banking SUHARINI, MIEKE
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 15, No. 3
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Abstract

This research analyzes the customer's perception towards the application of e-banking service system applied by Bank Mandiri, starting from the end of the year 2005. The respondents of this research are Bank Mandiri Costumers living in Jakarta. This research used quantitative approach. The result shows that the majority of the respondents generally gave a positive response towards the indicators used in this research. Even so, some indicators, such as responsiveness, promotion, product variety, and information intake for the customers, are still not seen in particular by the respondents. This means the majority of bank customers in Jakarta think that the quality of Bank Mandiri’s e-banking system and products are good, even though there may be some weaknesses in some fields. As a whole, there is a different perception of the customers toward what they want and what they get.
Implementasi Kebijakan Konversi Desa Menjadi Kelurahan Wirdayanti, Agnes
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 15, No. 3
Publisher : UI Scholars Hub

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Abstract

The research aims to describe the factors that support the successful implementation of amalgamation policy of Depok from a County to a City from 2001 up to 2006. The research used descriptive qualitative approach. The result shows that theimplementation of the amalgamation policy ran well since there was no resistance from the people, County and City apparatuses. The factors that affect the amalgamation policy are: communication, resources, the executor’s attitude and the bureaucracy structure of City apparatuses; they become the main subject in the governance process. Quantitatively the number of City employees are sufficient, however qualitatively it is not adequate. These are problems that challenge the local government of Depok. Therefore we need policies and strategies to improve the quality of the apparatuses in order to best serve our people..
Proliferasi dan Etno-Nasionalisme daripada Pemberdayaan dalam Pemekaran Daerah di Indonesia AGUSTINO, LEO; YUSOFF, MOHAMMAD AGUS
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 15, No. 3
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Abstract

This paper attempts to explain and examine the variation on amalgamation in Indonesia. The proliferation of provinces, districts, cities as well as the problems after the implementation of amalgamation are discussed in this paper. The central argument of this paper is that the amalgamating process is not only driven by purpose of amalgamation itself—e.g. to provide better public goods, public services and welfare of the people etc.—, but also driven by the role of elite actor(s). It is argued that the politics of identity used by elite actor(s) is an instrument to unite local people to support their desire to control power. Thus, to prevent the misunderstanding of the purpose of amalgamation, this paper provides practical suggestions to the case being examined.
Rekonstruksi Konsepsi Supply-side Tax Policy ROSDIANA, HAULA
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 15, No. 3
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Abstract

Supply-side tax policy is generally identified with tax cut and other forms of tax incentives. Nevertheless, there are many other forms of tax policy that give larger space for private sectors to increase their productivity. It is this enlarged meaning and essence of supply-side tax policy that need to be reconstructed to hinder the policy from being trapped into tax incentive polemic. By understanding its philosophy, the concept of supply-side tax policy can be reconstructed through regulations and deregulations. Government should develop regulations on specific transactions unambiguously in order to minimize tax dispute. Simultaneously, cost of taxation for government and private sector will be reduced. The other available alternative is deregulation that will remove unfavorable tax provisions, i.e. those that create cost of taxation or cash flow distortion. This construction of supply-side tax policy is better than tax incentives since it neither intrude the government ability to generate revenue nor generate tax expenditure.
Penanganan Pengaduan Masyarakat Mengenai Pelayanan Publik UTOMO, SAD DIAN
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 15, No. 3
Publisher : UI Scholars Hub

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Abstract

Citizen participation is a manifestation of people empowerment, an effort to improve people’s ability in decision making, as well as an attempt to control society’s own future. Local government in Semarang is aware of such urgency of participation and thus establishes the Center of Public Service Complaint Management (CPSCM) as an institution to coordinate, implement, and manage people’s complaints of public service. This research uses qualitative approach with Amstein’s ladder of citizen participation, and Burns, Hambleton & Hogget’s ladder of citizen empowerment as the main theories. This research aims to analyze factors that influence the effectiveness of CPSCM as an instrument of citizen participation in public service; as well as to create an alternative solution to improve citizen participation. The research shows that there are five factors influencing the effectiveness of CPSCM, i. e. accommodative leadership particularly that of Semarang City’s mayor; local constitution and regulation; the role of civil society, mainly non-governmental organizations; and special events. This research also suggests some alternative solutions to improve citizen participation, such as: socializing the existence of CPSCM and establishing more transparent management of complaints; involving Local Representative Council to gain stronger legality of CPSCM; thoroughly evaluating the contribution of CPSCM for society and the government; encouraging more academic study on such complaints management institution.
Model Penyelewengan Pajak Menggunakan Faktur Pajak Fiktif YAMIN, LUIYANTO; PUTrANTI, TITI MUswATI
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 16, No. 1
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Abstract

Under the Value Added Tax (VAT) system, the validity of the collection is indicated by the issue of tax-invoice. Without tax-invoice, the taxable firm can be assumed not doing their obligation to collect VAT, whereas the buyer may be regarded as not paying VAT. The invoice is very important for the VAT mechanism. Zero-rate on export facilitates the exporters to claim refund on some input taxes. However, the ease and simplicity of VAT refund has been abused by taxable firms and non taxable firms with the aid of tax officers. This study is aimed to analyze the causal factors of the case of tax-invoice fraud. The study is based on the analysis of interview results with the key informants. There are at least 22 models of tax-invoice fraud occurred on exports. Four main causes for the tax-invoice fraud: (1) the complexity in credit mechanism, (2) poor tax administration, (3) lack of tax audit, and (4) the culture of society. To anticipate the cases of tax-invoice fraud, the government has issued several regulations and circulated letters, including carried out risk analysis in connection with the auditing on VAT refunds.
Hubungan Insentif Pajak dengan Iklim Investasi bagi Perusahaan Penanaman Modal Asing di Sektor Industri Tekstil di Indonesia HArtoNo, M. EDi; SEtYoWAti, MiLLA SEPLiANA
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 16, No. 1
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Abstract

This quantitative research relates tax-incentive policy with investment-climate for foreign-invested companies in textile industry by using the method of survey analysis. This research took samples by using simple random sampling method. The result shows that the tax-incentive policy is not significantly related to investment-climate of foreign-invested companies in textile industry in Indonesia. There are a lot of factors that influence investment-climate, among others, the availability of cheap, professional experts, political stability, the condition of market and its potential, macro-economic stability, the condition of infrastructure, legal certainty, and the condition of bureaucracy, as well as the rate of corruption in Indonesia. Based on the analysis on the research result, however, market access appears to be the significant factor that generates foreign investors in textile industry in Indonesia.
Pengaruh Kompetensi, Motivasi, dan Kepemimpinan terhadap Efektivitas Kerja APRIANI, FAJAR
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 16, No. 1
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Abstract

The role of lecturers, as a professional force appointed legally in Higher Education, has three major functions, i.e. education, research, and contribution to society—known as Tridharma Perguruan Tinggi (The Three Principles of Higher Education). Considering the importance of the lecturers’ position, role, and function as educational force in higher education, we need to be consistent in implementing Tridharma Perguruan Tinggi in order to achieve the goal of improving the quality of our human resources. The research aims to examine the influence of competence, motivation, and leadership toward the effectiveness of the implementation of Tridharma Perguruan Tinggi by the lecturers in Mulawarman University. The result of the research shows that competence, motivation, and leadership are strongly and significantly related to the implementation of Tridharma Perguruan Tinggi by Mulawarman University’s lecturers.
Pengaruh Kompensasi dan Iklim Organisasi terhadap Kepuasan Kerja SARI, ELVIERA
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 16, No. 1
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Abstract

Competitions amongst International Schools recently become a major concern of School management. The numbers of opening International schools in Jakarta provide a large opportunity of labor market especially those interested in working for a school. Hiring and retaining competent employees are not jobs; school management need to generate an attractive package to attract qualified employees. This research focuses on the job satisfaction from two different perspectives i.e. compensation and organizational climate. This research analyzes the correlation between compensation and organizational climate as factors that provide employee’s job satisfaction at British International School. Descriptive method is used to explore the correlations and identify the attribution of each factor that affects employee’s job satisfactions. The research indicates that compensation and organizational climate strongly affect the job satisfactions.

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