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INDONESIA
Journal of Business and Management
Published by Institut Teknologi Bandung
ISSN : 22523898     EISSN : 22523308     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Journal of Business and Management (JBM)is an online journal that is published three times a year. It publishes research papers that give rigorous theoretical and practical insight of business and managament. JBM aims to provide a forum for the dissemination of theory application and research in all areas of business and management, including but are not limited to marketing, business strategy, decision science and decision-making, strategic negotiation, finance, business risk, knowledge management, human capital management, technology management, entrepreneurship, and others relevant subjects. It is intended for researchers, students, business practitioners, and entrepreneurs to publish their ideas and experiences, and share their knowledge on business and management issues.
Arjuna Subject : -
Articles 11 Documents
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Search results for , issue "Vol 3, No 4 (2014)" : 11 Documents clear
The Impact of Information System Implementation in Enhancing the Effevtiveness and Efficiency of Travel management Business Process (A Study case in Total E & P Indonesia) Arini, Cindy; Bangun, Yuni Ros
Journal of Business and Management Vol 3, No 4 (2014)
Publisher : Journal of Business and Management

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Abstract

Business Process Management (BPM) has long been used by organizations to improve their business process to be more effective and efficient in order to gain competitive advantage. Information Technology has been long acknowledged as one of the important role for BPM. One of the famous information technology implementation is Human Resource Information System (HRIS) that is used to support Human Resource business process especially in administration field. PT. Oil Diamond is one of the companies in Indonesia that implement HRIS to enhance their HR activity effectiveness and efficiency and currently adding new features called E-Travel Management. This research is conducted to analyze the impact of the implementation of E-Travel Management in enhancing the efficiency, how successful the new system produce output that met the user expectation with less cost and effort, and effectiveness, how successful the new system in solving the previous problem, of Travel Management business process in PT. Oil Diamond personnel administration services. Four independent variables was used in this research which are System Quality, Ease of Use, Information Quality and Usefulness and one dependent variables which is User Satisfaction. The result of the research shows E-Travel Management success in making the process of travel management more effective and efficient.Keywords: Business Process Management, HRIS, User Satisfaction, Information System Success
The Influencing Factors of Men Consumers Behaviour Towards facial Wash Skin Care Product Laksono, Doni; Purwanegara, Mustika Sufiati
Journal of Business and Management Vol 3, No 4 (2014)
Publisher : Journal of Business and Management

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Abstract

This study focuses on male consumers’ behavior towards men facial wash products, consumers’ values, and the influencing factors of it. The current globalization occurs and impacts to men’s behavior in consuming beauty products. The masculinity mindset has moved from “men are seen by what they produce” to “men are seen by what they consume”. The questionnaire which contains demographic, consumers’ value, loyalty, influencing external factors was conducted by adapting from previous research journal related to men’s consumption behavior. The questionnaires were distributed for men who use facial wash product in Bandung and Jakarta with 250 respondents in age range between 16 to 30 years old. Data were analyzed by using Ms. Excel and IBM SPSS 19 for Windows through descriptive analysis, cross tabulation, linear regression analysis, conjoint analysis, discriminant analysis, and factor analysis. The data showed that there is a relationship between the influencing external factors and consumers’ value towards male consumers in purchasing facial wash products.Keywords: Men facial wash, men’s consumption behavior, skincare
Perceptual MAP of Online Fashion Store Prasetya, Cindy; Iskandar, Budi Permadi
Journal of Business and Management Vol 3, No 4 (2014)
Publisher : Journal of Business and Management

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Abstract

The main theme of this research is Fashion Marketing and focus on customers-driven marketing strategy and brand image marketing strategy. The purpose of this research is to map customers-based positioning of local online fashion companies, which are benchmarked by global leading fashion brands. In this research, multidimensional scaling is being applied to process the data. Multidimensional scaling is purposed to map the ordinal data and determine its spatial configuration based on the similarities and dissimilarities. The data applied in this research are obtained from 60 respondents in 600 cases with 10 brands as its objects. According to Tucker’s Coefficient of Congruence, the factors in the questionnaire are virtually identical but nevertheless, the questionnaire is good based on the normalized stress testKeywords: Consumer, Fashion, Local, Online, Marketing, Strategy, Target
Analysis of Employee Engagement in PT Kaltim Prima Coal Indonesia Utoro, Dyta Tameswari; Gustomo, Aurik
Journal of Business and Management Vol 3, No 4 (2014)
Publisher : Journal of Business and Management

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Abstract

PT Kaltim Prima Coal (KPC) is one of largest mining company in the world, which engages in coal mining and sales for both domestic and international industrial customers. In the midst of the global competition climate, Kaltim Prima Coal recognize that it is their employee who have driven company to move forward and distinguished them from other competitors. The purpose of this research is to find out which factor that affect the employee engagement in KPC and in the end will analyze about factors that need more improvements, in order to maintain the employee engagement within employees in KPC. The result shows that there were 3 factors that really affect the employee engagement in D & E level of management in PT KPC, there were quality of work, inspiration value, and tangible rewards.Keywords: PT KPC, employee engagement, hay model, ASTD
Measuring the Technological Innovativeness in PT Dirgantara Indonesia, Case: The Development of Aircraft N219 Saraswati, Annisa Putri; Aldianto, Leo
Journal of Business and Management Vol 3, No 4 (2014)
Publisher : Journal of Business and Management

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Abstract

Many management experts who claim that innovation is one of the guarantees for the company or organization in improving its competitiveness. But how to respond to and anticipate the pace through innovation is not simple and easy to do. In the word Economic Forum, there are many companies in Indonesia which is seen as less innovative, although Indonesia was ranked 38th in general and ranking 33 of 148 countries in the innovation pillar. Since 2006, PT Dirgantara Indonesia aircraft N219 develop capacity of 19 people to replace existing aircraft pioneer. Indonesian manufacturing companies need to improve their innovation and thus they require some measurement framework to help them achieve it. As background the importance of innovation for companies in Indonesia, researchers provide a theoretical review of measurement innovation activities based on technological innovation and management innovation itself. This final project is to identify activities of innovation and management of innovation at PT Dirgantara Indonesia for the development of aircraft N219. Measurement of innovation categorized into CLAS-Category (Category Creative, Lucky Category, Automatic Category and Superb Category). In collecting the data, the sample used is 50 people by distributing questionnaires to employees and interview people in the top management ranks in PT Dirgantara Indonesia. The results of this study are PT Dirgantara Indonesia has conducted several activities have supported innovation and management innovation for the development of several aircraft N219, but it still needs to be improved and enhanced return. In the measurement of innovation, PT Dirgantara Indonesia fall into the superb category of innovation though not yet reached the highest point. That is, PT Dirgantara Indonesia is a company that enjoys and benefits from the employee's ability to perform the required activities of the company during the process of innovation and good for the environment as well as the impact of the innovation practices of good management in the areas of strategy, resources, and operations.Keywords: The activities of innovation, The management of innovation, and Innovation measurement.
Correlation Between Customer Satisfaction, Customer Engagement, and Customer Loyality of D'Cost Seafood Restaurant Sihotang, David CUH; Wandebori, Harimukti
Journal of Business and Management Vol 3, No 4 (2014)
Publisher : Journal of Business and Management

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Abstract

Seafood was one of the favourite consumption for Indonesian. Indonesia was the country with wide ocean teritory. It made Indonesian easy to make seafood for consumption. Seafood restaurant took part to deliver the best seafood that Indonesian needs. One of the seafood restaurants named D’Cost Seafood restaurant. D’Cost had more than fifty branches all over Indonesia. There were other seafood restaurants that compete with D’Cost. It was important for D’Cost Seafood to mantain their customers with their service quality, price, and product quality. It helped D’Cost improve customer satisfaction that correlated with customer engagement and customer satisfaction.Service quality was divided into five dimensions. Those were reliablity, assurance, tangible, empathy, and responsiveness. Those five would affect customer satisfaction. Customer satisfaction was affected by service quality, price, and product quality. Customer satisfaction correlated with customer engagement and customer loyalty.Customers would give scores to D’Cost Seafood restaurant with the questionnaire. The questionnaire would be tested by validity and reliability test. Questionnaire result would give customers description and score about service quality, price, product quality, customer satisfaction, customer engagement, and customer loyalty. From the questionnaire result there would be the correlation between each variables. It also tested the importance of each statements that would be defined by importance performance analysis.D’Cost Seafood customers were dominated by 17-25 year old customers, bachelor degree customers, customers with Rp 1,000,000 to Rp 2,000,000 expenditures, Bandung customers, customers that friends became their references, and customers with price as a reasons. D’Cost customers satisfaction result indicated that customer satisfaction based on service quality, price, and product quality relatively high. It means customers feel satisfied enough with service quality, price, and product quality of D’Cost Seafood restaurants. The correlation between customer satisfaction, customer engagement, and customer loyalty also strong. It indicated strong correlation between each dimennsion. Keywords : service quality, customer satisfaction, customer engagement, customer loyalty, D’Cost Seafood restaurant
Corporate Social Responsibility PT. Pertamina Case Study: Gerakan Menabung Pohon Ermasari, Elisa; Rudito, Bambang
Journal of Business and Management Vol 3, No 4 (2014)
Publisher : Journal of Business and Management

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Abstract

Indonesia is one of the countries that have the largest number of forest in the world. Indonesia had previously been named by the United Nations to be one of the largest oxygen producing countries in the world and into the lungs of the world. But now Indonesia has lost a lot of their forest. This was shown by the destruction of forests across Indonesia, and make Indonesia as one of the countries that has the fastest deforestation in the world. Global warming is one of the major problems that must be faced by all people in the world. Therefore PT. Pertamina seeks to find solutions to these problems and create a CSR (Corporate Social Responsibility) that aims to reduce the effects from global warming that has been faced by the world residents. Corporate social responsibility program from PT. Pertamina. This program is aimed to reduce the effects of global warming and want to improve the welfare of the people in East Lombok to check this program has been running smoothly or not, The author will analyze the relationship between each of the parties involved in implementing the "Gerakan Menabung Pohon" in Lombok Timur to see if the program has been able to show any results for the environment and local communities. To achieve the above objectives, the authors will use several independent theories literally community development, sustainable development, corporate social responsibility, and theoretical effectiveness of CSR programs to the community and the environment. And to get the results of this project the author uses a methodology, design research problem identification, data collection, data analysis and conclusions. And the result from this project is, the movements to plant 100 million trees by PT. Pertamina has contributed in reforestation in Indonesia and improve the welfare of the people. With this program, PT Pertamina already employs approximately 7200 farmers in the Lombok Timur.Keywords: global warming, go green, penghijauan di Indonesia, corporate social resposibility, gerakan menabung pohon, case study.
The Relationship Among OIL Prices, Gold Prices, Gross Domestic Product, and Interest Rate to the Stock Market Return of Basic Industry and Chemical Sector in Indonesia in 2005-2013 Singarimbun, Ceria Minati; Noveria, Ana
Journal of Business and Management Vol 3, No 4 (2014)
Publisher : Journal of Business and Management

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Abstract

In this research author try to analyze the relationship among oil price, gold price, gross domestic product, and interest rate to the stock market return on basic industry and chemical sector in Indonesia in the period of 2005-2013. To seek the relationship among these variables, author conducts several methods, which are the classic assumption tests, multiple linear regression, and Hypothesis testing by using F test and T test. These methods will reveal the effect of each variable, as the factor of economic activity, towards the stock return of basic industry and chemical companies which listed in Jakarta Composite Index since 2005 to 2013.The result represented that some variables significantly influenced the stock return, one variable does not really significantly influenced the stock return, and one variable should be taken off because it could not pass the method. In the earlier of examining the classic assumption test, author brought 4 variables, which are Oil Price, Gold Price, GDP, and Interest Rate. During running the multicollinearity test, it was found that the GDP and Gold Price has a correlation so one of them should be take off, which is Gold Price. After completing the entire test, author found that Oil Price and Interest Rate significantly influence the value of stick return. Thus, if the oil price or interest rate in the actual financial market increases, the value of stock return will be decreased. Meanwhile, GDP has lower significance level to influence the value of stock return or in the other words; GDP does not significantly influence the value of stock return regarding its low value of multiplier. But the value of GDP will increase the value of stock return.Keywords: Multiple Linear Regressions, Oil Price, Gold Price, Interest Rate, GDP, Stock Return, Basic Industry and Chemical Companies, Jakarta Composite Index.
Evaluating Consumers Perceived Value of Urban Boutique Hotel Uniqueness Towards Willingness to Purchase Intention Case Study: ARTOTEL Jakarta Aretta, Devi Dianty; Hudrasyah, Herry
Journal of Business and Management Vol 3, No 4 (2014)
Publisher : Journal of Business and Management

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Abstract

The purpose of this research is to evaluate consumer’s perceived value of urban hotel uniqueness toward purchase intention. Boutique hotel is now competing strictly. They find a way to attract travelers with various ways from promotion, marketing strategy, holiday discount, and recently interior design and art is one of the factors they consider to be an added value. The case study in this research is ARTOTEL, an urban boutique hotel located in the center of Jakarta. ARTOTEL distinguished itself from any other hotel by having its wall hand-painted by Indonesia’s local artists. ARTOTEL wants to be the place for artists to express themselves through hotel elements, this is a good message delivered to the consumer of local artists’ appreciation. Each floor provides different experience as product distinctiveness that lead to create a strong identity. It shows that today, servicescape or physical surrounding plays a big role in consumer’s mind. Distinctiveness is what people seek these days to get away from their routines. Emotional factor and core value also considered as a strong component in consumer’s purchase intention in deciding among product choices.Keywords: marketing, servicescape, hotel uniqueness, boutique hotel
The Strategic Planning of Developing Bandung Store in Singapore Francisca, Christina; Lantu, Donald Crestofel
Journal of Business and Management Vol 3, No 4 (2014)
Publisher : Journal of Business and Management

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Abstract

As one of the great contributor of Indonesia’s national economy, development of Small and Medium Enterprises (SMEs) is still not fully matured. The development of SMEs should apply not only in local area, but also enable them to enter and compete in a more global market. This is how the idea of creating Bandung Store come about. The main theme of this research is international business strategy and focuses particularly on Singapore. The objective of this research is to analyze whether Singapore is an ideal place for starting up Bandung Store and creating developing strategy for the store. In this research, PESTEL and Porter’s Five Forces analysis are used to decide Singapore favorability as destination of Bandung Store, while SWOT analysis and marketing mix are used in creating developing strategy for Bandung Store in Singapore. The data used in this research is gathered from secondary data, in-depth interview, and observation. Keywords: SME, international business, business strategy, marketing mix, SWOT analysis, PESTEL, Porter’s Five Forces 

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