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Contact Name
Chrisanty V. Layman
Contact Email
chrisanty.layman@uph.edu
Phone
+62215460901
Journal Mail Official
milestone.journal@uph.edu
Editorial Address
Kampus Universitas Pelita Harapan Gedung F Lt 12 Jl. M.H. Thamrin Boulevard 1100, Tangerang, Banten 15811
Location
Kota tangerang,
Banten
INDONESIA
Milestone: Journal of Strategic Management
ISSN : -     EISSN : 27753565     DOI : -
Core Subject : Social,
Milestone: Journal of Strategic Management aims to foster leading scientific research on international strategic business management. It provides a central and independent forum for the critical evaluation and dissemination of research and to publish the highest quality research with evaluation, evidence and conclusions that are relevant to strategic management while engaging strategic management scholars and practitioners. Milestone: Journal of Strategic Management places a strong emphasis on both knowledge and practice, facilitating the exchange of ideas and discoveries on research issues. The journal is intended to give both an academic and practical focus, reflecting the trends, interests in on going strategic initiatives, phenomenon related to business strategic management. This journal topic covers scientific publications related to business, strategic management, organizational behaviour, and international management.
Articles 5 Documents
Search results for , issue "Vol 6. No. 1 April 2026" : 5 Documents clear
Strategic Management Deficiencies and Business Failure Among Private Medical Diagnostic Centers in Enugu, Nigeria Marcellinus Chukwuka Ihionu; Alexander Chinaza Aneke
Milestone: Journal of Strategic Management Vol 6. No. 1 April 2026
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ms.v6i1.10275

Abstract

Private medical diagnostic centers play an increasingly important role in Nigeria’s healthcare delivery system, particularly in filling service gaps created by limited public health infrastructure. Despite their growing relevance, many of these facilities experience early business failures, especially in urban healthcare markets such as Enugu State. However, limited empirical attention has been given to the strategic and operational factors responsible for the collapse of private diagnostic laboratories in Nigeria. This study therefore examines the strategic management deficiencies associated with business failure among private medical diagnostic centers in Enugu State. The study adopted a historical case-based research approach, analyzing ten defunct diagnostic centers that operated between 2015 and 2025. Data were derived from archival reports, regulatory records, and secondary literature, and analyzed using qualitative content analysis. Findings reveal that business failure resulted from interconnected regulatory, operational, financial, and market-related challenges. Key factors included regulatory non-compliance, weak quality management systems, poor financial planning, high operational costs driven by energy and foreign exchange pressures, and increased competition within the healthcare market. The COVID-19 pandemic further exposed resilience gaps in many facilities. The study concludes that strengthening regulatory compliance, improving financial management practices, and adopting digital diagnostic technologies are essential for enhancing the sustainability of private diagnostic centers. The study contributes to healthcare entrepreneurship literature by providing a systems-based explanation of diagnostic facility failure in a developing economic context.
An Assessment of Strategic Management Practices and Organizational Failure in Private Medical Laboratories and Allied Health Centers in South-East Nigeria Alexander Chinaza Aneke; Marcellinus Chukwuka Ihionu
Milestone: Journal of Strategic Management Vol 6. No. 1 April 2026
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ms.v6i1.10276

Abstract

Despite rapid growth in Nigeria’s private medical diagnostic and allied health sector, many centers in South-East Nigeria continue to experience high failure rates driven by financial constraints, regulatory pressures, infrastructural deficits, technological demands, and broader socioeconomic challenges. This study investigates these multidimensional factors to inform policy development, strategic decision-making, and the long-term sustainability of private healthcare enterprises in the region. Adopting a historical research design, data were collected from ten purposively selected medical diagnostic centers in South-East Nigeria through the review of archival documents, institutional records, and relevant online sources. Content analysis was employed to identify recurring patterns and key themes. The findings indicate that facility closures are primarily associated with regulatory non-compliance, financial instability, and workforce attrition. Key challenges include operating without appropriate licensing, failure to adhere to quality management standards, shortages of essential supplies, high operational costs, particularly for electricity and equipment, and difficulties in retaining skilled personnel due to brain drain. These interrelated factors undermine operational efficiency and expose facilities to regulatory sanctions, financial losses, and reputational risks. The study further reveals that systemic weaknesses, including regulatory gaps, limited access to sustainable financing, and inadequate human resource capacity, threaten the viability of private healthcare providers in the region. It is recommended that policymakers strengthen regulatory enforcement, expand sustainable financing options, and implement targeted workforce retention strategies. This study contributes to the literature by contextualizing healthcare management challenges within a regional Nigerian framework.
Employee Performance in Organization: Does It Bring Success? Ian Nurpatria Suryawan; Klemens Wedanaji Prasastyo
Milestone: Journal of Strategic Management Vol 6. No. 1 April 2026
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ms.v6i1.10381

Abstract

Employee performance is a critical factor in the hospitality industry, where service quality and operational efficiency strongly depend on employee behavior. However, various organizational and psychological factors may influence employee performance, including locus of control, organizational citizenship behavior (OCB), rewards, and work stress. This study aims to examine the influence of locus control, organizational citizenship behavior, and rewards on employee performance, with work stress acting as a mediating variable. Data was collected from 187 employees who had worked for at least two years, ranging from staff to managerial level, in one hotel in Tangerang and two hotels in Yogyakarta. The data were analyzed using path analysis to evaluate the direct and indirect relationships among variables. The results show that rewards have a significant positive effect on employee performance when mediated by work stress. Organizational citizenship behavior does not have a direct significant effect on employee performance; however, it shows a significant indirect effect through work stress. These findings indicate that employees’ voluntary work behaviors may influence performance when psychological pressure at work is considered. Furthermore, work stress has a significant negative effect on employee performance, indicating that higher stress levels can reduce employee effectiveness. This study contributes to the organizational behavior literature in the hospitality sector by highlighting the mediating role of work stress in explaining how organizational and psychological factors influence employee performance. The findings also provide practical implications for hotel management in designing reward systems and managing employee stress to improve performance.
Strategi Bersaing UMKM Kecantikan Berbasis Kearifan Lokal: Analisis SWOT pada Yakuzha Beauty and Health: [Competitive Strategy of Beauty MSMEs Based on Local Wisdom: A SWOT Analysis of Yakuzha Beauty and Health] Sirajuddin Omsa; Nurhamsiani; Eka Astra Susilawaty
Milestone: Journal of Strategic Management Vol 6. No. 1 April 2026
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ms.v6i1.10493

Abstract

In the background of global infrastructure construction and the transformation of the construction industry to an integrated service model, this study draws on strategic management theory, especially Porter's theory of competitive advantage and the resource-based view (RBV), to explore the research questions: 1. What are the strategic factors that contribute to the competitive advantage of CCC? 2. How are the strategic factors applied/implemented to contribute to the competitive advantage of CCC. And draw the competitive advantages of CCC to maintain its leading position in the highly competitive integrated building services field. This study is mainly based on interviews, through qualitative research and literature analysis, to explore the factors that CCC uses to build differentiated competitive advantages. The development of CCC in Indonesia shows that Chinese enterprises should pay attention to the comprehensive balance of technical capabilities, quality control, social responsibility and employee development in the process of "going out" to achieve a high-quality and responsible international development path. The researchers hope that this study can provide some reference for peer companies to enhance their competitive advantages, and at the same time provide strategic inspiration for international customers and other researchers to understand how Chinese integrated building service providers can gain competitive advantages in the evolving global infrastructure ecosystem. Abstrak Bahasa Indonesia: Dengan latar belakang konstruksi infrastruktur global dan transformasi industri konstruksi menjadi model layanan terintegrasi, penelitian ini mengacu pada teori manajemen strategis, terutama teori keunggulan kompetitif Porter dan pandangan berbasis sumber daya (RBV), untuk mengeksplorasi pertanyaan penelitian: 1. Apa saja faktor strategis yang berkontribusi pada keunggulan kompetitif CCC? 2. Bagaimana faktor strategis diterapkan/diimplementasikan untuk berkontribusi pada keunggulan kompetitif CCC. Dan menarik keunggulan kompetitif CCC untuk mempertahankan posisi terdepannya di bidang layanan bangunan terpadu yang sangat kompetitif. Penelitian ini terutama didasarkan pada wawancara, melalui penelitian kualitatif dan analisis literatur, untuk mengeksplorasi faktor-faktor yang digunakan CCC untuk membangun keunggulan kompetitif yang berbeda. Perkembangan CCC di Indonesia menunjukkan bahwa perusahaan Tiongkok harus memperhatikan keseimbangan komprehensif antara kemampuan teknis, kontrol kualitas, tanggung jawab sosial dan pengembangan karyawan dalam proses "keluar" untuk mencapai jalur pembangunan internasional yang berkualitas tinggi dan bertanggung jawab. Para peneliti berharap bahwa penelitian ini dapat memberikan beberapa referensi bagi perusahaan sejawat untuk meningkatkan keunggulan kompetitif mereka, dan pada saat yang sama memberikan inspirasi strategis bagi pelanggan internasional dan peneliti lain untuk memahami bagaimana penyedia layanan bangunan terintegrasi Tiongkok dapat memperoleh keunggulan kompetitif dalam ekosistem infrastruktur global yang berkembang.
The Antecedents of Digital Entrepreneurial Intention Among Management Students in Banten Oscar Jayanagara; Geovani Filbert Kwan
Milestone: Journal of Strategic Management Vol 6. No. 1 April 2026
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ms.v6i1.11040

Abstract

The aim of this research is to analyze the influence of entrepreneurial education and the theory of planned behavior on digital entrepreneurial intention at universities in Banten. The method used in this research is quantitative with a purposive sampling method. In this research, the subjects were 230 respondents consisting of active management students. Data analysis in this study used the Smart PLS application Version 4.0. and used partial least squares-structural equation modeling (PLS-SEM). This research has the results that Attitude toward Behavior 0.167, Subjective Norm 0.158, Perceived Behavioral Control 0.132, and Entrepreneurial Education 0.163, have a positive and significant influence on Digital Entrepreneurial Intention. R2 is 0.130 in low category. According to the managerial implication Universities located in Banten can provide facilities that bring together fellow management students interested in Digital Entrepreneurship, also can provide students with more knowledge about Digital Entrepreneurship, such as seminars.

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