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Journal of Business Administration (JBA)
Published by Politeknik Negeri Ujung Pandang
ISSN : 27751279     EISSN : 27752186     DOI : 10.31963
Core Subject : Social,
Social Sciences
Journal of Business Administration (JBA) merupakan jurnal ilmiah yang memuat tulisan dalam bentuk artikel penelitian (research article), literatur review (studi literatur), dan review buku (book review), artikel opini (perspective article) yang diterbitkan oleh Jurusan Administrasi Niaga, Politeknik Negeri Ujung Pandang dengan periode terbitan dua kali setahun pada bulan Juni dan Desember.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 6 Documents
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Search results for , issue "Vol. 5 No. 2 (2025): December 2025" : 6 Documents clear
The Effect of Financial Literacy on Entrepreneurial Intention with Self-Efficacy as a Moderator Khaerunnisah. A; Ahmadi Usman; Syahriah Sari
Journal of Business Administration (JBA) Vol. 5 No. 2 (2025): December 2025
Publisher : Jurusan Administrasi Niaga, Politeknik Negeri Ujung Pandang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31963/jba.v5i2.5556

Abstract

Entrepreneurship is considered a strategic solution to reduce unemployment among graduates, yet many students still lack the confidence and financial knowledge needed to start a business. This research addresses the gap by examining the influence of financial literacy on entrepreneurial interest, moderated by self-efficacy, among students of the Business Administration Department at Politeknik Negeri Ujung Pandang. The study employed a quantitative method with data collected through questionnaires distributed to 168 students. The analysis was conducted using Moderated Regression Analysis (MRA) via IBM SPSS Statistics 25. The findings showed that financial literacy had a positive effect on students’ entrepreneurial interest. Among the financial literacy indicators, financial attitude scored the highest, while financial knowledge was the lowest. Self-efficacy was also found to be high, with generality as the strongest indicator. Additionally, self-efficacy strengthens the relationship between financial literacy and entrepreneurial interest. These results suggest the importance of improving both financial understanding and confidence in one’s entrepreneurial abilities. Institutions are encouraged to integrate more practical and reflective learning strategies in entrepreneurship and finance courses to boost students’ readiness to start their own ventures.
The Influence of E-Service Quality on Customer Satisfaction of PLN Mobile Users at PT PLN (Persero) ULP Mattoanging Isnawati; Mawardi; Paramudia
Journal of Business Administration (JBA) Vol. 5 No. 2 (2025): December 2025
Publisher : Jurusan Administrasi Niaga, Politeknik Negeri Ujung Pandang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31963/jba.v5i2.5623

Abstract

Importance of digital service quality in the era of globalization is evident from intense competition among companies to provide best service to customers. This research was motivated by several customers who complained about slow loading of website pages and frequent errors in the PLN mobile application. This study aims to find out e-service quality, customer satisfaction, and the Influence of e-service quality on customer satisfaction of PLN mobile users at PT PLN (Persero) ULP Mattoanging. It uses a quantitative approach, with a purposive sampling sample collection technique using hair theory as many as 100 samples that fill out a questionnaire. Data analysis was carried out with SPSS version 30 by conducting validity, reliability, descriptive statistical analysis, normality test, simple linear regression, t-test and determination coefficient. The results of the study showed that the e-service quality at PT PLN (Persero) ULP Mattoanging is very good, the customer satisfaction of PLN mobile users at PT PLN (Persero) ULP Mattoanging is very satisfactory, and e-service quality has a positive and significant influence on the satisfaction of PLN mobile users at PT PLN (Persero) ULP Mattoanging.
The Influence of Leadership Style on Employee Performance through Organizational Culture at PT PLN (Persero) ULP Mattoanging Regina Dian Pratiwi; Jayadi
Journal of Business Administration (JBA) Vol. 5 No. 2 (2025): December 2025
Publisher : Jurusan Administrasi Niaga, Politeknik Negeri Ujung Pandang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31963/jba.v5i2.5626

Abstract

The importance of effective human resource management has increased significantly in the face of globalization and growing competition, as employees play a central role in achieving organizational strategic goals. This study aims to find out the leadership style, organizational culture, and employee performance, as well as the influence of leadership style on employee performance, the influence of leadership style on organizational culture, the influence of organizational culture on employee performance, and the indirect influence of leadership style on employee performance through organizational culture. The study population included 97 employees of PT PLN (Persero) ULP Mattoanging, with a sample of 50 permanent and contract employees selected through purposive sampling techniques. This study used a quantitative method with a descriptive and associative approach. Data was collected through questionnaires and analyzed using SmartPLS 3.0 through outer model tests, inner models, and hypothesis tests. The results of the study showed that 1) leadership style has a significant effect on employee performance, 2) leadership style has a significant effect on organizational culture, 3) organizational culture has a significant effect on employee performance, 4) there is an indirect influence of leadership style on employee performance through organizational culture, although the direct influence is greater. Thus, organizational culture plays a role in improving employee performance, but it does not strengthen the relationship between leadership style and employee performance.
The Role of Financial Literacy and Risk Tolerance on Investment Decisions Hidayatullah; Usman, Ahmadi; Utami, Dian Gita; Firmansya, Aedil; Sadiq, Muhammad
Journal of Business Administration (JBA) Vol. 5 No. 2 (2025): December 2025
Publisher : Jurusan Administrasi Niaga, Politeknik Negeri Ujung Pandang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31963/jba.v5i2.5787

Abstract

This study investigates the influence of financial literacy and risk tolerance on investment decisions among students of the Business Administration and Accounting Departments at Politeknik Negeri Ujung Pandang. The importance of this research lies in the increasing awareness among students regarding the value of investing, yet their decisions often rely solely on existing financial knowledge without adequate consideration of risk management, leading to inconsistent results. Addressing this gap, the study aims to determine whether financial literacy and risk tolerance significantly contribute to students’ investment decision-making. The research employs a quantitative approach using a purposive sampling technique to select 86 respondents who have prior investment experience. Data were collected through questionnaires and analyzed using SPSS version 25, incorporating validity tests, reliability tests, normality tests, multicollinearity tests, t-tests, and F-tests. The findings revealed that financial literacy and risk tolerance simultaneously exert a positive and significant effect on investment decisions. Furthermore, both variables individually demonstrate a positive and significant influence. These results highlight that investment decisions are shaped not only by knowledge but also by the ability to manage risks, suggesting that enhancing both aspects is crucial for improving investment outcomes among students.
The Influencee of Human Resource Development on Employee Performance at PT Pelindo Terminal Petikemas New Makassar Jayadi; Widia, Widia; Dian Gita Utami
Journal of Business Administration (JBA) Vol. 5 No. 2 (2025): December 2025
Publisher : Jurusan Administrasi Niaga, Politeknik Negeri Ujung Pandang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31963/jba.v5i2.5843

Abstract

In the era of increasingly dynamic business competition, human resource development has become a crucial factor in improving employee performance and ensuring organizational sustainability. The significance of this study lies in its contribution to providing an overview of the effectiveness of human resource development and identifying its influence on employee performance at PT Pelindo Terminal Petikemas New Makassar. This study aims to determine the effect of human resource development on employee performance at PT Pelindo Terminal Petikemas New Makassar. The research population consisted of 149 employees, with a sample of 60 respondents determined using the Slovin formula and the proportionate stratified random sampling technique. Data were collected through questionnaires and interviews, then analyzed using validity and reliability tests, simple linear regression, the coefficient of determination, and the t-test with the assistance of SPSS version 25. The results of this study indicated that human resource development, measured through education and training indicators, has a positive and significant effect on employee performance, which is measured through job knowledge, teamwork ability, and independent creativity. The coefficient of determination also shows that human resources contribute significantly to the improvement of employee performance.
Cover Editorial Foreword Contents jba, jba
Journal of Business Administration (JBA) Vol. 5 No. 2 (2025): December 2025
Publisher : Jurusan Administrasi Niaga, Politeknik Negeri Ujung Pandang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

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